Scuba Reviews 164

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products and the excellent prices, often highlighting deals and competitive rates. Many consumers also appreciate the fast and free shipping, noting that items arrive promptly and as described, often exceeding expectations for delivery speed. However, some customers also noted issues with order accuracy and delivery. A few people experienced problems with incorrect items being sent, or packages being delivered to the wrong address, leading to frustration. There were also occasional mentions of unexpected additional fees upon delivery, and some reviewers felt that customer service could be more proactive in resolving these shipping and order discrepancies.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are pleased with the wide... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping times, with products... See more

Price

Users describe positive interactions with price, frequently highlighting great and competitive prices, with... See more

Order

Customers had ambiguous experiences with order. While many reviewers found the ordering process easy and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the outstanding quality... See more

Based on these reviews

Rated 4 out of 5 stars

products came ultraquick, however there were COD fees on top of the shipping, which delayed arrival as wasn't home day of arrival. so no drop off until paid. If it's customs/duty fees, charge on the... See more

Rated 5 out of 5 stars

I found some close out deals on some wetsuits, $19.99! They were $89 discounted. I wasn’t 100% sure of my size so I ordered 2 different sizes. I’ve exchanged the smaller size for a bigger size, still... See more

Rated 5 out of 5 stars

Scuba.com has great prices and a good selection of some high quality gear. Underwater, under pressure, it's important to have gear you rely on, so I'm not looking for the bargains, I'm looking for the... See more

Rated 5 out of 5 stars

Ian is absolutely wonderful and guided me to purchase the right dive computer with transmitter. I found a very special pair of fins I have wanted for over a year. Charlie also was available when I... See more


Company details

  1. Recreation Center
  2. Hobby Store

Written by the company

Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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Replied to 15% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Competitive pricing, quick shipping

Purchased my first dive computer based upon the descriptions and reviews. Scuba.com had competitive prices and quick shipping. I was able to log four dives within two and a half weeks of placing my order!

March 23, 2026
Rated 4 out of 5 stars

products came ultraquick

products came ultraquick, however there were COD fees on top of the shipping, which delayed arrival as wasn't home day of arrival. so no drop off until paid.
If it's customs/duty fees, charge on the order so once paid it's all done.

April 4, 2026
Rated 5 out of 5 stars

Scuba.com is great!

Scuba.com has an informative website that's easy to navigate. Their selection is broad with almost every item in-stock. Customer service is great for information or exchange and their policies are fair and supportive for the buyer.

April 4, 2026
Rated 5 out of 5 stars

This was an exchange

This was an exchange, the wetsuit I ordered was too big. Miguel helped me get proper sizing and totally understood my fitting issues. He was very helpful.

March 26, 2026

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