Banner for School Wear United

School Wear United Reviews 631

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, highlighting the durability and comfort of the clothing items. Many people also appreciate the efficient delivery service, noting that their orders arrived quickly. The overall service provided by the company is often described as excellent, with consumers finding the ordering process easy and straightforward. However, some people were dissatisfied with certain aspects of their order experience, mentioning issues such as delayed deliveries, missing items, or incorrect orders. A few other people also felt that the quality of some products was not up to par, specifically citing problems with fastenings on clothing.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

People report positive experiences with quality, often praising the durability and comfort of items like... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering and fast delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and speed.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really pleased with quality of the sweatshirt. Would have given 5 stars but delivery was slow, was not given a delivery tracking number to check where parcel was, 9 days from order to delivery. Wo... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 5 out of 5 stars

the quality of the clothing is really exceptional. the colours are vivid and the material used are warm and long lasting. Enough room within the clothing to both fit now & be able to grow into. In sho... See more

Company replied

Rated 5 out of 5 stars

I was looking for some slim fit, fully elasticated trousers for my son who’s on the small side, where normal high street school trousers wouldn’t fit him. The ones from School Wear United fit him abso... See more

Company replied


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Outdoor Clothing and Equipment Shop
  4. Plus Size Clothing Store

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.0

Great

TrustScore 4 out of 5

631 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking

Shocking! Wouldn’t use this company again

April 12, 2026
School Wear United logo

Reply from School Wear United

Thank you for your feedback, Victoria. We are sorry to hear you feel this way. Your order was dispatched on time from our side, however there was an unexpected routing issue with Royal Mail which caused a delay before it reached your local delivery office.

We provided the tracking details so the delivery progress could be followed, and we also stayed in contact with you via WhatsApp throughout. We refunded your postage cost as a goodwill gesture for the inconvenience caused. We do apologise again for the delay and appreciate your patience.

Rated 5 out of 5 stars

Hi I haven't received my refund yet…

Hi I haven't received my refund yet despite paying for tracked postage please advise thank you

April 10, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Jackie. We understand your concern. Once a return reaches us, refunds are typically processed within 7 to 14 days.

Please contact us with your tracking information and we will be happy to look into this for you.

Rated 5 out of 5 stars

Good selection of school wear

Good selection of school wear. I was looking for a good selection of sturdy boys trousers and found a pair that work for us. Good quality decent prices and prompt delivery.

April 23, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thanks so much, Nicola. Great to hear our sturdy trouser range worked well for you and that everything arrived promptly. We appreciate your feedback.

Rated 5 out of 5 stars

Great quality dresses

Great quality dresses, really fair price, and perfect fit for my daughter. She loves the fact they have zip pockets and the sleeves aren't elasticated. This was my first time using this store but I will definitely be back again. Thank you

April 22, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thanks so much, Jenny. We are really pleased the dresses were a great fit for your daughter and that she loved the added features like the zip pockets. It is great to hear you found them good value too.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Swim cap

Ordered my grandaughter a swim cap , easy website to use, and the order came very prompt, good quality and fitted great with her long hair.

March 26, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your lovely review, Judith. We are delighted to hear the swim cap was a great fit for your granddaughter and that you found the website easy to use. It is great to know the quality and delivery met your expectations.

Rated 1 out of 5 stars

Ordered 2 dresses 209/03/2026 which…

Ordered 2 dresses 209/03/2026 which never arrived, one was then refunded as not in stock and the other arrived with holes in.
Messaged customer service and no answer.

March 29, 2026
School Wear United logo

Reply from School Wear United

Thank you for your feedback, Melissa. We are very sorry to hear about your experience. This is not the level of service we aim to provide.

We apologise that one item was out of stock and that the other arrived faulty. We are also sorry that you did not receive a response when you contacted us, as this should have been handled much more quickly.

Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order details so we can resolve this as a priority, including arranging a refund or replacement for the faulty item.

