Scott's Visas Reviews 

362
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I can’t recommend Robert Lourens highly enough. From start to finish of my visa application, he made what could have been a complicated process, stress free . Robert was extremely professiona... See more

Rated 5 out of 5 stars

Robert at Scott’s was excellent throughout my DTV Thai visa application. He was clear and efficient. Everything was handled smoothly and without any stress. Highly recommend him if you’re looking for... See more

Company replied

Rated 5 out of 5 stars

Absolute pleasure dealing with my DTV, my agent was clear and gave me a list of everything I needed, we applied on the Wednesday and my Visa was acceptedon the Tue the following week. Thanks Robert Lo... See more

Company replied

Rated 5 out of 5 stars

Absolutely a brilliant service from start to finish !! The advice from Robert to our need was excellent. We were facing an uphill struggle with our visa to travel to Brazil for a upcoming family wed... See more

Company replied

Company details

  1. Travel Agency
  2. Visa and Passport Office

Written by the company

Scott's Visas provides an effective visa procurement service. China, India, The USA, Japan, Saudi, Nigeria, Schengen, worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

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4.8

All reviews

(362)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

90 day Tourist Visa.

90 day Tourist Visa.
I tried to do a 90 day tourist visa myself.
I found that I could not do this and it was turning into a nightmare. Then I found Scott’s Visas.

Robert Lourens of Scott’s Visas took over.
Robert was very professional in every way and he handled everything. It was a very quick process to get the visa and the COE Certificate.

Excellent service and I was very happy. Needless to say I will be using Scott’s Visas again

Many Thanks
Mr John

January 15, 2021
Unprompted review
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Reply from Scott's Visas

Dear John! Thank you very much for your 5-star review! We are really glad that your experience with Robert has been at the level of your expectations! We sincerely look forward to hearing from you again.

Rated 5 out of 5 stars

Excellent service

I am so glad that I had the experience of working with Simone Thiara. She made the visa process really clear and was always so helpful, prompt and kind. I whole-heartedly recommend her and Scott's visas.

January 15, 2021
Unprompted review
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Reply from Scott's Visas

Thank you very much for your kind words Madison! We are absolutely delighted to read how our team delivered above and beyond your expectations. We will make sure to pass on your feedback to Simone!

Rated 5 out of 5 stars

The company have been very efficient…

The company have been very efficient .Their service is very professional and most impressive.

January 15, 2021
Unprompted review
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Reply from Scott's Visas

Dear Anthony, thank you for taking the time to review your experience at Scott's Visas. We look forward to welcoming you back very soon!

Rated 5 out of 5 stars

Highly recommended this company

Highly recommended this company.
Ross arranged an Indian employment visa for me during the UK covid-19 lockdown, which did not seem possible.
Thank you very much, will certainly use the company again.

January 14, 2021
Unprompted review
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Reply from Scott's Visas

Thank you for your kind words Ken! We love what we do and we want every customer to have the best possible experience while applying for their visas (especially in such uncertain times)! We will make sure to pass on your feedback to Ross.

Rated 5 out of 5 stars

Robert's assistance throughout the Thai…

Robert's assistance throughout the Thai visa process was exemplary. Couldn't recommend highly enough. Takes all the stress out of the online visa applications! Thank you!

Mark Sanders

January 7, 2021
Unprompted review
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Reply from Scott's Visas

Thank you for such a meaningful feedback Mark! We are very happy to hear that you've enjoyed your recent experience with Robert. We hope that your trip to Thailand will be just as smooth and stress-free.

Rated 5 out of 5 stars

Absolutely Superb

Absolutely Superb, quick, efficient, professional, Robert dealt with my visa and I must say his response was very fast, competent and easy to talk with, always there for you, even on a weekend, what more can I say, yes I would definitely use again and recommend to anyone requiring a visa

December 29, 2020
Unprompted review
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Reply from Scott's Visas

Thank you very much Ronald! We are glad to know that you have had such a great experience with Robert and the rest of our team! We sincerely look forward to hearing from you again soon.

Rated 5 out of 5 stars

Excellent.

I needed a visa for Thailand in quick time so decided to use Scott's after seeing the many good reviews. Marc worked quickly and efficiently and everything was completed in under 2 weeks. I arrived in Thailand yesterday very happy.

December 26, 2020
Unprompted review
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Reply from Scott's Visas

Thank you for taking the time to leave this 5-star rating Clive! We strive to provide our customers with excellent care and customer service - so we are very glad to hear that you have enjoyed your recent experience with Marc! We sincerely look forward to hearing from you again.

