All the steps in choosing a sofa for our needs at the local store then keeping in touch with timetable for delivery and the v effective communication around the delivery date plus setting up the sofa... See more
Location
Switch locationGreat Western Road Retail Park, Allerdyce Road, G15 6RX Glasgow, Lanarkshire,, GB
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See what reviewers are saying
A delightful visit. Graciously met by Steve on arrival and introduced to some of the chairs on display. No hard sell here just plain old fashioned discussion and information. Just the way it should be... See more
From picking my sofa to delivery excellent experience great advice in store in drumchapel retail.park very experienced at there job and delivery men Douglas and David 5 stars great job LOVE my new sof... See more
Everything went according to plan. Post ordering we were well aware there would be two or three month lead time. We received notification re delivery a week and half prior to delivery date an... See more
Company details
About poltronesofà - Glasgow
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Great Western Road Retail Park, Allerdyce Road, G15 6RX, Glasgow, Lanarkshire,, United Kingdom
- 0141 949 4710
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Great service from initial shop consultation to delivery
Very happy with service. Great service received in the Drumchapel shop when ordering sofa and very friendly, helpfull and polite delivery drivers
Very happy with overall experience A+++
Great delivery and very helpful and…
Great delivery and very helpful and polite delivery men. Put my sofa exactly where I wanted it
Great sales poor delivery communication
We were looking for something different, the salesman understood our needs and made excellent choices hence our purchase. We paid £119 for delivery, on agreed date we took the day off work and NO SHOW no text no phone call. I made 3 phone calls 2 no return call, at 4:40 the 3rd call finally got a call back to say no reply from warehouse all day, next day at 7:40am suite delivery so great sales, poor delivery communication, warehouse fault no explanation and no offer of partial refund and I lost an annual leave date
Robin had arrived early and phoned me…
Robin had arrived early and phoned me to let me know that he was there, and as I wasn't staying in the house at the moment told him I'll be round as quick as possible.
They were so polite and had a good sense of humour.
Great customer experience
Great customer experience. Talked us through all options and discussed pros and cons.
No fuss experience
Shirley was super attentive, knowledgable and courteous. Gave me plenty of time to peruse and the transaction was pretty quick!
Excellent service
Excellent service. Delivery team were friendly, courteous and very careful.
Shirley was amazing
Shirley was amazing, very friendly, I bought a sofa today which I wasn’t planning too. Great service highly recommend
The staff at this store made choosing a sofa really easy
The staff at this store were really considerate when helping me decide what I was looking for when faced with dozens of different suites. I was given all the time to go round and sit on almost every chair and sofa. Then to discuss the practicalities of what would suit my needs best.
When the suite was due to be delivered, they kept me fully updated on the schedule and I found the wee map showing where the delivery was on route to be just the thing. The two men who set up the suite were very helpful and careful too. All in all a great experience.
Excellent service
I was kept very well informed of the time and date of delivery.
I received a phone call an hour before to say that they were on their way.
The drivers were friendly and helpful
Delivery
Delivery very smooth and drivers were courteous, helpful and efficient.
Excellent service from start to finish
The salesman was extremely helpful and the delivery was flawless and very polite and friendly
Stephen Gardiner gave aid great service…
Stephen Gardiner gave aid great service when choosing a sofa with my mother in law
Chris was great very helpful
May use AI-assist with repliesRead more
Scs has been a night mare from start to…
Scs has been a night mare from start to finish. Damaging real wood flooring. Damaging wall and breaking skirting board causing plaster to come off wall. Wallpaper also torn. Wrong colour delivered 1st time. Multiple delivery days taken off work.
LIV-1098-213

Reply from poltronesofà - Glasgow
Graeham was really helpful and managed…
Graeham was really helpful and managed to get us a great deal, everything was explained clearly and the deal was done!
The delivery team kept me informed of…
The delivery team kept me informed of the progress of my delivery. Very pleasant team.And they respected my property by using the blankets to cover my newly fitted carpet. It would have been better if they had shoe covers .Which i would suggest for the company to look into.
I have received my sofa last week i…
I have received my sofa last week i have no space to keep the single unit it's still in its package scs are not will to take it back I was going to recover to family and friends not any more not happy with the service can even put customers first

Reply from poltronesofà - Glasgow
Went in left with not only a great deal…
Went in left with not only a great deal but lasting memories of such a great experience
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