poltronesofà - Aberdeen Reviews 

1,931
TrustScore 4.5 out of 5

4.6

Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire,, GB


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Rated 5 out of 5 stars

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various s... See more

Rated 5 out of 5 stars

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and ins... See more

Rated 5 out of 5 stars

Blake, the retail assistant was very pleasant and helpful, and did not push hard for a sale. The chair was ready within the given time, and it was delivered on the day stated. The delivery men were pl... See more

Rated 4 out of 5 stars

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the co... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Aberdeen

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 4B Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire,, United Kingdom

  • 01224 322652

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,931)

15,536 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Michael

Excellent service from Michael, his knowledge of products was immense and his patience was admirable .
Very relaxed shopping experience and at no time felt pressurised into making any decisions. Would definitely recommend visiting this store.

July 14, 2026
Rated 5 out of 5 stars

Overall, a good experience with Poltron.

Blake, the retail assistant was very pleasant and helpful, and did not push hard for a sale. The chair was ready within the given time, and it was delivered on the day stated. The delivery men were pleasant, and unwrapped and set the chair in position.

July 17, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful and worked without any hassle and so quickly too. The sofas look fantastic and are a great talking point for the future visits.

July 17, 2026
Rated 5 out of 5 stars

Great experience from start to finish.

We when entered the showroom we where left to become aware of our environment before being approached. Gave us a chance to view surroundings and take in the lovely scent on entering as well. Blake approached us in a polite manner and then gave us space to view your products staying over in the background and if required gave us information ℹ️ n the product. Blake was very knowledgeable and a lovely person to deal with. He is a credit to your company. We took 24 hrs to make our decision and returned next day. Blake was not on duty but a lovely female member took our order. She was lovely and polite. It has been a pleasure to purchase our suite from you. First time I ve gone into a furniture shop and not pounced on the minute I'm in the door. Also no pushiness from staff. Finally a furniture store that has got it right and beautiful quality furniture. DFS could learn a lot from you. Thank you

July 17, 2026
Rated 5 out of 5 stars

Sales person was very informative re…

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.

July 10, 2026
Rated 5 out of 5 stars

Staff greeted us but allowed us to…

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.

July 7, 2026
Rated 4 out of 5 stars

Lovely sofa but wrongly configured on delivery

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

July 8, 2026
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Reply from poltronesofà - Aberdeen

Good Afternoon Mrs Davies,

Thank you very much for speaking with me today, we really appreciate your feedback.

I am glad to hear that the store are in the process of having this resolved for you.
If you require any further help then please do not hesitate to contact us on 0191 7313300.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

I had a great experience buying a sofa…

I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Quality, stylish sofa bed

Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.

Helpful and efficient delivery.

July 4, 2026
Rated 5 out of 5 stars

Lisa the sales assistant was great…

Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Michael

Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X

July 5, 2026
Unprompted review

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