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Scottsdale Golf Reviews 

13,617
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,505 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping times and competitive prices across a wide selection of golf equipment. Many people also appreciate the helpful assistance provided when managing product returns or ordering custom items. Shoppers frequently mention how smooth and straightforward the overall purchasing process feels from start to finish. Though some customers experienced frustrating delivery delays and missing parcels when ordering online. A few buyers noted that paid express shipping did not arrive on schedule, leaving items unattended and leading to lost packages. Other shoppers pointed out occasional communication gaps regarding warehouse stock levels during fulfillment.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting prompt shipping times and consistent... See more

Product

Clients share positive opinions on product quality, highlighting excellent craftsmanship and great value.... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery and prompt... See more

Price

Consumers find price to be a major positive aspect of their shopping experience, frequently highlighting... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website provides a straightforward purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more

Company replied

Rated 5 out of 5 stars

Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more

Company replied

Rated 5 out of 5 stars

Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more

Company replied

Rated 5 out of 5 stars

I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more

Company replied


Company details

  1. Golf shop
  2. Golf Club
  3. Men's Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Sportswear Store

About Scottsdale Golf

Written by the company

Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.

Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.

Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.

Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.

Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,617)

3,405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery from would definitely order from you again

August 23, 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your review. We’re glad to hear your order arrived quickly, and we really appreciate you choosing Scottsdale Golf.

We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery

August 23, 2026
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Reply from Scottsdale Golf

Thank you for your review. Great to hear you received excellent service and that your order arrived quickly.

We really appreciate your feedback.

Rated 5 out of 5 stars

My Clubs.

Great experience two new Bob Vokey
Wedges at a great price.
Thank you very much.

Glenn.

August 23, 2026
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Reply from Scottsdale Golf

Thank you for the great review. We’re pleased to hear you got your new Vokey wedges at a great price and had a good experience with us.

We really appreciate your feedback and hope you enjoy the new wedges!

Rated 5 out of 5 stars

Great set up both online and in store

Great set up both online and in store. Purchased from both .... excellent staff, knowledgeable and polite. Recommended very highly

August 21, 2026
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Reply from Scottsdale Golf

Thank you for your great review. It’s great to hear you’ve had positive experiences both online and in store, and that our team have been helpful and knowledgeable.

We really appreciate the recommendation and look forward to seeing you again.

Rated 5 out of 5 stars
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Reply from Scottsdale Golf

Hello,

Thank you so much for your fantastic review! ⭐ We’re delighted to hear you were happy with our prices and that your order arrived quickly. We really appreciate your support and hope to serve you again soon! 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, quickly delivered. Good price for the garment.

August 21, 2026
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Reply from Scottsdale Golf

Hello,

Thank you for your lovely review! ⭐ We’re so pleased to hear you were happy with our service, speedy delivery, and the price of your garment. We really appreciate your support and hope to welcome you back again soon! 😊

Rated 5 out of 5 stars

Brilliant return/replacement process

Shaft on my driver broke after only owning for a couple of months. I contacted Scottsdale golf and my case was handled by Oliver Maroney. Very smooth process from start to finish, really helpful, replied quickly and was able to get me a new shaft from Ping. As an added bonus this was sent out on next day delivery. Brilliant service, thank you Oliver! P.s love the name

August 26, 2026
Unprompted review
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Reply from Scottsdale Golf

Hello,

Thank you so much for taking the time to leave such a fantastic review! ⭐ We’re sorry to hear about the issue with the shaft, but we’re delighted that Oliver was able to make the process smooth and hassle-free for you.

It’s great to hear that his quick responses and the next-day delivery helped get you back on the course as quickly as possible. We’ll be sure to pass your kind words on to Oliver — and we’ll let him know you love the name too! 😄

Thanks again for choosing Scottsdale Golf, and we hope you enjoy many more rounds with your new shaft! ⛳

Rated 5 out of 5 stars

I complained about a Labb HC failing…

I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo returning customer - that’s how to do it. Special mention to Leanne who dealt with the complaint.

