every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... See more
Location
Switch locationClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... See more
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... See more
Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... See more
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Company details
About poltronesofà - York
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom
- 0191 731 3300
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Excellent service from Lee
Excellent service from Lee who was very friendly and helpful, gave the right amount of information and options, but also gave us space and time to talk by ourselves and make the right decision.
10/10 service from Lee
Just bought our first sofa from Scs. Lee gave us great service. He was great help with making sure we were 100% happy. 10/10 service. And must add its the best smelling/clean shop we’ve ever been in.
Great customer service - York Clifton Moor store - Wayne
Wayne was welcoming and knowledgeable. Wayne helped by offering useful information, but without interfering, giving me chance to look round the store at my leisure. I appreciated the information Wayne provided, as this helped me narrow down the various product options. Wayne was calm, polite and happy to help with any questions, kindly explaining anything required. Wayne listened to my requirements and gave helpful information based on that, rather than making recommendations which weren’t in line with what I’d asked for (which I’ve unfortunately had elsewhere). Without being intrusive, Wayne offered to show me how the various chairs and sofas worked and what they could do, which I appreciated as there are new features since I last looked. At the end of my first visit, Wayne put together a quote and I was able to go away and think about it. I asked for a follow up call to go through the final option and Wayne was happy to arrange this with me around my work. I then went back in to store on a second visit to place the order. Wayne made sure I was happy with all arrangements and went through everything without any pressure. I had a pleasant, positive and stress free experience from start to finish. I have ordered a sofa and chair and feel confident they’re the right ones for me. I would definitely recommend.
Excellent service from beginning to end
Myself and my partner attended ScS York looking for a new sofa for our new house, the choice was extensive but was approached by Wayne, he was extreamly attentive yet not intrusive, he helped us pick out the ideal sofa and chair and the colour, in total spending about 2 hours woth us over two days. The entire process of purchasing it was explained well reducing any stress of payments, excellent customer service. Fast forward 12 weeks when it was due to be delivered, Dave and Melvyn arrived and were very helpful, both the chair and sofa were large and they were able to ensure that no accidental damage was caused, which none was due to the size. All in all a brilliant delivery. Would highly reccommend ScS York, Wayne, Dave and Mervyn. Thank you.
Superb
Superb, friendly, patient and gave good advice, especially George. Andrea lovely and chatty. Would highly recommend please visit the store .
Excellent service.
Excellent service.. would use always come back to Wayne at York
Excellent & Accommodating
Both Thomas & Michael were amazing and did a great job
Wayne at the York store was extremely…
Wayne at the York store was extremely helpful, listened to what we were looking for, and gave us advice based on that. We are really happy with our purchase, and looking forward to delivery!
Fantastic service from George at York
Fantastic service from George at York. Sorted everything out. Would definitely recommend
ScS at Clifton Moor I highly recommend
ScS at Clifton Moor I highly recommend.
Store Manager Andrea went beyond helping us.
Moving future around, answering so many questions with a smile.
Thank you Andrea and looking forward to delivery of our four swivel leather chairs.
Excellent service and Lee and Andrea…
Excellent service and Lee and Andrea (York manager ). Lee is very friendly and outstanding customer service. ScS York team is outstanding
Really good experience in York
Really good experience in store in York with Wayne. Helped us pick the right colour and fabric style. Explained everything in detail- really smooth buying experience!
New sofa
Andrea the store manager served us and was outstanding very understanding about what we required and put a lot of effort in getting us the right sofa
Cannot recommend ScS enough
Cannot recommend ScS enough, especially Andrea! Great service from start to finish! Very happy with our new sofa and can’t wait to have it delivered! Anyone looking to buy a sofa I’d definitely recommend going here!
Very friendly staff and very informative
Emmanuelle was very informative and professional. He had been shipped in from a different shop for the day. He was lovely and made us feel welcome. He was helpful and also helped us decide on our new sofa. He deserves a pay rise :)
Amazing services
I walked in, no pressure but an acknowledgement was sent my way.
I was in the York store, serverd by lee.
Very professional and answered every question I had.
After visiting several furniture stores…
After visiting several furniture stores in York, we landed at SCS, looking for an electric recliner that wasn't HUGE...
The salesman at SCS was helpful and charming without being overbearing, and suggested we try the chair we eventually bought. SCS was a very pleasant end to what had generally been a not-so-great experience..
Brilliant customer service from Wayne…
Brilliant customer service from Wayne at the York store. Friendly and knowledgeable.
Great service at York
On entering the store Wayne (York) greeted us and was helpful in pointing us in the direction of what we were after giving us the options of customising to our needs and answering all our questions.
We were very well looked after by Lee…
We were very well looked after by Lee at York branch, great service!
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