Securranty Reviews 1,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the insurance to be a smart decision, especially for protecting children's devices, with the process being smooth and agreeable. The service is consistently praised for being fast, easy, and hassle-free to purchase, with many appreciating the affordability and reasonable pricing of the plans. People also noted the ease of navigating the website and the peace of mind that comes with protecting their devices. However, some customers experienced issues with the product, such as ending up with multiple policies or being charged for policies they didn't intend to purchase. A few other people also felt misled about coverage, particularly regarding used devices or when moving overseas, and some mentioned not receiving the promised device despite purchasing insurance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding the insurance easy to purchase and essential... See more

Warranty

People report ambiguous experiences with warranty, with some customers expressing satisfaction and finding... See more

Price

Consumers find the price to be positive, with many describing it as affordable and reasonable, saving them... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more

Company replied

Rated 5 out of 5 stars

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more

Rated 5 out of 5 stars

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more

Rated 5 out of 5 stars

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more


Company details

  1. Insurance Agency

Written by the company

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Trusted for over 15+ Years! Rated A+ by the Better Business Bureau

Written by the company

Count on us for 24/7 Customer Support
For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com

Buy With Confidence, Cancel Anytime For A Refund!

Cancel Anytime For A Refund!

100% refund within first 30 days, thereafter pro-rata refund!

Contact info

Promotion box for Securranty

Protection marter than your devices!

Trusted for over 15+ years and Rated A+ by the Better Busiess Bureau.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

I can’t trust this kind of…

I can’t trust this kind of transactions. I don’t even see a transaction ID and a way to check the coverage status.

September 8, 2024
Securranty logo

Reply from Securranty

Thank you for your feedback. The confirmation email may sometimes be delayed and not get delivered instantly, or it may get caught in the spam folder. One of our team members will email you a copy of the receipt.

You can log in to your account to see the policy and print the receipt.

If you need help, please feel free to contact us 24/7. https://www.securranty.com/

Rated 1 out of 5 stars

The iPad is needed for grade school…

The iPad is needed for grade school children to excel and to charge for an iPad that is issued to a district school seems unfair to the less fortunate financial parents. This insurance money does not cover an iPad.Its a way to have parents pay for a device that should be issued for success.

September 8, 2024
Securranty logo

Reply from Securranty

Thank you for your feedback. We appreciate your thoughts and concerns; however, as an insurance company, we are contracted by the school district to offer insurance at discounted pricing to the parents/students. We request you express your concerns to the school district board or management.

If you require any assistance with your insurance policy or claim, please feel free to get in touch with us 24/7. https://securranty.com/

Rated 5 out of 5 stars

Gives You Peace of Mind

I have a young child in school. Kids tend to crack the screens, drop their IPADs or leave their IPADs on the bus or in school by mistake and not get them back in the same condition. The price of this insurance is a drop in the bucket compared to the price of repairing or replacing an IPAD.

September 4, 2024
Rated 1 out of 5 stars

W t f are we even reviewing here

W t f are we even reviewing here. This company has only taken my money and extended a promise. No service has been provided but they email me daily for a review. One star for spamming.

September 4, 2024
Securranty logo

Reply from Securranty

Thank you for your feedback! If you need help, please feel free to contact us 24/7. https://securranty.com/

Rated 1 out of 5 stars

One week

One week, and my boys.They haven't received anything.

August 30, 2024
Securranty logo

Reply from Securranty

Thanks for your feedback. We suggest that you contact the school to see why they have not issued the devices to your child. The school may require you to purchase the insurance from Securranty. Unfortunately, we can't help you directly in this situation because the school assigns the devices.

If you need help with your insurance policy, do not hesitate to contact us 24 hours a day, 7 days a week. We are here to help you. https://securranty.com/

Rated 5 out of 5 stars

Ease of application

Ease of application. It didn't go through at first, had to try again, but overall very good: I am doing this in my dining room early in the morning, didn't have to come in to the school and take time off to get my child a laptop. That is a win for me.

September 5, 2024

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