August 21, 2026
Unprompted review
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Reply from Scottsdale Golf

Thank you for such a fantastic review! We’re really pleased to hear that Leanne was able to resolve the issue with your L.A.B. Golf headcover so quickly and arrange a replacement for you. We pride ourselves on providing fast, hassle-free customer service, so it’s great to know we were able to get this sorted within 24 hours and have the replacement with you the following day. We’ll be sure to pass your kind words on to Leanne. Thank you again for your support and for choosing Scottsdale Golf — we look forward to welcoming you back! ⛳

Rated 5 out of 5 stars

Easy to order and delivery happened as…

Easy to order and delivery happened as stated. Quality of goods as advertised as per reduced price in sale

August 12, 2026
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Reply from Scottsdale Golf

Thank you for your great review! We’re delighted to hear that you found the ordering process easy, your delivery arrived as expected, and that you were happy with the quality of your purchase. It’s also fantastic to know you felt the product represented good value at the sale price. We really appreciate your support and hope to see you shopping with Scottsdale Golf again soon! ⛳

Rated 5 out of 5 stars

Had an issue with a golf set I bought…

Had an issue with a golf set I bought as a gift for my nephew thought no fault off the company at all and when I contacted them the service from start to finish was first class !!! Oliver was so so helpful emailed me straight back and organised everything to be replaced and let me no when the return would be arranged definitely would use this company again and tell friends and family to do the same ..

August 18, 2026
Unprompted review
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Reply from Scottsdale Golf

Thank you so much for taking the time to leave such a fantastic review! We’re really pleased to hear that Oliver was able to assist you and make the replacement process as straightforward as possible. We understand how important it is when purchasing a gift, so it’s great to know we could get everything resolved quickly and keep you updated throughout. We’ll be sure to pass your kind comments on to Oliver. Thank you again for your support and recommendation — we really appreciate it and look forward to helping you again in the future! ⛳

Rated 5 out of 5 stars

Had a broken Taylormade Qi35 3 wood…

Had a broken Taylormade Qi35 3 wood head, got in touch with scottsdale and they sorted it super quickly. Returned the product and was sent the Qi4d newer version within a week.
Fantastic aftersales service 👏

August 12, 2026
Unprompted review
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Reply from Scottsdale Golf

Thank you for the fantastic review! We’re really pleased to hear that our aftersales team was able to resolve the issue with your TaylorMade Qi35 3 wood quickly and get a replacement arranged for you. It’s great to know you received the newer Qi4D within the week and were happy with the service. We really appreciate your kind words and hope you enjoy your new 3 wood! ⛳👏

Rated 5 out of 5 stars

Very professional and knowledgeable…

Very professional and knowledgeable about there products, customer service is first class

August 21, 2026
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Reply from Scottsdale Golf

Thanks for the great feedback. We’re glad you found the team professional and knowledgeable, and we really appreciate your kind words about our customer service.

Rated 5 out of 5 stars

I purchased a Lab Putter Eliss was the…

I purchased a Lab Putter Eliss was the assistant going through different styles of putters landed on a Lab Putter love the Putter the customer service was excellent every time I visit the shop the staff are 100% there a credit to the company

August 21, 2026
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Reply from Scottsdale Golf

Thanks for the great feedback. We’re really pleased you found the right putter and that Eliss and the team were able to help. We really appreciate your kind words about the staff and your continued support.

Rated 5 out of 5 stars

Just bought some footjoy packard…

Just bought some footjoy packard premiere shoes easy process good service speedy delivery
Thanks

August 21, 2026
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Reply from Scottsdale Golf

Thanks for the feedback. Glad to hear you found the process easy, the service good and the delivery speedy. Enjoy the new FootJoy shoes!

Rated 5 out of 5 stars

Amazing!!

I honestly couldn’t recommend Scottsdale Golf enough! I got in touch regarding a pair of faulty golf shoes and the customer service was absolutely amazing from start to finish.

They quickly sourced a replacement pair and had them sent out to me in no time. The communication throughout was brilliant too, super responsive, helpful and kept me updated every step of the way.

Such a refreshing customer service experience and exactly how these things should be handled. Thank you so much to the team at Scottsdale Golf! ⭐️⭐️⭐️⭐️⭐️

August 25, 2026
Unprompted review
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Reply from Scottsdale Golf

Thanks for the fantastic feedback. We’re really pleased we could get the replacement sorted quickly and keep you updated throughout. We really appreciate your recommendation and kind words about the team.

Rated 5 out of 5 stars

Great product

Great product, price and delivery

December 12, 2025
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Reply from Scottsdale Golf

Thanks for the great feedback. We’re glad you were happy with the product, price and delivery.

Rated 5 out of 5 stars

Perfect

Perfect on time

August 14, 2026
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Reply from Scottsdale Golf

We’re sorry to hear there’s been an issue with your delivery. The item was dispatched from us on 14th August and was marked as delivered by our courier on 15th August, having been handed to someone at the door.

A member of our customer service team will be in touch to discuss this further and help resolve the issue.

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