Sellier Knightsbridge Reviews 233

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and professional demeanor, making every interaction pleasant and productive. The service is frequently highlighted as outstanding, with many people appreciating the efficiency and ease of the entire process, whether buying or selling. Consumers are particularly impressed with the quality of the products and the seamless user experience. However, some customers also noted issues with product quality, specifically mentioning that some items, like a Prada bag, showed signs of being painted and became patchy after minimal use. Additionally, a few people experienced problems with stitching on a pre-loved Chanel bag, and some felt that customer centricity was not a priority for the business.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the amazing and unique... See more

Service

Consumers consistently find the service to be positive, highlighting outstanding and exceptional experiences.... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their interactions as seamless,... See more

Retail

People report positive experiences with retail. Many customers praise the knowledgeable and kind staff, with... See more

Based on these reviews

Rated 5 out of 5 stars

What could be easier than dropping off clothes that have been hanging in your closet and getting an email saying the item was sold! Lewis knows his clients and knows what sells. He has a discerning e... See more

Rated 5 out of 5 stars

I went into the store today to look at Birkins and Kelly bags to understand what size I would want when I do go to purchase one and Alicja was so lovely and knowledgeable. It was refreshing to have so... See more

Rated 5 out of 5 stars

Sellier has been supplying my wife with Hermes bags for a number of years and the service and products are always first class. Ousama is our main point of contact and he is always incredibly helpful... See more

Rated 5 out of 5 stars

Alicja was brilliant. Very informative, knowledgable and also nice to speak to and engage with. She explained everything from how the bags are checked and approved to the purchase and aftercare.... See more


Company details

  1. Handbags Shop

Written by the company

Sellier Knightsbridge is a trusted and renowned destination for luxury handbags and accessories. With a commitment to quality and authenticity, we offer a curated selection of designer pieces, meticulously vetted by our experts. Our seamless online platform ensures a secure and enjoyable shopping experience for our discerning customers. Discover timeless elegance with Sellier Knightsbridge and indulge in the world of luxury.


Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The best experience

The best experience! I’ve been to luxury consignment around the world, and I have to say Alicja was one of the most experienced, helpful & kind retail directors I’ve ever had the pleasure of working with. The inventory was amazing but what was most helpful was her knowledge, expertise and recommendations. Everyone I met in the boutique couldn’t have been more kind. I will assuredly be back and cannot wait to continue shopping w Sellier exclusively in part to this experience! Thank you, Alicja!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a great experience at…sellier Motcomb street

I recently had a great experience at Sellier on Motcomb Street, and I wanted to highlight the outstanding service I received. Lewis was excellent from start to finish. He was knowledgeable, attentive, patient and genuinely focused on making sure I found exactly what I was looking for.

What stood out most was his professionalism and friendly approach—he struck the perfect balance between being helpful without ever feeling pushy. He took the time to understand my needs, offered thoughtful recommendations, and made the entire process smooth and enjoyable.

Overall, a fantastic experience thanks to Lewis. I would highly recommend visiting Sellier on Motcomb Street if you’re looking for quality service and a team that truly cares about their customers.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Sellier experience- frequent buyer

Sellier, is literally the only 2nd hand luxury vintage place i deal woth blindly for anything non new i want to buy. Why? They truly have amazingggggg pieces of every kind of clothing you want. I have sold bags with them, and bought many many items eother clothes, bags, etc all kinds from them. They have been great , easy , practical and efficient.
Lewis , who is the store manager is simply amazing. He is very friendly, and genuine, professional , great at his job , always there to assist and a people's person which i really appreciate. He is catching up with his client and he is sweet. Also, which i find it very convenient they ship items from UK and you do not need to worry about customs and fees , which i was since i needed them shipped and i was not in UK , but in EU country of Greece. I did not pay ANY fee or customs , and they got shipped with DHL and came to my house in 24 hrs , In amazing condition, amazing and very efficiently packaged. So thank you, you are all great.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Sellier is my favorite stop when I go &…

Sellier is my favorite stop when I go & visit London! Always the best vintage pieces and such a stunning store. What also always makes the whole experience so enjoyable is Lewis! He’s so knowledgeable about the history of each designer piece, not remotely pushy and just an all round lovely person! Highly recommend stopping by if you’re in the area & have Lewis pull all the goodies aside! He’s never steered me wrong!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Love sellier

Love sellier. My ‘go to’ london shop. Lewis is a joy. Finds/sends me amazing pieces .. and the prices are so good for pre loved and always items are in incredible condition.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy and pleasant experience…

Such an easy and pleasant experience working with such professional people. They did a fantastic job selling my items, and the whole process was smooth and efficient. I also found a couple of unique pieces from Chanel, which was a lovely bonus. Everything is authentic and of top quality.

The service was truly amazing, and I’m very happy to work with such a reliable and professional reselling company. Highly recommended!

April 2, 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Highly recommended

I reached out to Sellier via instagram and they responded instantly. I received my item via DHL, my preferred carrier for all shipments, and it fits as a glove. Exactly as described and brand new with tags.
Thank you
Ana A-T

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and great item!

From the moment of purchase to the arrival of the item, the service was exceptional. The communication and delivery updates were excellent, and the second-hand jacket I ordered arrived in pristine condition. I will certainly be recommending your services.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

A really seamless experience from start to finish. I am soooo happy with my bag and honestly, the staff couldn’t have been nicer. I purchased online and picked up my bag in Monaco. As a result, I was quite nervous and had tons of questions, via email, over multiple weeks. The staff were incredibly patient with me and helped to make this experience so good. The bag is just wonderful and quite frankly, the icing on the cake. I will definitely purchase from Sellier again and may even try to sell a few items with them. I have 100% trust in them now…

December 18, 2025
Unprompted review

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