scottishspca.org Reviews 

67
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I phoned yesterday about an injured baby seagull who was left on his own in my flats enclosed high walled garden space. I was advised just to leave it, even though I (and the arc) suspected it had s... See more

Rated 1 out of 5 stars

I tried to call SSPCA multiple times re injured baby seagull. Despite listening to numerous recorded messages I could not speak to a real person. In disgust I cancelled my direct debit the intention b... See more

Rated 1 out of 5 stars

Disgusted wiht so called charity reported neighbour leaving 3 xl bullys unattended for hours / days at a time constnat howling barking crying and fighting... not dogs fault irresponsible owner also... See more

Rated 5 out of 5 stars

called regarding a seagull trapped in a rooftop courtyard. described situation to the call handler who arranged for someone to come out to assist in helping the bird. Once here it took only a few... See more

2.1

Poor

TrustScore 2 out of 5

67 reviews

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2.1

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(67)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

What a bunch of cowards you are

What a bunch of cowards you are, we have reported NEIL MUNRO at 15B BURNTISLAND FOR ABUSE, DOGS BARKING AT ALL HOURS OF DAY OR NIGHT, HE WAS SEEN BY A GROUP OF PEOPLE WATCHED HIM BEAT THE DOG VERY BADLY, HE WAS JUMPING AND KICKING HER AND SHE WAS STUCK IN CORNER, FIFE COUNCIL DO NOTHING AND THE POLICE DO NOTHING WITHOUT EVIDENCE, FIFE COUNCIL ARE TOTALY TO BLAME FOR PUTTING A SCITZO IN A BLOCK OF OLD PEOPLE, THE POLICE HAVE BEEN INFORMED OF THE BEATING ON THE DOGS AND THEY SAY ITS YOUR DEPARTMENT, THIS GUY IS REALY CRAZY N VIOLENT AND HE IS GOING TO KILL ONE OF THOSE DOGS ONE OF THESE DAYS. HE ALSO LETS THEM ATTACK OTHER DOGS AND DOES NOTHING, THEY DONT EVEN HAVE LEADS, KNOW YOUVE BEEN TO SEE HIM BUT CAUSE HE HAD DOG FOOD IN HOUSE YOUS LEFT THEY POOR DOGS, YOU SHOULD BAN HIM AND TAKE DOGS OF HIM, I KNOW OTHER PEOPLE HAVE BEEN IN TOUCH ABOUT THIS GUY BUT IF YOU DONT DO SOMETHING HE WILL KILL 1 OF THE DOGS OR THEY WILL ATTACK ANOTHER DOG OR CAT. IT IS YOUR JOB TO RESCUE ANIMALS IN DANGER, WELL DO YOUR JOB AND TAKE THE DOGS AWAY FROM HIM AND BAN HIM FOR LIFE

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Tried rearrange an appointment thro…

Tried rearrange an appointment thro them as busy the day they booked, they said they cant and then left me a threatening voicemail. Dont trust these lot people with ur animals. Not even worth 1 star either #corrupt #sspca #suethem

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

I am so disappointed that the Society…

I am so disappointed that the Society has for reasons known only to themselves decided to leave the Islands of Lewis & Harris, Uists and Barra without a full time Inspector after Senior Inspector Calum Watt retired.
This decision has put animal welfare on these Islands back to what it was before an Inspector was stationed here. An example of this is the dog that was so traumatised by people in its own home that it had to be put down, there has been no action at all on this. Yes there is supposedly an Auxiliary here who cannot bring prosecutions on his own and if you phone the 0800 to report anything you are told there is no one on the Island.
I am aware that the monies raised here no way covered the cost of an Inspector but surely the welfare of the animals are and should be the main consideration.
To conclude this I was also appalled at the closure of the Balmore Centre in Thurso, do any of the directors know what its like to travel that road to Inverness in the winter. I am that old that I remember the man that fought for years to get a centre opened in Thurso, Rob Roy you must be turning in your grave.
SAD SAD SAD SAD TIMES FOR THE ANIMALS OF THE OUTER HEBRIDES.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with the reaction from the…

