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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting items like bracelets, ties, and scarves for their superior craftsmanship and appealing appearance. Many consumers also commend the fast and efficient delivery service, noting that orders arrive quickly and well-protected. However, some customers also noted issues with their orders, including receiving items that appeared used or had defects, and finding discrepancies between product images and the actual items. A few people experienced dissatisfaction with customer service when problems arose, particularly concerning return policies and slow responses.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting items like leather... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the exceptional quality of items like... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Order

Customers had ambiguous experiences with their orders. Some reviewers reported that their ordered items... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the superb customer service,... See more

Based on these reviews

Rated 5 out of 5 stars

More than I could've asked for. There was apparently some problem with shipping so they did ship my product with a more expensive & faster shipping than the standard as soon as they noticed that.... See more

Company replied

Rated 5 out of 5 stars

I ordered a leather bracelet for my husband’s Christmas on 12th December. Unfortunately, through no fault of Scottsberry the parcel didn’t arrive for 23 days. During this time I contacted Scottsberry.... See more

Company replied

Rated 5 out of 5 stars

*Updated Review* Recently had an issue with a tie I liked so much I bought it a second time after putting it through the wash by mistake. I found a slight defect with it and it was hard to provi... See more

Company replied

Rated 5 out of 5 stars

I very much enjoyed my retail experience with Scottsberry. I found the website easy to navigate, the descriptions helpful in choosing my option, and the quality of the product wonderful on arrival.

Company replied


Company details

  1. Fashion Accessories Store
  2. Men's Clothing Store

Written by the company

Scottsberry is a one stop shop for men's accessories. By designing and manufacturing the products without intermediaries, we can offer high quality products at competitive prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing Customer Service

I ordered a leather bracelet for my husband’s Christmas on 12th December. Unfortunately, through no fault of Scottsberry the parcel didn’t arrive for 23 days. During this time I contacted Scottsberry. I spoke to a lovely lady called Sandra. She couldn’t do enough to help me. She organised a replacement bracelet to be sent to myself straight away. This was shipped immediately and i received an email confirming such. In between times the original parcel turned up. I contacted Scottsberry to advise I now had received both parcels. They were so gracious and told me to accept the replacement bracelet as a goodwill gesture for the delay of my order. The quality of the bracelet is exceptional and my husband was over the moon to receive it!! Wouldn’t hesitate to buy from or recommend Scottsberry. Also their Customer Service is superb, if for any reason something does go wrong,. Thanks again Sandra for all your help!

January 7, 2026
Unprompted review
Scottsberry logo

Reply from Scottsberry

Hi Irene,

Thank you so much for taking the time to share such a thoughtful review.

I’m really glad we were able to help during the delivery delay and that everything worked out in the end. Situations like this are never ideal, but it truly means a lot to hear that you felt supported throughout the process. I’m especially happy to know that the bracelet lived up to your expectations and that your husband was so pleased with it – that’s exactly what we hope for.

Your kind words about our customer service and your recommendation genuinely mean a great deal to us. Thank you once again for your patience, understanding, and trust in Scottsberry. Welcome back any time!

Kindest regards,
Sandra, Scottsberry

Rated 2 out of 5 stars

received my order of 1 pair men's…

received my order of 1 pair men's shirt sleeve garters, colour black, the bands are scratched bright metal showing through ,with slight discolouration ,not what i would expect from a company with a good reputation ,if i didn't need these for an event this weekend i would return them for a refund ,however i do need then so will keep them but wont use this company again

December 11, 2025
Unprompted review
Scottsberry logo

Reply from Scottsberry

Hi Peter, Thank you for taking the time to leave a review. We’re very sorry to hear that the sleeve garters arrived with visible scratches and slight discoloration, and we fully understand your disappointment, especially with an upcoming event.

We’ve also reached out to you by email so we can help you directly. Please reply to the email when you have a moment.

Kind regards,
Sandra
Scottsberry

Rated 5 out of 5 stars

Great quality bracelet- perfect present…

Great quality bracelet- perfect present for my brother. Very pleased with it.

October 26, 2025
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Reply from Scottsberry

Hi, thank you so much for your lovely review!

We’re really happy to hear that the bracelet made the perfect gift for your brother and that you’re pleased with the quality. You’re always welcome back whenever you need something special again!

Best regards,
Sandra, Scottsberry

Rated 4 out of 5 stars

Great product

Great product, lovely bracelet

October 25, 2025
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Reply from Scottsberry

Hi, thank you so much for your kind review!

We’re delighted to hear that you’re happy with the bracelet and that it met your expectations. Hope to see you back again soon!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Quick

Quick, easy and correct.

