Was made to feel very welcomed and it was the young lads first week and he done brilliant was treated very well would highly recommend

Saw the advert on TV called in on the off chance as we were passing the shop. Our corner unit in our conservatory could do with replacing. (Norwich store) Dan (sales) & the store manager were absolutely excellent. Bought a new corner unit after checking measurements to fit in place of our older one. Just waiting for delivery.5🌟

Excellent staff not at all pushy great knowledge on the sofas we picked very nice colleagues and free delivery was a bonus when other companies charging over £100 would recommend to all my family and friends Excellent com

Had a very warm welcome from Dan, the sales assistant. Had only starting working there a week prior but seemed fairly knowledgeable. Only asked for help once.
The sofa I liked in store was priced incorrectly (£100 less than it should have been) this was honoured at the till. I paid nearly £2000 in cash and wasn’t made to feel bad or outdated. Staff were very friendly and helpful, esp when I got measurements wrong and had to make adjustments.

Excellent service as soon as I walk in the door the lady was very helpful and I found exactly what I wanted with her help .Had plenty of swatches to pick from for the colour of the sofa bed I needed which was great. Looking forward to receiving my item .

Met the most helpful guy in your norwich store called Kiran went in just browsing he made me feel so at ease under no pressure very knowledgeable nothing to much for him ended up buying 2 sofas he is a credit to your company i have since taken my mum in to buy a chair again he served us an absolute joy each time i shop in your store he will be the one to serve me a credit to your company thank you Kieran

Staff were excellent 👌 and very polite, wife changed the item 3 times ,drove me nuts ,but staff were brilliant

Great customer care and very efficient service. Staff were very efficient and very helpful.

Showroom set out brilliantly.
A lot of beautiful sofas to choose from.
Staff very welcoming & helpful.
I found the exact sofa i had reviewed & got it in the material & colour i hoped for.
Very happy & cannot wait to see it in my lounge.

We were.welcomed when we came into store and then left to wander around . When we had found a sofa we liked Ellen, the sales assistant, was more than helpful, finding a number of swatches for us to look at and didn't make us feel rushed into making a decision.

Choice of lovely seating all different colours ably assisted by Daniel. Delighted with our purchase, thank you.

Excellent. We took our time over several days to decide between two shops. No pressure and very patient with us choosing colours etc.
we haven’t had our chairs yet but so far so good.

Very good service through out.
Sprowston retail centre. Bought double recliner sofa. Hopefully it continues and we have a positive delivery.

I was most impressed from first stepping into the store. The staff were all welcoming, friendly, knowledgeable yet still professional. I would like to give a special mention and thanks to Kieran for his excellent service.

We were dealt with very professionally. The colleague we dealt with was new to the company and was very attentive. The only thing I would mention is that when ordering the Sofa, he failed to mention that the fabric we had chosen was £100 more than what was advertised. We were told that we had a choice of over 100 fabrics and leathers but not that it would cost more. However we give the benefit of the doubt for being new. Overall very happy and looking forward to our new Sofa.

advance warning of delivery time. came in put it together and showed us how to turn into a bed. Both very pleasant

Prompt delivery care of surrounding when bringing in goods friendly guys

I was promised a delivery within 12 weeks of purchase and the item didn't arrive until week 17. On top of it, the charger is not the right one for my chair and the delivery team admitted to this happening a lot recently. When contested about these issues ScS seems to blame it on external factors and their own outsourcing services. Tracking system lacks transparency. I have been offered a minor compensation and a replacement for my cable, but it has been 3 months already and I still cannot fully enjoy my purchase. Given the amount of companies out there offering the same I would avoid ScS.

Excellent service. Delivered on time, quickly and efficiently by friendly and helpful delivery men.

The delivery was excellent, the delivery guys were very polite and the product in excellent condition.