Disappointed with the reaction from the Sspca. I reported illegal drug testing on my rescue dog from Romania. They were giving him a cheaper human antihistamine which made him very distressed. The RSPCA immediately classed it as a high priority and we're acting on the information. They were disappointed when they found out the rescue charity was in Scotland called Perrera and it was up to the SSPCA to investigate. They were not interested as some antihistamines can be used for dogs... But with vet advice.
Can the SSPCA confirm that as trustees of the dog they can ignore Vetinary advice and prescribe whatever they want to as Perrera claim. Do these people at Perrera have the authority and can you please at least check.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Hopeless for helping sheep

My experiences with reporting ill and injured sheep in Scottish Borders has resulted in either no action or too little action too late. It's very sad, but I would have to rate SSPCA's usefulness in protecting sheep as next to hopeless.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Baby kittens dumped in freezing conditions …

I phoned 2nd February 2025 outside temperature was around -2 ,some person had dumped 3/4 kittens near my house I first thought that they where feral but far to clean and they came to you before backing off ,I phoned the SSPCA and they told me they didn't have the time to set a trap to catch these poor wee souls so I've had to go to pet shop and buy kitten food to try and help these wee thing .the SSPCA wanted me to do all the donkey by feeding them and catching them and after I've done all that the headline would be THE SSPCA RESCUES 3/4 KITTEN , these lot are a waist of space and not worth the month donations that my wife gives them but these donations will be stopped

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

They don't deserve any stars

They don't deserve any stars.
It's true they take animals off people to make money for sure!!!!! My son suffers from mental health problems and has or had emotional support Rabbits.
They appeared at my door saying they have had a call i know who it's been, someone who takes drugs and is an extremely jealous person.
They removed my sons rabbits didn't even let my sons have time to give them cuddles, I used to work for the SSPCA (they are not nice to work for at all) and the female that arrived I used to work with we never got on so it was definitely a personal thing from her. When they have a uniform on they think they are above the law.
My doctor has written to them saying for my sons health they need to be returned ASAP.The have ignore his letters and phone calls my doctor it not happy at all. All the rabbits have been separated from their bonded brothers. Getting rehomed alone but they have said could potentionally be introduced to other rabbits when they should be still with there bonded brothers
I paid thousands on my rabbits getting them chipped and neutered. All the pics they have of them up on their website they all look unhappy. It's all about money for them not the animals.
It's a charity so why are they guys up the top on a 6 figure salary a year. It's ridiculous.
They have destroyed my sons mental health and he is seeing his private councilor more often because all of this. Before they took the rabbits she said they are all in great health but couldn't answer why she was removing them from my care she just kept saying I could be prosecuting you right now.
They are now rehoming my rabbits with fake ages one of them is 3 1/2years They have put her down as 6-9 months old they are telling people lies about them.
If they are that desperate for money they should be lowering people's wages not stealing animals off innocent people who love them. The inspector was so heartless both my sons were in tears and she didn't care just kept saying you will be fine they will get good new homes my youngest has mental health problem he will never get over this being done she is evil!!!!! She couldn't even give him time to have a last cuddle and she couldn't even pick a rabbit up properly she even dropped a couple bang onto hard flooring grabbed them and flung them in to a metal pet carrier not professional at all, she thinks she knows it all cause she's wearing a uniform. Totally ignoring medical guidance about them being emotional support Rabbits, its like taking a guide dog off a blind person it's completely WRONG
The thought of my rabbits being all alone and with strangers is killing me they were all house rabbits and not used to being outside in the cold.
It's killing me and and my sons hoping it doesn't finish my youngest son he's heart broken.
People need to rethink their careers and have a heart

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

SPCA make me sick!!!!!!



The Scottish SPCA absolutely disgusts me. It has come to my attention that they have been seizing well-cared-for animals from their owners, only to rehome them against their own stated policies. These animals are being renamed and labeled as “timid,” which seems a direct result of being removed from the only home and owner they have ever known and placed in a completely unfamiliar environment.

