Notifications of arrival of sofa were regular and accurate. Friendly delivery drivers who worked quickly and efficiently to unpack, put together the sofa and clear away the packaging.

Good quality product. Kept informed of delivery time. Friendly, helpful delivery staff.

Had a complaint about sofa. So sent pics due to seating starting to sag after 3 months. Its sagged down 3''. Could be springs?. Paid a lot for this plus insurance on top and to cut story short, they cannot do anything. All they want is your money at the end of the day and that's it. Couldn't care less about you. So think twice about this Company before buying. This unfortunatly will be taken to the tip soon.

I really like how you are left to browse and not bothered by sales people. The sales assistants are knowledgeable and helpful. The sales rooms are calm and smell nice. I knocked off a star because the focus had been on monthly payments and I hadn't realised how expensive the sofa actually was. I would have preferred this to have been more up front.

Superb service from the time I walked into the store until I left

The shop staff were very informative and helpful. The delivery men were great and on time. My only problem was the length of time it took from buying to delivery.

If you’re looking for a new sofa, these guys were absolutely amazing!! No pressure and so helpful with choosing my new sofa, Dave was excellent

From start to finish service was brilliant, delivery was a month sooner than expected, lovely delivery guys , very tidy with packaging, we just had to be up to get a call from them as call came through at 6.20am delivered at 7.20am set up and gone by 7.45 am , well someone had to be first delivery , but very happy

The sales lady was very polite and explained mostly everything about the sofa and what the features are on the sofa and the different fabric colours that you can have on the sofa.

Beautiful settee. Long wait. But worth the 12 weeks. Delivery men very nice and on time

From ordering to delivery every thing was straight forward delivery guys were polite and courteous

The staff were friendly, knowledgeable, relaxed and not pushy. Haven't received the chair yet, so can't comment on that, but very pleased withthe in-store experience.

Good experience and I was kept i formed of the delivery procedure. Very efficient delivery and setup of the settee. Not so happy with approx. 6 yards of wire laid out on the floor behind the settee which meant I could not walk behind the settee and I was warned not to fold up the wires as it could interfere with the operating mechanism. At the last minute I was told I could get a remote control instead of wires.

I arrived knowing exactly what I wanted.
The staff were very polite and helpful. I was shown a good alternative footstool for storage, which I added to my order. It was a very enjoyable experience.

Excellent communication from company day before delivery and from driver/s while on their route.

Excellent service. Items arrived a month ahead of original expected delivery and put together by delivery men who arrived early. The whole process was excellent from start to finish, from purchasing to delivery. Definitely 5 stars would highly recommend.

On Sunday we visited lincoln store and we were met by very friendly Brian, he explained what we needed to know and then left us alone to decide. Glad to say we picked out a lovely suite, Brian then came along and went over all we needed to know, perfect from beginning to end. Brian is a very professional and pleasant member of staff. Thank you.

Pleasant, helpfull staff and I found just what I was looking for

Sales lady was very pleasant and helpful.
We were kept up to date about the delivery and the driver rang to let us know the exact time. The delivery men were polite and assembled the settee and chair. They took away all the rubbish. Can certainly recommend SCS

Kind, courteous and informed staff. Attractive store layout. Welcome coffee.