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Scopecycling Reviews 1

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TrustScore 3 out of 5

3.2

Bicycle Store
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Company details

  1. Bicycle Store
  2. Bicycle Wholesale

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Great wheels... until you need service

I have a pair of 2020 R4 and the freehub needs servicing. I tried to contact Scope by email and through their site, without reaction. I got an answer after calling them on the phone, only to hear that the freehub body is not produced anymore.

I then raised a service request on their site to get a full hub replacement. I received an automated email promising a follow-up in 24 (business) hours stating "We are bike riders ourselves so we understand the urgency".

That was 6 days ago.

I gave up and found a solution with a LBS. My next pair of wheels won't be from Scope...

March 12, 2024
Unprompted review

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