If the Scottish SPCA is struggling financially due to reduced donations and the closure of rescue centers, the solution is not to target animals that are already in safe, loving homes. The focus should remain on helping animals that are genuinely in need. Rehoming seized animals for profit is not only ethically questionable but also heartbreaking for the owners and traumatic for the animals involved.

The organisation needs to prioritise transparency and ethical practices. Taking animals away from responsible owners to generate revenue erodes public trust and undermines their mission to protect animals. The Scottish SPCA are not interested in the welfare of animals rather financial gain.
Furthermore, the inconsistency and unprofessionalism of some officers, who seem to believe that wearing a uniform places them above the law, is deeply concerning. Coupled with an abundant lack of communication from management and contradictory actions across the organisation, it’s clear that the Scottish SPCA is failing to uphold the standards expected of a reputable charity. Until these issues are addressed, they should not be allowed to operate as a charity, as their current practices undermine both public trust and the welfare of the animals they claim to protect.

December 18, 2024
Unprompted review
Rated 2 out of 5 stars

2nd time hoping to rehome

Went to see a lovely little dog with our other dog ( whom we also got from sspca for a meet and greet ) we felt it went well, spoke about it and my partner emailed on the Sunday to arrange another visit. My partner was sent an unexpected email, despite our initial feelings that we were willing to rehome this dog suggesting that we wouldn’t be capable ( or words to that effect ) very conflicting messages from sspca Petterden. Only WE can decide if we can manage, NOT a member of staff. Disappointed, confused and a little angry

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even rate it one star

I wouldn’t even rate it one star.

Really disappointed phoned at 5pm and explained we had found two hurt birds hit by a car one was bleeding the other was in shock.

I was told someone would be out that night, then got a call from someone who couldn’t be bothered coming and said they don’t know what time they would arrive agreed to leave the birds outside so they could pick them up (they were in boxes)

Woke up in the morning and they are still there but now dead.

October 5, 2024
Unprompted review
Rated 1 out of 5 stars

This company should not be allowed to…

This company should not be allowed to advertise as putting the welfare of animals “first” or to even be the company they are atall with the little action and support they have gave in this circumstance I am sickned and can’t even read the rest . An on going neglecter of animals since a year ago and now 5/6 different reports of the same scumbag neglecting his two animas in his abandoned house and they are currently still there. Because someone shown up and pulled the tape off they have now passed it by and not attended the last 3 days although the SSPCA know it has been long enough. The one attendance wasn’t even into the house to see the state of the living circumstances. The neglecter is a sick discusting human and proof has been given. Since then the pets have been trapped in a room so neighbours can’t feed them through the letter box to help them and They still haven’t been taken out and saved although there has been given visible evidence about the whole thing to SSPCA!

Spoked to 12 different people out of all the calls made and 3 officers who seemed to really have no care and “so busy “ and all they can say to me is “there is a process and they need to follow it” damn your processes they are a disgrace. Owner of SSPCA is probably sitting in her fancy home raking the money in while these animals are all suffering with Zero love or saftey.

How can two poor animals locked in a room for almost 3 days with no food water or attention be left this long. You should be ashamed of yourselfs. How these people can sleep at night knowing these poor animals are living How they are and being provided with the proof and several witnesses I do not know. Causing myself and everyone else so much distress unable to help them mean while if they really wanted to they HAVE the powers to take action and attend the house and give them saftey. One is unwell and they know this to! What does it take ???? The neglecter is a liar and they have no process for these types of lying scumbags that for whatever sick reason they are doing this . The “owner” doesn’t even see the animals or attended the property what is the point ?! People are so unwelll

I am sickned and lost all faith in humanity at this point!! Poor innocent living creatures all they ask for is food water saftey and love. I can’t do or say anymore they have just been totally useless and everytime I have called all i have been told is that “I’ll pass this on to the officers” then hear nothing , then no one attended the property again these poor babies are still here and are going to die I can’t believe this experience I am scared with it all . I will ensure this isn’t the end the SSPCA hear about this

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

We called about an injured buzzard…

We called about an injured buzzard which we suspected had been hit by a car. We managed to catch it ready in a box for inspection and uplift when we called for advice. Someone came within a couple of hours and after looking over the bird assured us that yes it looked like a minor injury and after some care and nourishment it would be returned for release. The inpector thanked us for our time and effort, couldn't have been nicer or more professional and we were happy with the end result.

