My mother bought me halo, thinking it would give me a boost as I have lost patches of my hair. Poor quality wire, no instruction on how to fit and secure or even style. You can handle the hair but... See more
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Product didn't arrive and over a month later still having issues trying to get a refund. They suggested I am lying about not receiving the item...""oh well royal mail are usually 100% reliable " they... See more
Company replied
Ordered the product on January 5th. Paid for expedited shipping. Emailed them on January 12th with no response by January 16. Called them and they have not even processed the order due to "lack of av... See more
Company replied
I don't get what all the hype is about. I got my hairpiece today and was super excited until I tried it on. First, the color doesn't match at ALL and second, and most importantly, the hair looks RIDI... See more
Company details
About Secret Extensions®
Information provided by various external sources
Secret Extensions® Double Volume™
NO GLUE, CLIPS OR DAMAGING APPLICATIONS!
The secret is the patented, invisible headband, they slip on and off quickly, blending right in with your own hair. There are so many ways to style your hair with Secret Extensions® Double Volume™.
INFINITE LOOKS WITHOUT THE COMMITMENT!
Easily mix colors to get low lights, highlights and Ombre and more depth.
NO GLUE, CLIPS OR DAMAGING APPLICATIONS!
The secret is the patented, invisible headband, they slip on and off quickly, blending right in with your own hair. There are so many ways to style your hair with Secret Extensions® Double Volume™.
INFINITE LOOKS WITHOUT THE COMMITMENT!
Easily mix colors to get low lights, highlights and Ombre and more depth.
Contact info
1.3
Bad
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excited to get them
July 28, 2017
Unprompted review
Quality was good
July 28, 2017
Unprompted review
Secret extensions allowed me to lengthen my hair without the damage!…great product
Secret extensions allow me to lengthen my hair without the damage!
July 27, 2017
Unprompted review
I have not received my order yet I just …
I have not received my order yet I just placed it! But I look forward to trying it out!!
July 24, 2017
Unprompted review
The ordering process was quite simple …
The ordering process was quite simple =.. I cant wait until I receive my extensions. It looks fantastic on the models.
July 23, 2017
Unprompted review
The photos online are not very true to …
The photos online are not very true to color, which makes choosing a color very hard.
July 20, 2017
Unprompted review
Ordering was easy but I wish there was …
Ordering was easy but I wish there was an option to click to track your order. I have no idea when to expect my order.
July 16, 2017
Unprompted review
Reply from Secret Extensions®
Good morning Melissa, if you go to the website www.secretextensions.com all the way at the bottom of the page you will see a link to Customer Service, if you click on that you will then see an option that says Click HERE to check your order status. Hope this helped
The sight was easy to use and I liked …
The sight was easy to use and I liked the tutorial of how to match your hair color
July 15, 2017
Unprompted review
I was not sent a confirmation email or …
I was not sent a confirmation email or a date as to which I would get my extensions. When trying to track my order it says there is an error. Also there is no log in or way to look my order up in the website.
July 13, 2017
Unprompted review
Reply from Secret Extensions®
Hi Sarah, sorry for the late response, I checked your order and it appears that your credit card had declined.
Life saver after hair loss
I recently experienced an episode of illness that effected my hair. Three months after a lengthy illness I lost approximately 80% of my hair, mainly in length. I had previously used Secret Extensions for added fullness now I wear them with a cloth head band and it has been a life saver in the summer heat. I have other wigs that are hot, itchy and uncomfortable but the Secret Extensions are just what I need to get thru my hair loss time. I ordered another set and am anxiously waiting for the delivery. Thank you!
July 13, 2017
Unprompted review
Reply from Secret Extensions®
Hi Amy, I checked on your order and it is in route! Scheduled to be delivered on July 15
I like that there was some kind of …
I like that there was some kind of guarantee of 30 days if I wasn't satisfied
July 9, 2017
Unprompted review
This is exciting
This is exciting, so far a great idea, however the real test is using them. I'm looking forward to receiving them.
Blessings kathie
July 8, 2017
Unprompted review
Easy and straight forward!
July 4, 2017
Unprompted review
I would recommend to everyone i know
June 30, 2017
Unprompted review
Didn't like being charge shipping & handling & …processing charge .
Didn't like being charge shipping & handling plus processes charge it should only be one type of charge it's like being charge twice. I would rather be charge on the product.
June 30, 2017
Unprompted review
easy sight and fast I cant wait to get …
easy sight and fast I cant wait to get it
June 30, 2017
Unprompted review
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