Science in Sport (SiS) Reviews 

65,808
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,013 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the sports nutrition products, finding energy gels, drinks, and powders exceptionally useful for their training routines and endurance activities. People also frequently appreciate the helpful customer support team, excellent product flavours, and efficient overall service that makes shopping experience smooth and reliable. Some people were dissatisfied with unexpected delivery delays and persistent issues with external courier services failing to deliver packages properly on time. Consumers additionally mentioned occasional problems with missing items in their boxes, damaged packages, or receiving incomplete orders that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, highlighting that energy gels, hydration tablets, and... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising prompt and fast... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of swift... See more

Quality

Users describe positive interactions with quality, noting that the supplements and sports nutrition items are... See more

Service

Customers shared their satisfaction with the reliable service, highlighting very good and quick order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using SiS for a while now and can't fault the products but on this occasion there were delays with the order being received despite paying for next day delivery. After placing the orde... See more

Company replied

Rated 4 out of 5 stars

Edit: turns out it was a technical issue. Getting all sorted out did require some patience and exchanging some emails. However I am very glad with the professional attitude of Science in Sport.... See more

Company replied

Rated 4 out of 5 stars

The ease of purchase and quality of products is on highest level. Unfortunately, both orders were missing items, which I only learned when I opened the package.

Company replied

Rated 5 out of 5 stars

Experience is as expected. Choose, pay, receive. No issue's. Strawberry and lime gel is absolutely peng and surprisingly, so is the lime chew. Thought it would be like sticking a urinal cake in my mou... See more

Company replied



Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Sports Nutrition Store

About Science in Sport (SiS)

Written by the company

Science in Sport are an endurance nutrition brand focusing on the key areas of hydration, energy and recovery.

Providing a range of superb premium sports nutrition such as energy gels, energy bars, hydration tabs, protein shake powders and much more, SiS work with pioneering scientists and elite athletes such Sir Chris Hoy & Helen Jenkins. Therefore, it’s clear to see why SiS have been behind 40 Olympic Gold Medals since 1996.

SiS GO Energy Range – Carbohydrate loaded energy gels, energy bars & energy drinks for all endurance sports

SiS GO Electrolyte Range – Balance of carbohydrate energy & effective hydration

SiS GO Hydro Range – When you need hydration with virtually no calories

SiS REGO Rapid Recovery Range – To help recover, rebuild and support the body’s adaptation to training

SiS REGO Protein Range – A blend of rapidly absorbing proteins to provide a protein boost and support muscle rebuild

Science In Sport - Leaders in Endurance Sports Nutrition Products

Written by the company

TRUSTED BY ELITE OLYMPIC ATHLETES & WORLD CHAMPIONS
Being a leading endurance nutrition manufacturer, we are proud to be part of HFL’s list of Informed-Sport approved brands and products, having been the first to pass through the sport laboratory’s evolved banned substance testing programme. It’s no wonder our ambassador is Sir Chris Hoy.
SiS CUSTOMER SERVICE
We value each and every one of our customers, whether you buy from us directly or from any of our trusted partners around the world. Every customer receives personal support and guidance from our expert team of professional customer service advisors and qualified sports nutritionists.
SiS REWARDS LOYALTY PROGRAMME
The SiS Rewards programme has been designed to reward our ever-growing loyal customer base with fantastic exclusive offers and a chance to earn money off every single order placed at scienceinsport.com. Joining the SiS Rewards scheme is FREE and discounts can be earned today.
EXCLUSIVE BUNDLES & PRODUCTS
Scienceinsport.com gives customers the opportunity to try a range of different products and flavours in various money-saving bundles not available anywhere else. Addressing key areas such as energy products, hydration tabs and protein products, these online-exclusive bundles contain individual sachets and packets that are great for gifts as well as convenient to take out and about.

SCIENCE IN SPORT GUARANTEE

If you’re not fully satisfied, please get in touch

We pride ourselves on providing an exceptional experience for all our customers. From ordering their favourite sports nutrition on our website to feeling the positive benefits whilst competing in races, we strive to ensure every customer gets the full SiS experience. If you are unhappy with your order, please do not hesitate to get in touch with our friendly customer service team who will be happy to help you.

Contact info

4.2

Great

TrustScore 4 out of 5

66K reviews

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4.2

All reviews

(65,808)

1,149 reviews in the last 12 months

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Rated 5 out of 5 stars

I use science insport recovery drink…

I use science insport recovery drink after a hard bike ride, I find it excellent for recovering so I can exercise the following day. I like vanilla flavour, not tried any other flavour.

September 23, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Alison,

It is great to hear that our post-workout drink helps you recover effectively after a tough cycling session. We appreciate your feedback on the vanilla flavour, and we hope you get to enjoy some of our other options in the future as well.

Kind regards
Team SiS

Rated 5 out of 5 stars
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Ian,

Thank you so much for your wonderful feedback. We are thrilled to hear that we consistently meet your expectations with high standards and exceptional support. Your loyalty and positive words mean a lot to our team.

Kind regards
Team SiS

Rated 5 out of 5 stars

SIS Products

Great products

September 23, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We appreciate your feedback and are so happy to hear that you're enjoying the products.

