Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the d... See more
Location
Switch locationSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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See what reviewers are saying
Robert & Stevie were both very friendly, gave us plenty of time to browse without feeling overwhelmed. Took time to offer suggestions of alternatives as we described our requirements. No hard sell... See more
I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular s... See more
Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get... See more
Company details
About poltronesofà - North Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
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Got a message early morning to say what…
Got a message early morning to say what time they were coming,turned up on time got the job done in less than 20 minutes were happy to move the furniture around till I was satisfied it was in the right place. Very pleased with my new furniture.
Reece was really helpful and…
Reece was really helpful and knowledgeable. The product seems amazing quality and fantastic value. Will update review upon delivery of the sofa
The guy just let us browse
The guy just let us browse and didn't interfere till we were ready. That's a big plus in my eyes. Things I wanted to change about the sofas, he assured me that it could be done. He very courteous and very helpful
Very early Saturday delivery
Very early Saturday delivery , all done and sorted by 7am 2 good delivery drivers
Thank you again !
On time great quality 👌 and the staff…
On time great quality 👌 and the staff were really helpful 10 /10
Items were delivered on time and…
Items were delivered on time and quickly installed by a very friendly team. Wouldn't hesitate to recommend
Good service
Simple process. Staff explained the process we selected goods and they attived as agreed.
Professional friendly staff very…
Professional friendly staff very helpful and knowledgable
From choosing the sofa to delivery was…
From choosing the sofa to delivery was so easy received emails + texts about times & the delivery guys were absolutely fantastic really pleased 👍🏻
May use AI-assist with repliesRead more
Every thing ok.
Every thing ok, the only thing the transport was sharp in the morning 7,20am

Reply from poltronesofà - North Shields
Satisfied with salesman left alone to…
Satisfied with salesman left alone to look and there when requested

Reply from poltronesofà - North Shields
Steve was very helpful helped us make…
Steve was very helpful helped us make our decision and explained everything very well he is an asset to your company
The store was bright spacious and…
The store was bright spacious and welcoming. Lisa understood immediately what was important to us and was able to answer our questions, show us various settees and then complete the sale.
Only disappointment the length of time before delivery.
Good all round experience
Pleasant experience during the purchasing of our 3 piece suite.
Good communication prior to delivery.
Further communication day before and on the morning of delivery was also very good.
Delivery team were polite and effective in their work.
Sofa and Chair order and delivery
Excellent experience from start to finish, person we ordered through capnt remember his name, was very knowledgeable and assisted us to order what was required for my brother.
The two Ronnie's who delivered were excellent, they arrived on time, they set everything up no bother while respecting my brothers home and cleared everything up after them. Two lovely lads. My brother loves his sofa and chair
Lisa made the buying process very easy
Lisa made the buying process very easy, as we hadn’t gone to buy, just view what was available.
New Experience …
After initial greeting by staff member they allowed me to walk around the store without following me and bothering me so I could check out the different suites in my own time.
When I was ready I approached a staff
Member and they were very helpful.

Reply from poltronesofà - North Shields
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