I love scent split for the quality of the decants, labeling and delivery. They have a vast inventory and can usually find what im looking for and ones i never knew existed. I wish i could look for per... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love using Scent Split! The variety is the best, new fragrance houses are consistently added to the site. The exclusives are exciting, and I look forward to browsing the site for something new to try!... See more
Company replied
Honestly was dubious (but a quick reddit check revealed LOTS of faithful/satisfied customers), but dubious no more! This is such a GREAT service for those of us who can't quite intellectualize the sme... See more
Company replied
I've been looking for "weird" scents for months and, serendipitously, a lovely human at my local shop showed me their ScentSplit pick which was right up my alley. For less than half the price of one... See more
Company replied
Company details
Written by the company
Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.
Contact info
77036, Houston, United States
- www.scentsplit.com
4.7
Excellent
13K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Scent Split
I love Scent Split! They have a great selection and shipping is quick. I’ve ordered from them many times! I love that I can try out different perfumes.
April 13, 2026
Reply from Scent Split
We're so happy you love Scent Split! It's great to know you appreciate our selection and quick shipping. We appreciate your repeat business and that you enjoy trying different perfumes.
It took a couple of tries with the…
It took a couple of tries with the chat, but eventually my issue was resolved.
April 13, 2026
Reply from Scent Split
We’re glad to hear your issue was ultimately resolved, and we appreciate your patience along the way. If you ever need further assistance, you’re also welcome to contact our support team via email for a quicker response. Your comments are valuable as we continue to improve our support experience.
Repeat Customer
Prices are very reasonable, and the delivery is fast. I will continue to use Sent Split and highly recommend it.
April 10, 2026
Reply from Scent Split
We're so happy the prices are reasonable for you and that you experienced fast delivery! We appreciate your recommendation and your continued support.
Delivered what was agreed and even gave…
Delivered what was agreed and even gave me one I forgot to add free of charge :)
April 13, 2026
Reply from Scent Split
We're happy to hear that we delivered what you expected, and we appreciate your positive feedback regarding the extra item!
Reply from Scent Split
We're happy to hear that you received your order quickly and safely. Thank you for your positive feedback; it means a lot to us.
Reply from Scent Split
We're happy to hear that ordering was easy and delivery was quick. Thank you for your positive feedback; we appreciate it.
Container no longer works
Smell is great but the bottle sucks. Leaks and sprayer no longers unfortunately so I have to undo the lid and dab it on myself.
April 6, 2026
Reply from Scent Split
Thank you for your feedback.
We’re sorry to hear about the issue with the container, though we’re glad you enjoyed the scent. Please feel free to contact our support team so we can assist you and make this right.
Scent Split is fantastic
Scent Split is fantastic. I’ve ordered from them many times. They are reliable, ship orders promptly and the samples are always labeled and very well packaged.
April 6, 2026
Reply from Scent Split
We're so happy to hear you find Scent Split fantastic! We appreciate your continued support and are glad our reliable service, prompt shipping, and careful packaging meet your expectations.
Reply from Scent Split
We appreciate your positive feedback and are so happy the site was easy to use, and the shipping was fast!
Loved my Valaya
April 13, 2026
Reply from Scent Split
We’re delighted to hear you enjoyed your experience. Your support is truly appreciated, and we look forward to serving you again.
Reply from Scent Split
We're happy to hear that the product arrived on time and in perfect condition. Thank you for your positive feedback; we appreciate it.
Item was received quickly and carefully
My purchased item came as described and carefully wrapped.
April 13, 2026
Reply from Scent Split
We're happy to hear that your item arrived as described and was carefully packaged. Thank you for your positive feedback; we appreciate it!
Fantastic customer service
Excellent communication regarding a back order and a change of address while waiting for the order to be filled. My numerous emails were answered quickly and with helpful information.
April 8, 2026
Reply from Scent Split
We appreciate you taking the time to share your feedback. We're happy to hear that our communication regarding the back order and address change was helpful and timely.
Got exactly what I ordered and I just a…
Got exactly what I ordered and I just a couple days
April 13, 2026
Reply from Scent Split
We're happy to hear that you received your order quickly and exactly as expected. Thank you for your positive feedback; it means a lot to us.
Reply from Scent Split
Thank you for your enthusiasm and continued support.
We’re delighted to hear you’ve placed multiple orders and are enjoying your experience. We look forward to serving you again.
The selection is excellent
The selection is excellent. I get what I want fairly quickly. The orders have always been correct with what I ordered.
April 11, 2026
Reply from Scent Split
We're happy to hear that you consistently get what you want quickly and accurately from our excellent selection. We appreciate your positive feedback!
Fast delivery and 100% authentic
Fast delivery and 100% authentic! My samples smelled stronger than the actual bottle I had purchased from Neiman Marcus! I will be trying all the fragrances now, that I have waited years to smell! Thank you for giving me a glimpse of what these fragrances actually smell like!
April 11, 2026
Reply from Scent Split
We're so happy to hear about your positive experience with our fast delivery and authentic products! It's great to know you're enjoying the fragrances and finally getting to experience the scents you've waited for.
i love customer service was amazing :)
i love customer service was amazing :)
they helped me change my address on the label.
the products are also amazing - i like to buy travel size perfume before i make a large purchase if pricy perfume.
April 1, 2026
Reply from Scent Split
We're so happy to hear that our customer service was amazing and helped change the address! It's great that you like to sample our travel sizes before purchasing larger, pricier perfumes.
Sirens Veil
I first smelled Sirens Veil before it dropped at scentXplorer, fell in love with it. It is a beautiful, sexy fragrance.
April 9, 2026
Reply from Scent Split
We appreciate you taking the time to share your experience. Your support is truly valued, and we look forward to serving you again.
Love using Scent Split
Love using Scent Split! The variety is the best, new fragrance houses are consistently added to the site. The exclusives are exciting, and I look forward to browsing the site for something new to try! Love the range of sample sizes, it makes trying fragrances and building a collection more accessible.
April 7, 2026
Reply from Scent Split
We're glad you enjoy using our service! It's great to hear you appreciate the variety and new additions to our fragrance selection. We're happy that our sample sizes make building a collection more accessible for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.