I have a lovely 2 seater recliner and a chair from this company. I was treated with respect and was not forced into buying anything. The saleswoman was great. She took me everything I needed to kno... See more
Location
Switch locationUnit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP Paisley, Renfrewshire,, GB
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See what reviewers are saying
I was disappointed at the length of time I was having to wait for my sofa but it is here now and it's lovely. Also, was not told that Poltronesofa employees don't deliver, that it was an 'outside'... See more
Company replied
Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man... See more
Company replied
Staff welcoming, friendly and professional, all with a great knowledge of the products. Having visited the store on several occasions, I dealt with 2 staff members , David and Sunni, who were both... See more
Company details
About poltronesofà - Abbotsinch
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP, Paisley, Renfrewshire,, United Kingdom
- 0191 731 3300
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David attended to every detail
David attended to every detail. He was polite and answered every question professionally. There was no hard sale either. He couldn't have been more helpful
Staff are helpful and knowledgeable
We were greeted by staff as soon as we came in. David left us to walk around and test the chairs. He seemed to understand when we were ready for conversation.
Staff in the store very polite and…
Staff in the store very polite and friendly.
Delivery was perfect. Messsages keeping track of the delivery. My settee arrived exactly on time and it took 10 minutes to set up. No problems from viewing to delivery. Well done. Excellent.
Sales assistant Stephen from the…
Sales assistant Stephen from the Abbotsinch Paisley Branch was extremely helpful and explained all the information needed on the sofa, I also ordered a 2 seater matching sofa whilst in store.
Great store
Staff welcoming, friendly and professional, all with a great knowledge of the products.
Having visited the store on several occasions, I dealt with 2 staff members , David and Sunni, who were both great. Visited June and July
There is also a great selection of well-made and very comfortable sofas.
Would highly recommend this store.
Service in shop was very good staff…
Service in shop was very good staff knowledgable
Delivery excellent kept us informed when delivery would be and on time
Great customer service
Great customer service , Stuart was very knowledgeable and helpful .
Salesman very helpful and knowledgeable…
Salesman very helpful and knowledgeable about our purchase
Couldn’t have asked for better service…
Couldn’t have asked for better service from purchasing to delivery. Would recommend 100%
Pete in Paisley store was very helpful
Pete in Paisley store was very helpful. My current suite is from same store and still look’s like new. Great choice and so many materials to choose from.Ordered new suite on 12th July. Once again big thanks to Pete.
We were served by a lovely lady called…
We were served by a lovely lady called Alison who was very helpful chatty and cheerful she showed us the materials and colours then showed us our order on her ipad to make sure we were getting what we asked for very helpful. She then brought a gentleman named Steve over to double check order who was also helpful
Quality products
Quality products. Excellent customer service nothing too much trouble. Absolutely love my new couch
Peter's assistance.
Peter, who met me on arrival at the store, greeted me and helped with patience as I tried many seats and sofas. On returning with my Daughter a few days later, Peter again was helpful in ordering and paying for the items I wanted. A good and friendly service all round.
Would recommend
Had a great experience from start to finish. Everything explained very clearly by Alison and no hard sales pitch. Communication regarding the delivery was excellent. The friendly delivery drivers arrived on time and assembled my sofa and placed it where I wanted it. Over all a great product and a reasonable price.
May use AI-assist with repliesRead more
My honest opinion
I was disappointed at the length of time I was having to wait for my sofa but it is here now and it's lovely.
Also, was not told that Poltronesofa employees don't deliver, that it was an 'outside' delivery firm and that it was an ' all day's delivery. I was told 2 hour window However, luckily the guys were polite and efficient and Poltronesofa should credit them for making the company look good.
Quality of my sofa is good but not sure I'd want to wait nearly 3.5 months in future for another one.

Reply from poltronesofà - Abbotsinch
Today i visited poltrone sofa and…
Today i visited poltrone sofa and spoken with a friendly woman named Shirley. She was more than happy to help and made everything clear about the process. A very pleasant and easy experience.
Exceptional service and range of styles
I went in a few weeks ago to help my sister choose a new sofa and end ended up going back today to get myself one. My husband and I are extremely pleased with the quality and price of our new reclining sofa. The prices as well as range of fabrics and colours available where unmatched by any other furniture / sofa store we visited. The store itself is clean, tidy and well laid out. The staff were friendly and greeted on arrival and didn't make us feel pressured at all. Alison made herself available for any questions we had and when buying, she took us through the delivery and finance options which we found easy and straight forward. I will be highly recommending the store to everyone.
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