Seidio, Inc. 

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Rated 1 out of 5 stars

Garbage, holster clips break, company says lifetime warranty but once they replace their poorly made product once and of course it breaks again they say too bad they already replaced it. I ended up go... See more

Rated 5 out of 5 stars

I've used Seidio cases and holsters for my mobile phones since they've been available .I recently purchased a new iPhone 6 Plus ( quite a sizeable device ) and didn't want to add any unnecessary bulk... See more

Rated 4 out of 5 stars

Great product, the case is slim but feels sturdy and very protective. Have submerged underwater once with no damage to phone. Some problems hat need to be addressed - the case tends to build up dust a... See more

Rated 5 out of 5 stars

I currently own a Samsung Galaxy Note 4 (VZW) and have owned a variety of phones in the past. I love having the ability to run my phone slim or heavily protected with the option of using the holsters.... See more

Company details

  1. Cell Phone Accessory Store
  2. Electronics Store

Information provided by various external sources

Seidio is a company by professionals, for professionals. We design smarter mobile accessories for today’s professional, and we are dedicated to a high standard of quality. You’ll feel it in the materials we use, see it in the way our products fit your mobile device, and hear it when you speak to our representatives. We are first and foremost an engineering-driven company, and innovation has always been critical to our success. Along with our established product lines, we constantly strive to innovate with new products such as OBEX®, our first waterproof case, and VITREO™, a tempered glass screen protector. All of our product lines are specifically engineered for each device. Seidio has rapidly become the market leader in mobile device accessories. With every new product we offer, one thing remains the same: we will continue to create innovative, quality products for professionals that maximize their mobile device experience and allow them to confidently take on the world.


Contact info

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Rated 3 out of 5 stars

Excited about OBEX - Disappointed in Customer Service

Greetings Eh!
Have had great experiences in the past with Seidio, the reason for my disappointment this time. Confident this is something simple.

Saw the OBEX available for iPhone 6 Plus = Stoked!

Placed an online order Aug 3, 2015
Checked online for status Aug 6 = "Processing"
Aug 10 = "Processing"
Emailed Customer Service Aug 6 and 10, 2015 = No Response, Follow-Thru or Reply late Aug 12, 2015.

Uncharacteristic for Seidio, highly uncharacteristic, must be a glitch in the matrix.

Left a voicemail just now, need an answer.

Looking forward to see how this is resolved.

Hope all is well with The Seidio Families and Infrastructure.

August 13, 2015
Unprompted review
Seidio, Inc. logo

Reply from Seidio, Inc.

Hello! Thank you for your honest feedback. We were able to look into your order and noticed that the Armband you purchased is on backorder. This item is holding up your entire order from shipping out as we wait until all items are available before shipping. We'd be happy to help you resolve this issue. We will contact you soon for more information on how we can get you those in stock items as soon as possible. Thank you!

Rated 5 out of 5 stars

Nice, but

The cover door doesn't fit as snug as I would like. I actually thought I was ordering just the back cover model which is great on my Note 2.

August 12, 2015
Unprompted review
Rated 2 out of 5 stars

Direct from manufacturer sucks

You'd think that buying something from the manufacturer directly would be a great experience, but it pretty much always sucks and Seidio is no exception. I ordered from the things I needed soon and even over-paid for 2 day shipping. Over a week later and they are still out of stock and haven't sent a thing. It boggles my brain how the company that makes the stuff can't even get to their own stock and ship.

The only reason I decided to buy direct from Seidio is because Amazon.com doesn't have what I need. If they did, I'd probably be getting the stuff for cheaper and with free 2 day shipping. Instead I'm stuck waiting for something I needed a week ago and paying more to do it.

August 11, 2015
Unprompted review
Rated 3 out of 5 stars

OBEX Holster not reliable

The buying experience has been OK. I bought an OBEX Holster (#3035) and it broke twice and I had to replace it - once under warranty and once because I bumped it against my car rather hard. My third one's mechanism to lock the belt clip to the holster does not hold in the lock position so the holster too easily separates from the belt clip.

August 9, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Product & Service

GS4 Waterproof Case

Company wedsite user friendly, found and purchased the case after reading technological reviews about it being better than Samsung's own product, and better than Otter ( my old case was an Otter, tough but my sweat kept getting under the screen in Texas heat making phone impossible to use without taking it apart and cleaning it). SEIDIO delivered my new case free FedEx 2 day service, and had a $25-off offer at the time that made it reasonably priced. Have had it a week now and perfect performance.