Rated 1 out of 5 stars

Enquired about getting ONE A4 document…

Enquired about getting ONE A4 document authenticated and sent to Taiwan from UK. Response was swift and polite and well mannered. However..........
They quoted me £250 + VAT for just service fees.... Then just over £50 to get the actual documents I needed authentictaed ( I still have to pay seperately and provide them with the document first of course)....Then wait for it..... £75 to post it to Taiwan ...I get they need to make money and charge for their time and resources, etc....but c'mon, the markup is ridiculous......It's probaly the same cost for me to fly back and do it myself... All they are doing are taking the docs I provide them with , and getting them authenticated.......Safe to say I did not use this company....Please think about your prices

December 21, 2020
Unprompted review
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Reply from Scott's Visas

Dear Paul,
We are sorry to hear that you found our prices to be expensive, but we consider them to be very fair. We quoted the £75.00 for couriering of documents to Taiwan, because that was what we were charged by the courier company the last time we sent documents there. Our own fee for handling the process for you with the ACRO is simply based upon the amount of work involved.
If you wish to discuss it further, please don't hesitate to email us at reviews@scottsvisas.co.uk.
Thank you,
Scott's TM

Rated 5 out of 5 stars

Very good service and Minder was a…

Very good service and Minder was a great help.

December 16, 2020
Unprompted review
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Reply from Scott's Visas

Dear Rory, thank you for taking the time to review your experience at Scott's Visas. We look forward to welcoming you back very soon!

Rated 5 out of 5 stars

Minder was super easy to work with and…

Minder was super easy to work with and got me the visa in the time promised. Cannot thank him enough for making this process simple.

December 16, 2020
Unprompted review
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Reply from Scott's Visas

Dear Ananth! Thank you very much for your 5-star review! We are really glad that your experience with Minder has been at the level of your expectations! We sincerely look forward to hearing from you again.

Rated 5 out of 5 stars

My Thai long stay visa.

I shall keep this brief, but to the point. Robert helped me obtain my Thai visa during what was, and still is , i think the hardest time for a Brit to enter Thailand.
So much red tape...i could not face it myself, but Robert came to my rescue and made this not only possible, but easy for me. I consider he went over the call of duty to sort this visa out for me so i shall be eternally grateful.

December 16, 2020
Unprompted review
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Reply from Scott's Visas

Dear Kevin! Thank you for taking the time to leave us such a fantastic rating! We are truly happy to hear about your positive experience with Robert; we will make sure pass on your valuable feedback to him.

Rated 5 out of 5 stars

I left Thailand March this year worked…

I left Thailand March this year worked in Nigeria for 3 months left my vessel and flew to London I could not get back to Thailand as country was closed for all even Thai people. Six months I have been in holiday inn express Slough .I tried to go to Thai Embassy to get home but turned away. Then the country started to open up for us with retire visas but I did not know how to get the mass of paper I needed. Then I was lucky to find Scott,s visa and got in touch with Monika in there office. This lady has saved my life she has done every thing possible for me police report finance visa insurance booking hotel Thailand for 14 day lockdown flight the lot she working even on Sundays for me then the final certifficate for entry was rejected lost flight every as I had wrong insurance my god no family no friends what was I going to do but again Monika helped me re done insurance in Thailand for me hotel rebooked flights and got me that certifficate of entry she got me covid tested today and all ok I fly home to family after ,9 months on Friday I cannot fault Scott's visa and Monika anyone needs help with visas for anywhere on the planet contact Scott's visa they are great and the cost of there work is very little for what they do. Well Monika Scott's visa thank you so much. A good caring company great.
Chris strawbridge
Off shore sub sea construction officer.

December 15, 2020
Unprompted review
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Reply from Scott's Visas

What a fantastic review! Thank you Chris! We will make sure to pass on your feedback to Monika. If there is anything else we can do for you or any other visa you may need help with - please let us know. Thank you for taking the time to rate us. We really appreciate it!

Rated 5 out of 5 stars

The service i received was brilliant

The service i received was brilliant. Very attentive,big thank you to Robert and will use scottsvisas again because they made my experience easy.

December 15, 2020
Unprompted review
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Reply from Scott's Visas

Thank you for the review Lee! We are glad to know that you have had such a great experience with our team! We will make sure to pass on your feedback to Robert. We sincerely look forward to hearing from you again soon.

Rated 5 out of 5 stars

The most incredible service

I got a new job as a Travel Coordinator with very little experience, once of the first things I had to do was apply for the team to all have new Russian and Saudi visas and I could not of done it without the help with Minder and his team. I had endless questions and every single time I got an instant reply, I always felt as though I was in the bestest hands. Over the course of the two years they have helped me achieve what I honestly thought wouldn't be possible. Not only are they professional but they really care. There is no other company I would go to then Scotts Visas.

December 10, 2020
Unprompted review
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Reply from Scott's Visas

Thank you for taking the time to share your feedback with us Ellie! We are so happy to know that our team keeps delivering above and beyond your expectations! We will make sure to pass on your feedback to Minder and his team!

