Ade was the gentleman that looked after us when we were buying our sofas, he didn't pressure us, let us look round at our leasure and was there when we had questions or needed help,everything was ex... See more
Location
Switch locationUnit 1 Victoria Road, Fenton, ST4 2UZ Stoke-on-Trent, Staffordshire,, GB
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The delivery team were very good and took all the packaging away. However, there are screws missing from the armrest hinges, and some are not screwed in properly which is disappointing in a quality... See more
Company replied
Friendly greeting, able to look at products without intrusive sales pitch, but were offered advice when needed. Need to get internet sorted in building there were several problems with connections
Company replied
From the time I went into the shop on victora road hanley, I was made to feel welcome the young man that served me was very helpful. The other people who need a mention are the two men that deliverd... See more
Company details
About poltronesofà - Stoke
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 1 Victoria Road, Fenton, ST4 2UZ, Stoke-on-Trent, Staffordshire,, United Kingdom
- 01782 843920
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Was kept upto date with expected…
Was kept upto date with expected delivery time. The delivery team of Andrew and George were both very professional and friendly. Took great care in assembling the two sofa. Then took photos of them installed with my permission.
Great service polite very friendly
Comfy sofa
Great delivery the guys were brill put sofa together in no time and its comfortable
the lady Nicky was so friendly
the lady Nicky was so friendly, helpful and very patient with us, we couldn’t have asked for more. The shop was very welcoming and the brew was lovely too. Just got to wait for delivery now
Good service
Both times we went in the staff were very helpful and informative and also gave us space when we needed it
Great service
Great service. Kept us in touch of when delivery would be
Very friendly helpful gentlemen
Explained how furniture worked
Very pleased with service and furniture
Great staff at Poltrinesofa stoke
Natalie and Irina welcomed us to the store and reassured us immediately. We needed a sofa quickly as my wife is starting chemotherapy Natalie took us to sofas in the store which we could have without waiting. She was so professional and knowledgeable. We chose a perfect sofa Without doubt we will return to order more sofas and chairs Both Natalie and Irina have excellent interpersonal skills and made our visit so enjoyable we will recommend your store to family and friends as quality service is rare
The whole process was amazing and would…
The whole process was amazing and would recommend that everybody should have the same experience as we have had . From buying the furniture to the delivery driver installation it went seamlessly, couldn't of asked for anything better.
I was happy with my sofas and with the…
I was happy with my sofas and with the delivery men and with the staff in the shop
Sales person Natalie from Stoke branch…
Sales person Natalie from Stoke branch was very polite and knowledgeable made buying a new sofa pleasurable
My furniture was delivered on time the…
My furniture was delivered on time the drivers were polite and efficient
Excellent service from the delivery…
Excellent service from the delivery guys. Very polite and respectful of property and to us.
Great experience
The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were cheerful and friendly.
Love our new sofa, it’s so comfy and is very sturdy and well made.
Customer service was great
Customer service was great. And the agent was very knowledgeable in helping me to find my perfect furniture
Always have our furniture from SCS
Always have our furniture from SCS
Staff very polite and helpful. Leave you to look around and go to them if you need any information
Delivery efficient friendly service
Delivery efficient friendly service, informed & delivered in time frame
I like the no presur aproch
I like the no presur aproch, helpful after sales, perhaps you could do with an emergency disposal plan for disabeled cotomers such as myself, but in the main an enjoyable transaction The delivery staff great
Excellent contact with the company for…
Excellent contact with the company for delivery and time. The men werr very polite and caring and put my furniture in the correct ppsition and connected up and checked the recliners.
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