Kind regards
Team SiS

Rated 5 out of 5 stars

Excellent product

Excellent product, plus excellent delivery times.

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Kevin,

We are so happy to hear that you had such a great experience with our items and that your order arrived so quickly. Thank you very much for taking the time to share your positive feedback with us!

Kind regards
Team SiS

Rated 5 out of 5 stars

My first order had a few gels that…

My first order had a few gels that popped open in the box (assuming the courier was a bit rough). SIS replaced it and shipped it within 3 days. I’ve used the product for the last 2 years and will carry on using it going forward for sure. 2 marathon PBs 😎

September 22, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Michael,

We are glad you enjoyed your experience with our team and products. We appreciate your patience regarding the initial delivery issue and are pleased we could resolve the situation swiftly for you.

Thank you for sharing your positive feedback and for your continued support over the past two years.

Kind regards
Team SiS

Rated 5 out of 5 stars

Perfect

Everything was ok ;)

September 21, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Kacper,

We appreciate your feedback and are so happy to hear that everything was ok.

Kind regards
Team SiS

Rated 5 out of 5 stars

First Class as always

Always delivered fast and always great products

September 21, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Jay,

We appreciate your fantastic feedback and are so happy to hear that you consistently enjoy swift shipping alongside high-quality items.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great experience.

September 21, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Daisy,

We appreciate your feedback and are glad you had a great experience.

Kind regards
Team SiS

Rated 5 out of 5 stars

Quick shipping and everything in order!

Quick shipping and everything in order!

September 14, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're glad you enjoyed your experience! Thank you for your positive feedback regarding our prompt delivery and accurate order fulfilment.

Kind regards
Team SiS

Rated 4 out of 5 stars

Very good products

Very good products. The delivery takes to long.

September 21, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Joel,

We are glad you enjoyed our products and appreciate your feedback regarding the shipping speed. We are working to improve our delivery times.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great

Great, package came quickly. High quality.

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Jacob,

Thank you for sharing your feedback. We are delighted to hear that your order arrived promptly and that you are happy with the high standard of your items.

Kind regards
Team SiS

Rated 5 out of 5 stars

They replaced a product that had…

They replaced a product that had spilled out of its container very quickly and gave me an extra one.

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We are so glad we could quickly resolve the issue with your damaged item and send out a replacement for you. Thank you for sharing your positive feedback with us!

Kind regards
Team SiS

Rated 5 out of 5 stars

Quick delivery and range of flavours

Quick delivery and range of flavours

September 13, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We are so glad to hear that you enjoyed our wide variety of options and experienced fast shipping. Thank you very much for taking the time to share your positive feedback with us!

Kind regards
Team SiS

Rated 3 out of 5 stars

It took for ever to recieve my package

It took for ever to recieve my package, and they sent it because i had to email
Them because i was supposed to recieve it the 25 of september and i havent recieved it yet. It says ill have it by tomorrow

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the delay in getting your shipment to you. We recognize how frustrating it is to wait longer than anticipated for an order to arrive. We are reviewing our fulfilment process and communication protocols to ensure future shipments are dispatched on time without needing customer inquiries.

Kind regards
Team SiS

Rated 1 out of 5 stars

5 out of 6 gems were all burst and…

5 out of 6 gems were all burst and empty. Still waiting for feedback

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hello Michelle,

Thanks for your feedback.

We can see that your email was responded to on the 23/09 but no response from you was provided.

A member of our team will follow up shortly.

Kind regards
Team SiS

Rated 5 out of 5 stars

Honest to God I just want to say thank…

Honest to God I just want to say thank you from the bottom of my heart ! I’ve been using SIS for my first ever Marathon training cycle all summer long. The Beta Fuel is a game changer ! I ran 21 miles at 6:29 pace, the fastest I ever ran in my peak long run. I think I want to try the same but with added electrolytes in the gel. Thank you truly team ! You got a lifetime runner here all the way through every stride to come !

September 20, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Ahmed,

We are absolutely thrilled to hear about your incredible marathon training journey and your fantastic achievement!

Thank you for sharing your experience with us!

Kind regards
Team SiS

Rated 5 out of 5 stars

As good as usual.

As good as normal

September 19, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're glad to hear that everything met your expectations. We appreciate your feedback.

Kind regards
Team SIS

Rated 5 out of 5 stars

Love the product it works for me

Love the product it works for me, one downside was when I opened the box half of the separate packs where not sealed properly and as I was travelling for a month I could only take half , my only disappointment, sorry.

September 16, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Colin,

We're happy to hear our product works for you! We're truly sorry to learn about the issue with the unsealed packs, especially with your travel plans. We are looking into our packaging process to prevent this from happening again.

Kind regards
Team SiS

Rated 1 out of 5 stars

Best by date is today?!

September 18, 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

Sorry to hear that the date of your items was short.

Science in Sport only supply products with a best before date and do not sell anything with a use by date.

There is a fundamental difference between a use by date and a best before date. A use by date is about food safety where the foods can only be eaten until that date but not after. A best before date is about food quality and not food safety.

Our products are not only safe to use after this date but they will continue to be robust and effective for some considerable time afterwards.

Our team will look into this for you and be in touch shortly.

Kind regards
Team SiS

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