Ordered some stuff in September, on preorder, had no update. Emailed about it at the start of December and was promised the stock would be with me before Christmas. Cut to the 20th, I emailed them to... See more
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SEGA Shop UK offers some cool and unique collectibles, usually delivering items within 2-4 days. However, there are significant downsides, including a lack of customer support for issues like missing... See more
Speedy service that offers something a little out of the ordinary for retro fans along with amazing deals and offers throughout the year. Great for gifts and loads of small items perfect for Xmas and... See more
Some of my fondest childhood memories where in front of the Sega playing Golden Axe and Streets of Rage. Still two of my favourite video game franchises to this day. Being able to land some nice qual... See more
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Company details
Information provided by various external sources
SEGA Shop is your one stop shop for official and exclusive SEGA products with merchandise from your favourite SEGA games including Sonic the Hedgehog, Golden Axe, Streets of Rage and Yakuza!
Contact info
Unit A, Viking Industrial Estate, Rolling Mill Road, NE32 3DP, Jarrow, United Kingdom
- hello@segashop.co.uk
- www.segashop.co.uk
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Honestly the best priced game merch
Honestly the best priced game merch out there and they have brilliant quality, will continue buying from this store!
Great experience with Sega store and…
Great experience with Sega store and super friendly staff. Definitely recommend.
4 stars, for now.
The main reason it isn't 5 stars is that I haven't actually completed an order from them, though it isn't their fault.
They were very polite and helpful. More than happy to help, even going the extra mile as well. So overall, very satisfied, might just be 5 stars when I am able to place an order to completion, if the customer service is anything to go by
Great unique products
Great unique products, so hard to find ‘tails’ merchandise anywhere! Brought 2 T-shirt’s for my partners birthday which arrived quickly and exactly as described! Definitely buy from here again!
Great collection
Great collection, despite the stores infancy, good service with room for improvement.
My partner ordered a hat that arrived very late. More communication would have been appreciated.
Got the scented candle holder
Got the scented candle holder, which is great, but then found out they don't sell the candles separately, which defeats the purpose of having the candle holder! Delivery was fine.
Products are great and packaged really…
Products are great and packaged really well! Great site
Excellent items and service!
My experience
Ordering from the Sega Shop was easy and not only that but I got my Kazama Kiryu Yakuza shirt in perfect condition and in no time at all I definetly reccomend this site!
Awesome shop
One of the best online shop I have seen. All is clear, prizes are neat, 100% recommended
Brilliant Experience
I've ordered several items from Sega Shop UK and each time it's been very easy. The site is easy to navigate and making payment is simple. One the items were dispatched they were with me within mere days. Wonderful service, will certainly be buying from them again!
Great Shopping Experience
I had a excellent experience buying from SEGA Shop UK.
The items had great quality, more than what I expected in regards to the 3 beanies and the jacket I got, the other was a funko pop so I already knew the quality of the product.
They came well packaged and I found the shipping extraordinary.
I'm used to waiting between 9 to 11 business days to receive my packages from the UK and this one took only 3 to get to my door.
Couldn't be happier :)
Excellent service and delivers on time
Great items at great prices made my…
Great items at great prices made my little boys christmas. Highly recommend
Great!
I am very happy with the stuff I purchased and the delivery was really quick!
I love the products
I love the products. They are very high in quality and were sent out to me incredibly quickly. Keep up the good work!
Absolutely love all the merch
Absolutely love all the merch! Especially the sonic stuff ! Wish I could buy it all, brillaint delivery times and amazing customer service ! Definitely be buying more stuff soon
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