August 9, 2015
Unprompted review
Rated 3 out of 5 stars

Like the look but didn't fit well

Case pressed in on the volume button so that everytime you held it the volume would turn all the way down. For as much as it cost I was annoyed that I had to figure out the issue and cut and file the case down so it did not constantly turn the ringer off

August 7, 2015
Unprompted review
Rated 3 out of 5 stars

Great for protection but not for making calls

I received this case 4 week's ago and I loved it at first but when I tried to make phone calls no one could hear me. If you are someone who uses a bluetooth all the time it would work great but I don't so I returned it.

August 6, 2015
Unprompted review
Rated 1 out of 5 stars

12 days from order day and still no arrival and no "known" ETA

Ordered product on 7/24, this is 8/5 and there is no status update in the tracking process. Very frustrating that Seidio decided to ship this order with USPS yet my previous order, 1 week prior, showed up in 4 days from order date. On that order Seidio used FedEx ground. I phoned Seidio, spoke with a rep and all I was told was "I must deal with USPS on that one". Really?

August 5, 2015
Unprompted review
Rated 2 out of 5 stars

Very disappointing

Within a few weeks of obtaining the CONVERT holster and case and bike mount, I had to reorder the holster. I didn't know that the OBEX was incompatible and inadvertently ordered it. An online agent helped to realize that and to place the proper order. He told me that once the OBEX arrived to request an RMA for a full refund. i am still waiting to be given the RMA.

August 4, 2015
Unprompted review
Rated 5 out of 5 stars

Way better than Lifeproof! Get this case!!

I have had several cases and this by far is the best waterproof case I have had this far!! The sound is only slightly muffled, but that somewhat expected on an inclosed case! The only real complaint I have is how tough it is to press the home button. I think this could be something they need to address with future cases. All in all I recommend this case and give it 5 stars!

August 3, 2015
Unprompted review
Rated 4 out of 5 stars

My Experience With Seidio

As far as I am concerned, Seidio makes the best case for cell phones that I have ever seen or used. I have used their cases for the last several phones that I have owned. My latest is the LG G4 and it currently resides in a DILEX Pro. I use a holster for my phones and that is something important to me. I am very happy with the DILEX Pro and holster combination.
Before the G4, I had a G2 and was very disappointed that Seidio did not have a Surface for my phone being that it was the Verizon version. That was bad news and had to settle for an Otter Box. Not my favorite.
In making my decision to get the G4 I did check to make sure a Seidio case was available.
Ordering from Seidio worked well. My only complaint is when the case shipped, There was not a link that took me directly to the tracking information. I had to copy the tracking number and paste into the web site. This is not a big deal but most vendors provide a direct link.
I would have rated 5 stars, but not making a case for a popular phone/carrier combination caused the drop.

August 3, 2015
Unprompted review
Rated 5 out of 5 stars

Great Product

Every Seidio phone case I have bought had always been of outstanding quality. I purchased the latest phone case for my sister's Galaxy S6 and she said it is a wonderful case. You cannot go wrong when you buy Seigio products!!

August 2, 2015
Unprompted review
Rated 4 out of 5 stars

Love my holster!

I like my Seidio holster and case. The kickstand is a great feature. The holsters do have a tendency to snap at the pin anchor.

August 1, 2015
Unprompted review
Rated 2 out of 5 stars

Client service and replacement issue

I sent an email regarding the fitting of the product. An email was replied to contact client services. I called them, they doubted the issue and referred me to the website for assistance. My friend who had the same issue with fitting, contacted client service and was resolved right away w/o hassle. Client service experience was inconsistent and somewhat rude. Unsatisfied w/ product as product did not fit as advertised.

July 31, 2015
Unprompted review
Rated 3 out of 5 stars

Customer service excellent but product only average

Website clear and easy, ordering simple, and company stays in contact every step until product arrives. Product functions well but looks like a "flea market bargain". Microphone muted by waterproofing membrane but using a Bluetooth headset or ear piece solves that issue plus the phone stays locked in the holster where it is safe. The holster/belt clip locks so phone cannot be released unintentionally. The only difficulty is installing the case over the "silent switch" properly so switch functions once the case is assembled.... Not a big deal but it would have saved time if the instructions highlighted the need to check that function before completing the assembly.

July 31, 2015
Unprompted review

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