poltronesofà - Rotherham Reviews 

1,335
TrustScore 4.5 out of 5

4.6

Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG Rotherham, Yorkshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are really pleased with our new sofas. Much better than we thought they would be.We love the fabric and the colour choices we made. Delivery on time and kept updated with the time of delivery. All... See more

Rated 4 out of 5 stars

Great service from all concerned the only thing that didn’t get them 5 stars was one of the sofa units was not joined correctly in the centre one of the joints had been missed

Company replied

Rated 5 out of 5 stars

Went into Rotherham store near Park gate, and was amazed at the showroom with plenty suites to pick from, as we would not have shopped in SCS for anything as they didn't have a good reputation in furn... See more

Rated 5 out of 5 stars

We entered the Rotherham store with a bit of hesitation as we hate being quizzed and pestered, but to our delight pritta was on the door with a warm smile not too pushy and explained clearly all about... See more


Company details

  1. Furniture Store

About poltronesofà - Rotherham

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG, Rotherham, Yorkshire,, United Kingdom

  • 01709 781010

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,335)

17,332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally fantastic service

From start to finish I have been really impressed with SCS and Marc and Danny who delivered our furniture and installed it were absolutely amazing. Would highly recommend them.

July 15, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

SCS sofas they have been brilliant from…

SCS sofas they have been brilliant from start to finish and the delivery drivers were brilliant

July 15, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

QUALITY SERVICE

The manager and staff of the Rotherham Parkgate store were most helpful and informative and did not use aggressive selling, unlike some other shops.
We hope that the sofas (when they arrive) are of a similar high standard.

July 6, 2024
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Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Sofa delivery

We found the men who delivered our furniture both polite and helpful. They arrived within the time period allotted to us and worked quickly and efficiently...

July 12, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

The sales rep,rob..was helpful polite…

The sales rep,rob..was helpful polite and couldn't do enough for us.great job.👍👍👍

July 3, 2024
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Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

We had a very pleasant visit with no…

We had a very pleasant visit with no high-pressure sales tactics or staff pouncing on us as soon as we entered. The sales area was very clean and well-presented, as were the staff. We were allowed to browse freely, and when we needed assistance, we informed Ellie, one of the salespeople, that we were considering other options. Ellie was very professional and simply said, "If you change your mind, please call back." After visiting all the other furniture shops in the retail park, we returned to ScS due to Ellie's professionalism and purchased two suites. This review is solely based on our experience with the sales staff and the showroom, as we haven't received our furniture yet. Ellie, we hope that you had a great holiday with the girls?

July 2, 2024
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Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Sofas look great and our delivery team…

Sofas look great and our delivery team were brilliant all sorted no help needed and rook rubbish away. We ordered the sofas online so didn't have much to do with the sales team but the delivery guys were 5 stars

July 9, 2024
Unprompted review
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Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

Overall good experience.

Did take a little longer than the original estimated date of delivery but once it came, it was brought in and unpacked in about 15 mins, they put dust sheets down to protect my new carpet and left zero mess behind, can't fault them.

July 8, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Staff are very friendly and helpful and…

Staff are very friendly and helpful and will answer any question and help get the right sofa for the size you'll need thank you scs

June 29, 2024
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Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional

July 3, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Excellent Customer Service

Had a good experience in store - staff were helpful and understanding. Delivery team were excellent - got in touch via phone to give an estimated delivery time and arrived within that time - Matt & Dave checked where the sofa was going to be put and which was the best access and delivered it with respect to my property and the sofa - they were polite and really nice.

July 3, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 1 out of 5 stars

No good choice

No good choice

June 24, 2024
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Reply from poltronesofà - Rotherham

Good Afternoon Mrs Ramadhan, 


I hope you are well and thank you for your review. 


I am very sorry you feel this way.


If you require any help please feel free to reach out on 0191 731 3300 or email socialmedia@scs.co.uk and we will be happy to help. 
Kind Regards
Tegan
Customer Experience | ScS

Rated 5 out of 5 stars

Excellent all round

My delivery was done professionally and in a friendly caring manner. Excellent from purchase to delivery by yourselves.

July 1, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

From ordering to delivery excellent.

Easy to order, great communication.
Quality, brilliant.
Delivery by Glyn and Scott was above and beyond. Furniture placed exactly as I asked, carried out with cheery smiles, nothing was too much trouble. Thank you young men for such a brilliant service.

July 1, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Perfect

Perfect, delivery crew are a credit to you.
Exelent customer service.

June 28, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Professional

Great experience

June 16, 2024
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Good quality

Good quality. Excellent delivery service, Mark and Ryan were the best. Took care and friendly, was so quick while ensuring no damage. Thanks!

June 21, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Daz and Scott were very professional…

Daz and Scott were very professional nothing was too much trouble for them very polite great service highly recommended

June 17, 2024
Unprompted review
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Brilliant young lady what helped me and…

Brilliant young lady what helped me and my mum I've got a very nice settee coming and very well mannered and Brilliant service

June 9, 2024
poltronesofà - Rotherham logo

Reply from poltronesofà - Rotherham

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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