Secure CCTV & Alarms Reviews 

67
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thank you Dave and Jonathan for a fantastic service, great communication from quoting to complete installation, great advice about equipment and ensured full training was given on completion. work are... See more

Rated 5 out of 5 stars

Thank you, Dave, for your great support service for our street CCTV system. It's been up and running for a few years now - four cameras that cover the whole street and are shared between a handful of... See more

Rated 5 out of 5 stars

Amazing customer care from start to finish, 4 cameras put up, one was not suitable for where it was, went above and beyond to go through lots of different things in order to improve it for us. So impr... See more

Rated 5 out of 5 stars

Jon came and had a chat,we decided on what was wanted and needed and a couple of days later a nice chap 'Dave' came to do the fitting and setting up. Couldn't fault either of the gentlemen for punctua... See more

Company details

  1. Security System Installer
  2. Security System Supplier

Written by the company

Secure CCTV & Alarms Protecting homes and businesses with expert security solutions. At Secure CCTV & Alarms, we specialise in the installation and maintenance of CCTV, Intruder AJAX Alarms, and Security Systems for both residential and commercial clients. Whether it's a family home, a retail shop, or an industrial site, we deliver reliable, professional service every time. Our promise is simple: to provide clear, honest advice and security solutions that fit your specific needs and budget — without cutting corners on quality. We take pride in our work, our reputation, and the peace of mind we give our customers. Get in touch today: 📞 01206 806 213


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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4.9

All reviews

(67)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended Company

Fantastic installers. Very neat installation and very reasonably priced. I could not recommend them enough.

November 15, 2018
Unprompted review
Secure CCTV & Alarms logo

Reply from Secure CCTV & Alarms

Thank you Eric, we are glad you are happy with our service.

Rated 5 out of 5 stars

Had these guys come and fit me a full…

Had these guys come and fit me a full 4K system, with PTZ’s

Guys are very professional, very polite and tidy, the work is second to none, incredibly neat wire work

The system was set up and ready for me, and was even set up on my phone and tutored to make sure I knew how to use it.

In addition to fitting the system, the after support was great if I had any questions about any of the settings, they are more then happy to help

Conclusion.. great service, great price and all with a smile!

November 1, 2018
Unprompted review
Secure CCTV & Alarms logo

Reply from Secure CCTV & Alarms

Thank you Scott, we're glad you're pleased with your system.

Rated 5 out of 5 stars

Excellent customer service

Jonathan and his team are very friendly and helpful.
The Security Smart UK installed my house security cameras system one year ago, I called Jonathan for small issue about my cameras, he answer my call and send me the engineer in same day, only after few hours.
I am very amaized of excellent and prompt customer service of Security Smart UK.
I highly recommended Jonathan and his team to everyone needs security system.
They done really good job in my house and after one year, I am really happy with cameras security system I have.
I have to thanks to Jonathan and his team for installing the good quality of security system in my house and providing excellent customer services .

August 30, 2018
Unprompted review
Secure CCTV & Alarms logo

Reply from Secure CCTV & Alarms

Thank you Maxi, we're glad you're pleased with your system. Anything else you need let us know.

Rated 5 out of 5 stars

Securty Smart installation

I have just had Security Smart install a home CCTV system for me, early days yet but I am extremely pleased with the picture quality and the installation. As I knew what I needed camera wise there was no need for them to visit the site prior to the install. That said Jonathan the owner was very flexible as to what would be needed on the day regarding which cameras would be best to use. He kept in touch by return of email or text message and called after the install to check all went well. Nick the engineer was very polite, professional and very neat and tidy. I had the installation done after seeing their work on my neighbour's house, I have now also recommended them to another neighbour.

August 21, 2018
Unprompted review
Rated 5 out of 5 stars

fantastic from the first contact

From the very first contact I have received excellent customer service and advice,
Excellent workmanship and attention to detail nothing was too much trouble and a company that cares about its customers. Will definitely recommend your service to anyone that needs cctv.

July 13, 2018
Unprompted review
Rated 5 out of 5 stars

Superb from start to finish

Superb from start to finish - very communicative and made excellent suggestions on what cameras to install and where for our house. Friendly team throughout, with every detail seen to. Wouldn't hesitate to recommend them to other domestic users.

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

Jonathan advised me on a system with…

Jonathan advised me on a system with fantastic clarity that records 24/7, I can keep an eye on things when at work or on holiday anywhere in the world.. very helpful on the phone with great punctual service and some friendly staff.. very pleased .. would recommend..... simon

February 17, 2018
Unprompted review
Rated 5 out of 5 stars

Security Smart UK

Prior to giving my order to Jonathan Whiting a company i have never heard of before, i now would like to state i am happy i did , my CCTV was installed by a fitter called Adam who i can only report as i found him , very knowledgeable on the fitting side , to being very neat and tidy , and nothing was too much of a problem when both questions were asked to even making cable from "SKY TV" , nothing to do with him be re-clipped down a wall, at the end all packaging / excess cable / tape / rubbish / was cleared from site , along with any sweeping up that needed doing , i for one found it very hard to find fault , which for me is a record as i cannot think of any other companies i have had work done in say the last 5 years to report good neat tidy jobs after completion as this one was.
The after sales service i can also vouch for as i am currently in the process of changing 2 of my 4 camera set up , to a 5 MP from a 4 MP as although i have good vision at night , the larger MP at a slightly higher cost price will give a even better vision than what i am seeing at present , however the point being , even though i asked for 4 MP from the off , and now wish i had taken Jonathan's advise of the 5 MP ( JUST TO KEEP THE PRICE DOWN) , this company have agreed to change over the cameras without hesitation .
Would highly recommend this company , as i have done already to both neighbours & friends , and for one would buy from again.
Many thanks for a great ALL round start to finish service (A1).

February 9, 2018
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, camera stopped working and Security Smart UK were back immediately to repair the problem.

Jonathan and his team are very good and take there time to quote and make sure you receive the correct cameras.

Thank you again will be recommending you

February 4, 2018
Unprompted review
Rated 5 out of 5 stars

Security smart UK are the best

Security smart UK installed CCTV at my home and I was so impressed they did my business as well!! Superb service and excellent communication thanks for all your help

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

They'll ensure you get the right security solution

Jonathan worked very hard to ensure that the specification of our farm's CCTV installation met our requirements and limited budget; with room to expand the initial five cameras up to 16 in the future. The installation on site was neat and tidy, and they persisted in sorting out anything that wasn't as intended - which is why we would thoroughly recommend them.

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

Security Smart are 1st Class!

The product and the company are 1st class. The customer service is superb and they are always available to help should you need them. I highly recommend them.

January 25, 2018
Unprompted review
Rated 5 out of 5 stars

Very impressed with John and his team …

Very impressed with John and his team from start to finish. Managed to work around our schedule and get the job completed on time. Great service and very reasonably priced against other people we looked at. Would definitely recommend...

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service..

Great Service..
If you are looking to have your security system installed, look no further, Security Smart is your answer. Very reliable, professional and knowledgeable.
Would recommend Security Smart UK to anyone.
Thank you.

November 30, 2017
Unprompted review

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