Rated 5 out of 5 stars

school summer dress

got my granddaughter a lovely school dress from this company the quality of the dress is amazing and the delivery was so fast will definitely ordering more

April 10, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your lovely review, Keeley. We are delighted to hear you were happy with the quality of the dress and the fast delivery. We really appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Good quality and fit

April 10, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your review, Julie. We are pleased to hear you were happy with the quality and fit.

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏

March 26, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Tsion. We are pleased to hear you were happy with the service.

Rated 1 out of 5 stars

Do not buy!

Do not buy!! Tried to get a return due to faulty item was told I would get a prepaid label for this, an have been ignored when I have contacted again numerous times. Having to go through bank as will not give a refund

March 26, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Hannah. We are very sorry to hear this and understand your frustration. If you were advised that a prepaid return label would be provided, this should have been followed through and we apologise that this has not yet been resolved.

Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order details so we can prioritise this, arrange the return label and resolve your refund without any further delay.

Rated 4 out of 5 stars

The quality and fit of the school…

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is the only slightly down side.

March 17, 2026
School Wear United logo

Reply from School Wear United

Thank you, Amanda. We are glad the shorts fit well and that the sizing approach worked for you. We understand your point about delivery and appreciate you taking the time to mention it.

Rated 5 out of 5 stars

Great school trousers

Great trousers struggled for so long to find fully elastic waist trousers

March 30, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Really appreciate your feedback. We know it can be difficult to find good fully elastic waist trousers, so it’s great to hear these worked out for you.

Rated 5 out of 5 stars

The beakers for my autistic son are…

The beakers for my autistic son are really good quality and we will be purchasing them again.

March 10, 2026
School Wear United logo

Reply from School Wear United

Thank you for your lovely review, Claire. We’re really pleased to hear the water bottles have been a good fit for your son and that you’re happy with the quality. It means a lot to us that you’ll be purchasing again.

Rated 5 out of 5 stars

school uniforms

I recently ordered school uniforms from this website and had a really positive experience from start to finish. The site itself is easy to navigate, with clear categories and helpful size guides that made choosing the right items simple and stress-free.
The quality of the uniforms exceeded my expectations. The fabrics feel durable and comfortable, which is important for everyday school wear, and everything fits well. It’s clear that the products are made to last through regular use and washing.
Delivery was prompt, and the items arrived neatly packed.
Overall, I would highly recommend this website to anyone looking for reliable, good-quality school uniforms at a reasonable price. I will definitely be ordering from here again.

March 18, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you so much for taking the time to leave such a detailed and thoughtful review, Becs. We really appreciate the effort you’ve put into sharing your experience.

We’re delighted to hear that you found the website easy to use and that the size guides helped make the process simple and stress free. It’s especially great to know the quality of the uniforms exceeded your expectations, as we always aim to provide durable and comfortable clothing that lasts throughout the school year.

We’re also pleased everything arrived promptly and in good condition. Your recommendation means a great deal to us, and we truly look forward to helping you again in the future.

Rated 5 out of 5 stars

GRATE

Amazing service

March 4, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review. We’re glad you were happy with the service and hope the pull-up trousers are a good fit.

Rated 5 out of 5 stars

Very good comfortable trouser

Very good comfortable trouser,
Perfect for children on bigger side .
I will give 5 stars because of the quality and service. Very quick delivery, good customer service

March 1, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Hi Yasmin, thank you for the 5 stars. We’re glad the trousers worked well and provided a comfortable fit. Your kind words about our service and quick delivery mean a lot to us.

Rated 5 out of 5 stars

Perfect fit!

Quick delivery, perfect fit on sons school trousers. Will buy again definitely!

March 4, 2026
School Wear United logo

Reply from School Wear United

Hi Helen, thank you for your review. It’s great to hear the trousers fit your son perfectly and that your order arrived quickly. We’re really pleased it all worked out well for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look