I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... See more
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Review summary
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I had an emergency my tooth broke I did not know what to do… I got seen to say evening at around 9pm receptionist was great didn’t catch her name but she was tall had glasses very polite, registering... See more
Company replied
Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with... See more
Company replied
Booked appointment on Sunday morning via the website. Got a appointment for 11am, paid the deposit online. Went to the surgery, was greeted in a professional and a friendly manner. Filled in my d... See more
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4.7
Excellent
368 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The dentist I saw was fantastic
The dentist I saw was fantastic. He put me at ease when i had to have my tooth extracted. I would highly recommend
October 14, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Andrea, we’re delighted to know that you felt at ease for your dental treatment and that you’d recommend us to others 😊
This is how we’d want all of our patients to feel, so to know this is how you felt really does mean a lot to us.
We’ll certainly pass on what you’ve said to the dentist who you saw, they’ll also be delighted with what you’ve said.
Good empathetic staff
October 14, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for the 5* rating Veronica, we really do appreciate it 😊
Money hungry
I was told that I got gum disease when really it’s just a money making tactic for customers to spend more money. Got told my tooth was wobbly and all sorts. I was told to see a specialist and pay a X amount of money for my teeth to be fixed. I was told he was the best in the game and he has all these degrees that makes him so special. I was left mortified and so worried. Anyways I Went to see my normal dentist and they told me I have no problems. Even shown me on X-ray that my teeth was fine. I was mortified when I came home from Scott arms. The staff need to start being honest instead always thinking about the money.
October 4, 2024
Unprompted review
Reply from Scott Arms Dental Practice
We are disappointed to read your recent review. After reviewing your records, we noticed that you were a regular visitor to our hygienist in 2022, but then stopped for a period before returning for your most recent appointment. We understand your concerns, but we stand by the recommendations we provided you with. We have a specialist periodontist who splits their time between our practice and Harley Street, and we believe that seeing this specialist would be beneficial for you. We strongly suggest seeking another opinion. If you would like to discuss this further, please feel free to call the practice and ask to speak with Jody or Amy on 0121 357 5000. Thank you.
I visited Scott Arms Dental Practice…
I visited Scott Arms Dental Practice with a dental emergency and was seen promptly. The dentist I saw was professional and explained the treatment options available to me. Overall I was pleased with the service I received. Thank you
October 9, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Caris, for taking the time to share your recent visit to us.
We’re so pleased that we were able to see you promptly for the dental emergency you were experiencing.
We’ll pass on your comments to the team and thank you again for sharing 😊
Great
NHS refused to see me when I explained my situation, Scott arms booked me in that day and treated my issue right away!
September 28, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thanks Kayleigh, we’re delighted that we could see you on the same day that you called us, as well as treating the issue you were experiencing.
We really do appreciate you sharing your recent visit with us and if you ever need us again, we’d be more than happy to look after you 😊
Exceptional service
Dr. Gavinder provided exceptional service, showcasing his expertise and professionalism. Through his careful examination, he successfully identified a hidden cavity hiding beneath an old filling. Thanks to his skill full treatment, I can now again enjoy cold beverages without experiencing any discomfort or sharp tingling sensations.
September 28, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much Vesta for sharing your recent visit to us.
We’re so pleased that we could identify the problem and get you out of the discomfort you suffering with.
We’ll pass on what you’ve said to Dr Gavinder, who’ll be delighted to know how happy you are but mainly that you’re now free of any discomfort or sharp tingling sensations 😊
Scott’s Arm Dental Practice- Had a crown fall off this evening and…
Had a crown fall off this evening and got an emergency appointment with Scott’s arm dental practice. Saw a brilliant dentist named Ishak who treated my tooth with great care & no fuss. Really lovely experience excellent service and great staff ! Highly recommend .
September 22, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for saying what you’ve said, we're so pleased that we could help you 😊
We'll pass on what you’ve said to Ishak and the rest of the team, they’ll be delighted with what you’ve said.
Very good dentist was very happy with the service
The dentist explained what the procedure was. Spoke all the way through very nice young dentist.
September 15, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Neil, for taking the time to share the feedback on your recent appointment with us, we really appreciate it 😊
Friendly staff and alway smiling
Friendly staff and alway smiling
Happy to help
Clean enviroment and appointments always on time
September 17, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Tracey, for this wonderful 5* review, it really does mean a lot to us to read what you’ve said 😊
We look forward to sharing with the team and seeing you again soon!
