Securranty Reviews 1,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the insurance to be a smart decision, especially for protecting children's devices, with the process being smooth and agreeable. The service is consistently praised for being fast, easy, and hassle-free to purchase, with many appreciating the affordability and reasonable pricing of the plans. People also noted the ease of navigating the website and the peace of mind that comes with protecting their devices. However, some customers experienced issues with the product, such as ending up with multiple policies or being charged for policies they didn't intend to purchase. A few other people also felt misled about coverage, particularly regarding used devices or when moving overseas, and some mentioned not receiving the promised device despite purchasing insurance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding the insurance easy to purchase and essential... See more

Warranty

People report ambiguous experiences with warranty, with some customers expressing satisfaction and finding... See more

Price

Consumers find the price to be positive, with many describing it as affordable and reasonable, saving them... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more

Company replied

Rated 5 out of 5 stars

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more

Rated 5 out of 5 stars

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more

Rated 5 out of 5 stars

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more


Company details

  1. Insurance Agency

Written by the company

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Trusted for over 15+ Years! Rated A+ by the Better Business Bureau

Written by the company

Count on us for 24/7 Customer Support
For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com

Buy With Confidence, Cancel Anytime For A Refund!

Cancel Anytime For A Refund!

100% refund within first 30 days, thereafter pro-rata refund!

Contact info

Promotion box for Securranty

Protection marter than your devices!

Trusted for over 15+ years and Rated A+ by the Better Busiess Bureau.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I was having difficulty trying to…

I was having difficulty trying to purchase the insurance online with the flyer my granddaughter brought home so I called the number on the paper and the customer representative that I spoke with made the process of purchasing insurance for 1 year very easy!!

August 6, 2025
Rated 3 out of 5 stars

I haven't had to file a claim

I haven't had to file a claim, thank God. The website is easy to navigate through and the coverage price was reasonable. I gave it three stars because one really won't know how well you're doing until a claim is filed.

July 7, 2025
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Reply from Securranty

Thank you for your purchase and the review. If you require any assistance, please don't hesitate to contact us 24 x7 via email (support@securranty.com) or phone or login to your account to contact us at
www.securranty.com

Rated 5 out of 5 stars

Awesome and thank you

Awesome and thank you

June 28, 2025
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Reply from Securranty

Thank you, please don't hesitate to contact us 24/7 if you require any assistance!

Rated 4 out of 5 stars

Just bought this insurance, so far...so good

I just bought this insurance for my son's Chromebook and currently working with a Claims Rep. So far the experience has been wonderful...the Rep is extremely attentive and efficient with our case. Looking forward to an easy claims process as my son continues his education.

June 20, 2025
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Reply from Securranty

Thank you, Tracy, for contacting us. We attempted to contact you multiple times to guide you to contact your school to initiate the claim as per your school districts requirements. More importantly, you may contact us 24/7/365 and speak to a live representative to assist you with initiating a claim or assisting you with the next steps! You may call us at 832-304-2015 or email us at support@securranty.com. We are here to assist! Please feel free to log in to your account here to initiate a claim https://securranty.com/Account/Login.aspx.

Rated 4 out of 5 stars

A great option to Apple Care+ for us…

A great option to Apple Care+ for us living in Puerto Rico. They (Apple) can sell us the stuff but not the extra warranty...
Will definitely purchase again.

June 12, 2025
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Reply from Securranty

Carlos, Thank you for your feedback. We grealy appreciate your trust and confidence!

Rated 5 out of 5 stars

Customer care that went above and beyond...

Securranty's extended insurance is helpful in protecting my investment, especially when I needed extended insurance for my online, reseller-purchased iMac.

I had hit a snag with the first customer support person, but then another member of the team called and followed-up to help me.

Ms. Yulitza from their team handled it with incredible professionalism and care. She went above and beyond to resolve my concerns effectively, leaving me completely satisfied with the outcome. Her dedication and attention to detail during the process was awesome.

The genuine care that Securranty, especially Ms. Yulitza, showed me solidified my trust in this company. It’s a gem to see the level of service given, especially with insurance help where you can feel a bit lost in the legal or FAQ jargon presented.

It's not always about perfection, but as a company --- Securranty has shown me they can turn around a problem and offer viable solutions. For this reason, I highly recommend Securranty. Their combination of efficient processes, customer-focused service, and commitment to resolving issues promptly makes them my top choice for device protection.

Thank you, Securranty, and a special thank you to Ms. Yulitza for your professionalism and care. It’s customer experiences like these that earn my business :-)

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Securranty was stress free…

My experience with Securranty was easy and simple efficient! I called to file a claim and was guided by a friendly representative who collected my information and was able to receive a confirmation that my claim was received within less than an hour!

December 6, 2024

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