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Don’t even bother calling them, they never attend and if they do it takes months.

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Poor service

Drove the 1hr 20 min to Alloa with an injured juvenile blackbird. Had contacted SSPCA en route, out of office hours, with details. An hour later, when 10 minutes away from their rescue centre, had a call from their duty staff (based in Perth), and was told to hold on to the bird overnight, as the drive for her was 'a bit of a trek..'
Found an out of hours vet in Dundee who could help. Wondering what SSPCAs response would have been if instead of a humble blackbird, we had a poorly golden eagle. Disappointed. 3rd negative experience from this animal welfare charity. Unacceptable that an animal has to be in pain for more than 12 hrs because the drive from Perth to Alloa is a bit of a trek.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Injured Fledgling

We found an injured fledgling outside of work. We struggled to find an SSPCA rescue officer to come out due to it being out of hours. Despite this, Officer Stephanie managed to come out to us and rescue the bird and take it away for assessment.
Stephanie was a very polite, friendly and insightful officer, sho also showed empathy towards the bird, and is a credit to the SSPCA.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous!

My wife had called on wed 26 Jun 24 regarding 3 very young gull chick's at the side of the road on our estate. She was told they would send someone out to move them to a place of safety. So today Sun 30 Jun one of the chicks has been run over as it had walked on to the road. I called and and was told in a very Patronising manner that mummy and daddy gull were big birds and will be near by to look after them and that unless they were in imminent danger then they would not come out. Obviously getting squashed by a car is not imminent enough. Absolutely disgusting service and help from an animal charity who advertise that they care.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

USELESS!

If I could give no stars I would.
I called about some baby seagulls that had fallen out of a nest. They said they'd go see them and put them to a safe place and driving past today one had been hit and squashed by a car.
You people never do what is expected of you. There are 2 more but I dare say they will get squashed at some point too!

June 26, 2024
Unprompted review
Rated 2 out of 5 stars

I rescued two ferrets from the SSPCA

I rescued two ferrets from the SSPCA.
Advertised on their website as "friendly", "well handled" girls.
These girls are not well handled and are in need of TLC and patience. Thank goodness someone like myself picked them up, imagine if a family with children had taken them, or someone who wasn't willing to put in the work...
Granted, the girls are still settling in, but one of them is showing clear signs of aggression towards toys/food/etc. My heart breaks for them.
I've also been advised against spaying the jills, which contradicts all other advice I've received. I was given misinformation by people there, and the advert for the girls was misleading.
I am completely and utterly in love with the two new members of my family, but I have lost what little respect I had for the SSPCA.
The reason for 2 stars is because all the staff were very pleasant and friendly. However, I'm extremely dissatisfied with the rest of my experience.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful people ♥

Wonderful people ♥

Thank you for your fast response time to rescuing the poor baby Jack-Dor bird from my home, hopefully it'll be healthy and free soon!
You all do your best for animals to the best of your abilities, and within legal standards. I respect you and your team.

Bless you and the animals you save from horrible conditions on a daily basis, you deserve more funding so you and the animals can have a fuller life.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Cardonald cat and dog home…

My dad just adopted a little cat from Cardonald cat and dog home, we seen her online and I fell in love with Zadoph aka pebbles she’s 13 and a little lovebug. Staff were fantastic extremely helpful and gave great advice. They do a great job and it’s a difficult job I’d be crying everyday if it was me working there. We gave a donation and are also taking up cat meat that pebbles has refused to eat she knows what she wants and whiskas just ain’t cutting it lol

April 20, 2024
Unprompted review

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