The application process is easy and worth the amount of financial aid for future educators! It has really saved me from going into more debt than I could handle and aligns with my goal to help lower i... See more
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Easy, hassle free process
It was an easy process. We are glad to have heard about you at the USC summer orientation last year. Your staff helped us navigate this scary task. Thank you !!
Student loan Help
Everyone was very helpful with getting all the loan information together. There was a lot going on and I had so many questions. I appreciated how easy you all made the process.
I have reached out multiple times with…
I have reached out multiple times with questions regarding the forgiveness part of this loan. I haven’t heard anything back from anyone. Poor communication so far. I did get a phone call one time of someone wanting to check in, but when I tried to return their call and I returned the email I never heard anything back.
The process smooth and fast
The process smooth and fast. Assistance was given on how to apply.
The ease of the process made it a great…
The ease of the process made it a great experience.
Helpful employees
When I call with a question, people are very helpful and patient. I appreciate someone answering the phone that is knowledgeable.
Nightmare experience
The company they turn the loans over to have terrible service, frequently charge late fees when they don't apply autopayments that have been set up, and have a management website that is all but inept. Mistake going with them!
Helpful, easy and kind!
The application process is easy and worth the amount of financial aid for future educators! It has really saved me from going into more debt than I could handle and aligns with my goal to help lower income students. It was also easy to pick up the phone and get someone on the line any time I have had a question. Both times I've needed something answered, I was on the phone with an expert that showed so much kindness and patience!
Always helpful
South Carolina Student Loan always made the application process easy and they worked quickly to get our loan processed. When my daughter had to go an extra semester to finish, they did not ask questions but just helped us out. I am very grateful for that.
Very knowledgeable staff
Very knowledgeable staff, who helped with documentation sent to the school and military as directed. Well done.
The representatives were great, but long wait.
The representatives were great and helpful, but I waited for 3 hrs and 49 minutes to connect to the second agent.
Awesome representative
My all of my questions were answered. The representative was very knowledgeable.
A financial institution that will gut you if it serves their interests
Applied for and received the BOLD Nursing Faculty Scholarship/loan that provides 1 year of support in exchange for 2 years of teaching. No one made clear that when I took my first semester of aid which happened to be in the summer (the start date for my program) that it counted as a FULL YEAR of financial aid since it fell into the previous academic year. So now I’m short on my final two semesters of financial aid but am still required to fulfill 2 years of teaching to pay for that one semester of aid. The funny thing is that they assigned me an “aid counselor” who only ever wanted to know if I was still enrolled (to see if they could start billing me). I have spoken to so many people about this issue - all the way up to the Dept of Education - and no one is willing to just say “you know that’s kind of unfair” instead they just default to saying that’s just how it is. No one there is actually about helping you. Make sure you read the fine print. They may act like they’re being supportive but it’s just a financial institution like any other - no one there has any desire to really help it’s all about the money. I don’t know why that surprises me in today’s America.
Easy
SC Student Loans made our loan process as easy as possible by leading us through every step, and being transparent through the entire process. A good interaction all the way through !
Competitive interest rates and great…
Competitive interest rates and great customer service
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