Rated 5 out of 5 stars

The service is great

The service is great. Above and beyond the normal expectations. The dedicated representative is always willing to assist with any additional little requirements.
Highly recommended

December 10, 2020
Unprompted review
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Reply from Scott's Visas

Thank you Malcolm! We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to always do our absolute best. We truly appreciate your kind words and look forward to seeing you next time.

Rated 5 out of 5 stars

Wonderful

The​ service​ i​ received​ was​ wonderful so​ quick​ and​ the​ member​ of​ staff​ so​ helpful.​

December 9, 2020
Unprompted review
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Reply from Scott's Visas

Thank you very much Mr Parke! We are glad to know that you have had such a great experience with our team! We sincerely look forward to hearing from you again soon.

Rated 5 out of 5 stars

When you need your hand held ….

I do not normally need my hand held; I usually prefer to make travel arrangements myself as I have done for thirty years. I was trying – and failing – to obtain my retirement visa for Thailand and found myself attempting to machete my way through the online application process. I had endless questions and could not find the answers. I consulted various – and contradictory – ‘information’ sites, and grew increasingly anxious that, at any point, I would miss something or misinterpret something, and all it would take was one land-mine, one wrong document, one wrong statement, and the whole procedure would collapse. Long-term visa applications can be laborious at the best of times – but, at the moment, it’s the worst of times because COVID has made the entire world uncertain. I admitted defeat and in a fit of desperation retreated to Google where I found Scott’s Visas. Superbly professional from start to finish, Marc answered those endless questions, clarified contradictions from other sources, itemised precisely what documentation I had to submit, reviewed my documents before submission, gave me accurate time-lines, communicated with me regularly and promptly, and offered clear advice at each stage of the application. I now have the visa and the certificate of entry, and am looking forward to my retirement. Thanks, Marc: you did this, and your company thoroughly deserves its five-star rating.

December 4, 2020
Unprompted review
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Reply from Scott's Visas

Thank you for taking the time to review your experience with our team Alan! It is always a pleasure to read how our agents always make sure that every customer has the most stress-free experience possible! Hope you will enjoy your trip to Thailand. And we sincerely look forward to seeing you again soon!

Rated 5 out of 5 stars

Once again and easy Visa application process

Great service from start of the application right through to getting the visa into my hands. Waseem Aslam was excellent throughout the process and delivered on time and on budget. I would definitely use his service and the company again. Thank you and look forward to doing business with you in the future.

November 27, 2020
Unprompted review
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Reply from Scott's Visas

Thank you so much for the high star rating Wayne! If there is anything that you may need help with, please let us know - we will be very happy to assist you again. We really appreciate your kind words and look forward to hearing from you again.

Rated 5 out of 5 stars

Professional, Affordable, Excellent!

This was my first experience of using an agency. I needed an ED Visa for my son for Thailand. My son’s situation was complicated. Robert was very professional, supportive, and knowledgeable throughout the entire process. He responded to emails promptly, in-office hours and out of office hours, and nothing was too much trouble for him. Robert made a very difficult process so much easier. My son now has his ED Visa, Certificate of Entry, and will soon resume his education in Thailand. Robert made a young boy’s dream come true. Well done, Robert! A great service. I would recommend Robert to any person needing a visa. In my experience, I found the company Scott’s Visas to be affordable, professional, and they make a complicated visa process so much easier. Thank You!

November 27, 2020
Unprompted review
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Reply from Scott's Visas

What a wonderful review! Thank you Andrew! We will make sure to pass on your feedback to Robert. If there is anything else we can do for you or any other visa you may need help with, please let us know. Thank you for taking the time to rate us. We really appreciate it!

Rated 5 out of 5 stars

Need a CoE for Thailand, then I strongly recommend Scotts Visa!

I've never used an agency before - my with requirement for a Business Visa to Thailand during these times, and the need for a Certificate of Entry I felt I needed someone to help.

I chose Scott's Visa after google search. Aside from the rather informal name, giving me some room for pause, which I came to like, the price stood out as incredibly fair for what I knew would be an arduous process.

My application was handled by a Robert Lourens, and incredibly polite and formal correspondent.

All along the way Robert, was prompt and responsive in all my emails. Every detail was highlighted were necessary and I never felt 'lost' along the way

Time was never lost and everythign was done as fast as humanly possible (which was essential for me, and also with the RTE only doing postal applications during lockdown, delays would have been easy to bring in). Once I had all my paperwork for the CoE application, and sent to Robert, he replied 20 mins letter with the confirmation from the RTE. Outstanding.

My first ever Trustpilot review, but I feel this is a sort of 'tip' for the service I got. With such an agreeable fee I feel Scotts Visa deserve a clear thank you and recommendation as an extra reward!

November 23, 2020
Unprompted review
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Reply from Scott's Visas

Thank you very much for your kind words Sky! We are absolutely delighted to read how our team delivered above and beyond your expectations. We will make sure to pass on your feedback to Robert!

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