Delivery earlier than expectation set by sales person and early delivery on the day rather than late afternoon. Staff in the day were very polite, and careful.

from the time we walked in the store down to delivery your staff were friendly and informative. and would highly recommend.

The lady who served us was a most brilliant person who was extremely helpful and most obliging. An asset to your company. Your products are exceptional in design and quality. A good all round experience,

Company kept us in touch about delivery very professional Chris and mark fitted the furniture took away all the packing’s very pleased with all that they had done could not have faulted with anything that they had done

Staff in the shop were very helpful and patient.

Great delivery guys, very helpful, nothing was too much trouble, good experience all round, very pleased, thank you very much, love my new sofa.

Staff helpful and informative very good service however disappointed we have to wait till September for delivery 🚚😁

The communication was excellent, they let me know the day before and phoned me to say they were 40 minutes away. They managed to get the sofas into the lounge with care and professionalism. They set the sofas up where we need them, sorted out the plugs for the raised leg mechanism. They were polite and courteous. I offered them a drink but they said no because the company track where they are and they cannot stay too long at any of the houses. That is a shame given how hot the day was when they delivered

From payment (Feb) to getting the chair (June) was too long but pleased with it now it’s here.

Guy that delivered the sofa were amazing but the quality of the sofa is a absolute let down not happy at all after what we paid and as usual once scs have delivered you can't contact them to tell them about the faults,have been trying all day

We were left to have a good look round no one pushed us it was great when we were ready to order the guy was so polite and helpful couldn’t ask for more

Zelda was great, very knowledgeable, helped us think about what we really wanted and was not pushy at all. Great 5 star service

I don't like to be approached straight away and this didn't happen in SCS colchester. I felt when I needed any help they were there to help. This made my visit enjoyable

The staff in the shop were knowledgeable, friendly & efficient. They explained the many fabric options & sizes.
Payment & ordering was easy.
Near to delivery day They sent us clear instructions by text & email.
On delivery day we were contacted regularly & the delivery was slightly early. The delivery guys were friendly, polite & respectful of our property.
We are very pleased with our supportive, comfortable & nice looking sofa & chair.

All staff very welcoming, very knowledgeable on product advice. It felt like we had known the staff for years. Thanks to you all. Great company.

The 2 guys that delivered our sofa were very professional & very caring how they bought the sofa in & checked it over before leaving, very happy.

The staff member was very helpful and knowledgeable about the sofa and didn’t try to push the sale and as it was a very hot day we were offered bottles of water.

We purchased 1 sofa earlier this year.
Which was made is Scotland. We also had 2, 2 setter recliners which came from Italy these were a lot longer deliver time.
The delivery men on both occasions were amazing! Extremely polite friendly, very presentable kept us up to date on the day about the time they would be with us. We could also track on our phone where they were. Highly recommend Poltronesofa at SCS the staff there are incredible so knowledgeable, friendly.

The aroma in the store is like a spa! So nice. We do feel awkward being approached in furniture stores, but the lady was nice enough. I do feel it would be beneficial to include sizes next to the sofas instead of having to physically measure them. We were made to feel welcome and helped with our purchase. Zelda was our member of staff who was very knowledgable and helpful.

Good Quality stuff ,great service, great prices, hope to shop there again soon.