SCENT SAMPLES Reviews 1,699

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that appeared to be fake, watered down, or significantly different from the original fragrances they intended to purchase. People noted discrepancies in scent, color, and longevity compared to authentic versions, with some samples leaving an oily film on the skin or fading quickly. Reviewers also expressed frustration with customer service, citing a lack of response to emails and difficulties in resolving issues like incorrect or undelivered orders. Conversely, a small portion of people felt satisfied with their purchases, stating that their samples seemed genuine and arrived quickly. These customers often compared their samples to original fragrances and found them to be authentic, with some even receiving extra samples as a pleasant surprise.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reviewers expressing strong dissatisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing strong dissatisfaction, claiming... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting issues such as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast delivery and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It's disappointing that the company doesn't respond to emails; delivery is generally fast. However, this time, one of the samples leaked, and the bubble wrap was covered in the liquid. Order #19384

Rated 2 out of 5 stars

I had a sent sample of gucci intense oud that smelled different but similar to the sample that I sprayed in the shop ..Good job I checked before I bought it ..bought 4 samples all together but im not... See more

Rated 2 out of 5 stars

UPDATE: I've had time to do more research into the fragrances I bought and I'm fairly certain they are fakes. I'll leave my original review in place but I doubt I would buy from here again.... See more

Rated 2 out of 5 stars

Been waiting a week and they haven’t even shipped the item yet but I received an email saying my order was on the way. Tried to track it and had to download an app that still didn’t give me an option... See more


Company details

  1. Perfume Store

Written by the company

We are the UK's premier service for perfume samples and decanted luxury fragrances. Start sampling today and discover the world of fragrance you never knew existed.


Contact info

2.1

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These are definitely not decant

These are definitely not decant. I had original samples of Idole Nectar & Libre Intense, and ordered samples of the same from scentsamplesuk to compare (attracted by Ss-UK prices). Ss-UK samples are much paler in colour (see photos) and although they smell similar to the OGs, don't have the creamy top notes/opening, instead there are harsh notes a bit like a harsh vanilla essence or harsh cream soda. The perfumes have definitely been diluted with some harsh-smelling chemical that eliminates the creaminess but maintains some of the OG DNA. Shysters. If a load of 5-star reviews follow this one, that is them trying to drown out the bad reviews including this one). Definitely not genuine.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Ordered 4 samples for £30 and they’ve gone in the bin. The £10 Jo Malone sample smells like hairspray absolutely stinks, I sprayed myself with it & had to wash it off it was that bad. Some others are off too and one has a slight smell of something. In my opinion these are either being watered down or using really old off perfume or fake perfumes.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Maybe 10% perfume content.

Bought a 5ml sample of Baccarat Rouge for £12. It doesn’t smell of anything at all. It’s basically pure alcohol with the faintest smell of some sort of unidentifiable perfume. Lesson learned!

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't receive all my samples

Didn't receive all my samples, tried to contact customer service several times to no reply at all. All the samples smell watered down and don't even last a minute which i know for a fact shouldn't be the case for a lot of the perfumes I ordered.. please stay away

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

I thought it was strange that the price…

I thought it was strange that the price was so good and it's because the product is massively diluted. You could hardly smell it compared to the real product. Very disappointed. I ordered from them as money is too tight to buy a whole bottle and I've just been scammed.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer …

Have been buying from them for more than three years now and all the samples were genuine. Reasonable pricing as well.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

They sell not genuine parfumes

They sell not genuine parfumes, I ordered 4 and they all smell like fake ones, really really far from original. The smell last for 2-3 hours , and I have the original of that 4 parfumes which can keep the smell on my cloth more than a month!

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

I have been buying fragrance samples…

I have been buying fragrance samples for some years now and am convinced that the samples I purchased from Scent Samples are either diliuted in some way or are not genuine. The website looked legit but I should have known better. I should have read the other reviews and I should have realised the prices were a bit too good to be true, for higher quality niche fragrances. Will NEVER use again.

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a sample of Xerjoff Naxos and…

I ordered a sample of Xerjoff Naxos and it smelled really odd, so I went to a shop to see if they smell similar but it was completely different.I am very disappointed with this company and please don't buy from this company.this is ridiculous!

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE FAKE DILUTED WITH OIL!!!!!

Don’t order from this company, all FAKES and WATERED DOWN WITH OIL!

I have ordered so much this year before I realised I have been buying fake perfumes which are watered down with oil. I’ve been able to compare some of the scent samples I have purchased with the same perfume I already have or have compared in the shops, I can see that the colouring and smell is way off and also very oily when sprayed on the skin. No projection what so ever, even tho some were meant to be beast mode!

The seller doesn’t respond back to emails, the worst customer service I’ve ever received from a business! Thought it was a legit site, I should have realised with the prices being too good to be true.

Don’t be fooled by this company save your money and research other companies to order your samples off! Use Fragrance Samples UK very reliable as you can see when you read the reviews.

Just straight up wrong what this seller is doing watering down the perfumes with oils to make more money! How do you sleep at night knowing you’re scamming people!

Please don’t risk spending your money on this company!

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

No Response

I had an issue with my order after finding a defective bottle in the batch. Despite sending emails I’ve received no response it’s been weeks. Looking at how many other people faced the same experience, it seems clear this company will take your money but should anything go wrong they have no intent on helping to resolve. I will not order from them again.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. I have not received my full order. I have sent several emails but have had no response. I found a telephone number but this is not valid. I am now a victim of fraud. Hopefully if other people read this they will not lose money like I have.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

They don't respond to your messages and…

They don't respond to your messages and seem to have stopped even replying to feedback. Paid days ago and it says next day delivery upon full payment which is not true. You just buy and hope you get something. have ordered before and got what I thought was a good heads up that I don't like the fragrance but since visiting a department store i see some smell nothing like the actual scents! and some were obsolete so can't check but the seeds of doubt have been sewn.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered Xerjoff Torino 22

Ordered Xerjoff Torino 22 before checking reviews. Pretty sure it smells the same but I’ve sprayed it on card against the original that I had a tester strip of, needs to settle a while but If I don’t return to edit this review it was legit 👌

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid!!!

I purchased a 20ml sample of Baccarat Rouge 540 but didn’t try it until a few weeks later. When I finally did, I noticed it doesn’t resemble the scent of the original fragrance. I’ve owned the original before, as well as an inspired version, and even the inspired version smells closer to the real thing than the sample I received.

The original fragrance lasts for days on clothing, but your sample faded within 20 minutes and required constant reapplication. This raises serious concerns about authenticity. Charging full price for what appears to be an imitation is unacceptable.

I emailed your customer service on 1/12/24 but have yet to receive a response, which adds to my suspicion. Ignoring customers with valid concerns is disappointing and unprofessional. I won’t be making any further purchases here, and I strongly advise others to avoid this company.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Fake Sample

As the perfume I was looking to purchase was quite expensive and I’d never tried it I decided to blind purchase a sample instead. It arrived and I rather liked it so went ahead and bought a bottle of the original fragrance from John Lewis. When this arrived from John Lewis it was very different (albeit gorgeous) to the sample I’d received from Scent Samples showing that this company is selling fake fragrances. Will definitely not be using this company again and will use reputable companies that I have received genuine samples from in the past.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

Fake samples

I ordered two samples (10ml travel size), one of Creed Aventis and the other of Creed Green Irish Tweed. Neither smelt very good - the Aventis smelt like it's an old perfume which had past it's sell-by date.
These two are meant to be high-quality, higher-end perfumes, but I doubt if the samples I got from this company are genuine.
Will not be using them again.

December 5, 2024
Unprompted review

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