SecPoint Reviews 124

I used the online tech support and Jan quickly resolved my wireless issues while giving me updates on the latest security breach information. I would recommend this company and product!

Many companies mention it has 24/7 technical support. SecPoint take it to another dimension with their excellent timely and long hours Internet conference until all upgrades and training is performed.

This is not a simple review for SecPoint, it’s an honest opinion since I’ve been dealing with many security companies and for the first time I see a company with a an reliable security product and follow up with their clients this way to make sure all the prerequisites is accomplished for their product to work one hundred percent.

Fast and fully technically aware of the products.

Online Chat is the most valuable service for quick problem resolution.

I've used ChatSupport the other day, and it worked perfect, I got the info I needed, and am up and running again!

Had an urgent issue on Sunday at 5pm, started web support and they solved it in 15 minutes!

Great support

Help in short time , no problems now

Great support solved my problem in a short time, very professional.

Had a bug in my unit and contacted support. within 1 minute I had an engineer logon to my unit and fix the problem in 3 minutes flat!
Professional and just perfect support from a first class operation!

Just bought sec point product, struggling to install and the support was and is the best i have encountered, and i am not impressed easily...

10/10 SecPoint...

They received the invitation for remote support, came in few seconds and resolve the issue I was facing from past few days like a Jet.

Thanks to SecPoint's intelligent and responsible team for there kind support.

the guy from the support helped me out very well! couldn't do this without him!! seriously best support ever!


Regards
F.

Excellent customer support. I love it with the support I gain during installation proccess. Quick respond with delay friendly language usage with waiting. I gain alot,even as a result of not been a professional. The technician who support me during my installation was among the best technician I can easily reach for next time.

Thank you very much for your help, great job. Fast support and polit people. Now everything works fine ;)

I am extremely pleased with the service I have received especially with the online Technical support. I had a difficult time trying to update the firmware and tech support in a matter of minutes pin pointed the problem that was preventing me from updating firmware. I am now correcting the problem. Thank you very much for your help!

Fast support and polite people.

I have just started testing software and needed support. I logged in to support and chat and the Rep.Jan was awesome. Helped me out and everything worked perfectly. Jan found my issue right away and fixed for me. Showing me every thing that was going on, and how he fixed it. He was truely awesome.

Everything works as described! Will definitely order again. Thank you very much. Great prices!

We bought a Protector UTM and after the first few days we can clearly see the spam amount being reduced dramatically!!

I got the Penetrator vulnerability scanner and discovered several vulnerabilities on my servers that I was not aware of!
Clear recommendations how to fix it.

I bought the Portable Penetrator and had my wifi cracked in a few minutes after I had it running.
Everything went smooth with this company. The product was as decribed and when I called with a few questions they were very helpful. Overall good price, product and shipping was fast. I would buy from here again.