Going to the dentist is one thing I…
Going to the dentist is one thing I dread but when I visited this dental practice . It wasn't as bad as usual the dental surgeon I saw was very good explained everything that was gonna happen and I was put at ease... would definitely recommend this practice
September 14, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Marie, we’re delighted to read what you’ve said about your recent visit to us!
This really does mean a lot, you feeling at ease and being well informed is something we’d want all of our patients to feel, so thank you again for this we will look forward to sharing what you’ve said with the team 😊
General review
Service is fine but you'd expect them to give your teeth a simple polish as you've just spent over £1,000+ on a new crown. It's the small things that matter in business
September 12, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Dear Parmjit, thank you for taking the time to leave us a review we do take patient feedback onboard and will discuss this further with the dentist that provided your recent treatment. Kind Regards Amy
I went in confident I’d get my problem…
I went in confident I’d get my problem fixed and that’s what happened. My extraction was complicated and took 1.5 hrs. I have to say the quality of service and expertise is 10/10. I enjoyed the experience and was entertained by the myriad of different attempts to get the root out. Thankfully I went home with dental trauma but in under 24hrs I’m healing well and have minimal pain.
Best dentistry in Uk… location, service, cleanliness, cost, availability of appointments and the determination to see customers leaving satisfied.
Thanks to the whole team who helped me xxx
September 10, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for taking the time to share your positive experience with us.
We’re delighted that we could help you and to read how happy you were with the all-round service, really does mean a lot to us 😊
We will certainly pass on what you’ve said to the rest of the team and if you ever need us again, we’d be more than happy to look after you again!
Always excellent service from my…
Always excellent service from my dentist Gavinder. Professional and cares about his patients and takes the time to explain everything and love that he always walks me out and makes me feel like a valued patient . There are dentists much closer to home but happy to travel the hour to get such 5 star treatment .
September 10, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much Wendy for taking the time to write this, we’ll look forward to sharing what you’ve said with Gav, he’ll be delighted!
You’re very much a valued patient, so knowing feel this way really does mean a lot.
Thank you for choosing, trusting and travelling the distance you do to us, so we can look after your dental needs 😊
We look forward to seeing you again!
Dental implants experience
I had 2 implants fitted by Dr Gurvinder Tutt. I am very pleased with outcomes and felt reassured through every step of the process. I would highly recommend Dr Tutt and the practice if you are considering dental implants and if you are a nervous patient, which I was.
September 11, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much Pauline for sharing your recent experience with us.
We’re delighted to read this and are so happy to hear how pleased you’re with the treatment received from Dr Guvinder Tutt, it made his day reading this 😊
Reply from Scott Arms Dental Practice
Thank you, Olivia, for the 5* rating and lovely comment 😊
Broken tooth
My son broke a tooth playing rugby. Practice made an emergency appointment for him next morning. We were seen on time by Anil who was absolutely fantastic. He was calming, explained everything and completed a temporary fix straight away. The dental nurse and receptionists were also first class. Thank you!
September 8, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Andrew, for taking the time to share your lovely comments, on your son’s recent visit to us.
We’re so happy that we could get him seen as an emergency, after him breaking his tooth playing rugby!
We’ll look forward to sharing what you’ve said with Anil, he will be so happy to know you that he made you all feel calm and well informed.
The nurses and reception will also be thrilled knowing that you felt that they were first class, it doesn’t get much better than that!
Your comments will really go along way, so thank you so much 😊
If you ever need us again (hopefully not because of rugby!) we’d be more than happy to look after you!
Great place to go for dental
Great place to go for dental, especially if you have anxiety and scared of the dentist.
September 4, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to write this, it really does mean a lot to us as a team as we want to make everyone feel welcome and comfortable, especially if they’re feeling nervous and scared 😊
Reply from Scott Arms Dental Practice
Many thanks for your lovely comments, Nellie 😊
I was able to get an immediate…
I was able to get an immediate emergency appointment.
The reception staff were extremely helpful and friendly on my arrival.
The whole experience was excellent
August 25, 2024
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much Bethan for taking the time to write this, it really does mean a lot to us.
We’re so happy that we were able to see you with an immediate emergency appointment.
We’ll look forward to sharing what you've said with the rest of the team, as being helpful and friendly is exactly how we want you to feel 😊 so thanks again!
Reply from Scott Arms Dental Practice
Thank you Sharmeen for taking the time to share your recent feedback with us, we’ll pass on your kind words to the team 😊
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