October 29, 2025
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Reply from Scottsberry

Hi Björn, thank you for your feedback!

We’re happy to hear that everything went quickly and smoothly with your order. We hope to see you shop with us again soon!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Good Homepage

Good Homepage, fast delivery

October 24, 2025
Scottsberry logo

Reply from Scottsberry

Hi Kai-Oliver, thank you for your review!

We’re glad you liked our website and that your order arrived quickly. Great to know everything worked smoothly — you’re always welcome back!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Quick and efficient service / delivery…

Quick and efficient service / delivery - and not the least, quality of the product is superb!

October 29, 2025
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Reply from Scottsberry

Hi John, thank you so much for your great feedback!

We’re delighted to hear that you were pleased with both the fast delivery and the superb quality of your product. It’s always our goal to offer a smooth experience from order to delivery.

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars
Scottsberry logo

Reply from Scottsberry

Hi Richard, thank you so much for your review!

We’re thrilled to hear that you’re happy with the quality of your purchase. We take great pride in offering well-crafted men’s accessories, and it’s wonderful to know you appreciate that.

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

All very best

October 28, 2025
Scottsberry logo

Reply from Scottsberry

Hi, thank you for your review!

We appreciate you taking the time to leave a few kind words and hope to see you back again soon. Wishing you all the best as well!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Great result

i was in a rush (as always) for something very specific, and the tie and handkerchief were delivered in 3 days to Montreal from Sweden.

Don’t forget duty of course, but a great result overall.

October 28, 2025
Scottsberry logo

Reply from Scottsberry

Hi Tom, thank you for your detailed review!

We’re delighted to hear that the tie and handkerchief arrived so quickly all the way to Montreal and that you’re pleased with the result. It’s great to know everything worked out just in time! Welcome back any time! :)

Best regards,
Sandra, Scottsberry

Rated 1 out of 5 stars

The scarf is very nice, but…

The scarf is very nice, but it has a terrible chemical smell. I have kept it outside for 5 days and the smell has now a slightly milder odour. But this doesn’t seem right

October 26, 2025
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Reply from Scottsberry

Hi, thank you for your feedback!

We’re sorry to hear about the smell — it’s of course not how it should be! I'm not sure what might be the problem, but our customer service team has already contacted you to sort this out, and we’ll make sure everything is resolved to your satisfaction.

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Everything‘s fine

Everything‘s fine, thank you

October 26, 2025
Scottsberry logo

Reply from Scottsberry

Hi Peter, thank you for your feedback!

We’re glad everything went smoothly with your order. You’re always welcome back whenever you need something new!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Wonderful tie

I ordered a tie for my son’s homecoming dance and the quality of the material was perfect!

October 20, 2025
Scottsberry logo

Reply from Scottsberry

Hi, thank you so much for your lovely review!

We’re so happy to hear that the tie was perfect for your son’s homecoming dance and that you appreciated the quality. We hope it made the occasion even more special!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

leather and silver men's bracelet

Purchased a leather and silver men's bracelet which is perfect for my husbands 70th birthday.
Fast delivery and excellent quality

October 24, 2025
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Reply from Scottsberry

Hi, thank you so much for sharing your experience!

We’re delighted to hear that the leather and silver bracelet was the perfect gift for your husband’s 70th birthday. Wonderful that you’re also pleased with the fast delivery and quality. We’d be happy to have you shop with us again!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Quick delivery, good quality,

Quick delivery, good quality of bow and handkerchief.

October 23, 2025
Scottsberry logo

Reply from Scottsberry

Hi, thank you very much for your review!

We’re delighted that you’re pleased with the quick delivery and the quality of the bow tie and handkerchief. We take pride in offering elegant men’s accessories that combine style and craftsmanship. You’re always welcome back!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Quality bracelet

Great range of sizes for good fit, quality looks and feel, very pleased with purchase.

October 15, 2025
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Reply from Scottsberry

Hi, thank you so much for your kind review!

We’re really happy to hear that you’re pleased with the bracelet and that the fit and quality met your expectations. Hope to see you back again soon!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars
Scottsberry logo

Reply from Scottsberry

Hi, thank you for your lovely feedback!

We’re so glad to hear that you’re pleased with both the quality and the quick delivery. You’re always welcome back for your next order!

Best regards,
Sandra, Scottsberry

Rated 5 out of 5 stars

Great

Everything went well, the ordered item arrived quickly and safely, well-protected.

October 19, 2025
Scottsberry logo

Reply from Scottsberry

Hi, thank you for taking the time to share your experience!

We’re happy to hear that everything went smoothly and that your order arrived quickly and in perfect condition. Hope to see you back again soon!

Best regards,
Sandra, Scottsberry

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