Osborn Frankling Estate Agents Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We’ve used Ben twice now, and both times he has been fabulous. Ben is all that you’d want from an estate agent, not pushy, felt like his pricing was honest, and communication exemplary. The whole pro... See more

Company replied

Rated 5 out of 5 stars

We used Ben & his team to sell out property, opting for a 'open house' as recommended by him yo engage high interest. We couldn't have asked for more. Ben was always on hand to answer any questions &... See more

Company replied

Rated 5 out of 5 stars

I sold my property back in April 24 through Ben after experiencing his honest and straight approach previously, when buying the same property. After my partner had died, I wanted someone who I could... See more

Company details

  1. Real Estate Agency

Written by the company

As one of the longest established Estate Agents in the local area, Osborn Frankling has been at the forefront of property marketing in Steyning, Upper Beeding, and surrounding villages, Shoreham, Worthing, Lancing and the surrounding coastal areas since 1968.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Fantastic!

We’ve used Ben twice now, and both times he has been fabulous. Ben is all that you’d want from an estate agent, not pushy, felt like his pricing was honest, and communication exemplary.
The whole process was smooth from start to finish and if we were staying local I wouldn’t hesitate to use Osborn Frankling in the future. If you’re considering who to use to sell your home, look no further!

March 28, 2025
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Reply from Osborn Frankling Estate Agents

Thank you so much Becci, we loved working you and wish your family all the best in the future.

Rated 5 out of 5 stars

I would highly recommend Ben and his…

I would highly recommend Ben and his team , working independently he takes pride in what he does and it works!
Always answers the phone , updates emails regularly, lets you know what’s happening, I sold my house in Steyning within 2 weeks and it took two months to complete!

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Independant, honest, fair and supportive approach

I sold my property back in April 24 through Ben after experiencing his honest and straight approach previously, when buying the same property. After my partner had died, I wanted someone who I could trust, having dealt with Ben I went through him. Both Ben and Janet made what was an emotional and tender time much easier to deal with, being supportive, keeping me up to date, and being able to chat about the process when things got a little stressful.
I also liked that he was an independent agent.
Thankyou both for your care and attention.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Osborn Frankling was excellent ⭐️

My experience with Osborn Frankling was absolutely fantastic from start to finish. Ben was so easy to talk to and made what is a stressful process much easier. He is realistic and honest and he really went above and beyond with his customer service. The WhatsApp group made communication really easy and e-mails were always responded to really quickly.
I switched to Ben after unfortunately not having much luck with another agent and I am so glad I did. Ben works really hard and this was truly evident in the effort he put in to the sale progression. This is also true of Janet who also was wonderful in the process. I must also mention Ella who is also so lovely and easy to talk to. As an office it’s welcoming to walk in to and I felt like a valued customer. I highly recommend Ben and his team at Osborn Frankling, the experience was truly excellent from valuation to completion.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Ben made the experience of buying a…

Ben made the experience of buying a house through Osborn Frankling relatively painless. He was always on hand to communicate and keep the process running as smoothly as possible in the face of some challenging circumstances caused by external forces. Would recommend.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Ben, Ella, Jan & team were brilliant, on the case the whole way through the process and made it all very easy and stress free. Would highly recommend.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, professional and friendly and made the process of buying my first property easy and enjoyable. Ben was there for me to answer any questions I had and would highly recommend him. Thanks again.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Totally recommend

We recently used Osborn Franklings for both a sale and a purchase and they were brilliant. I would definitely recommend them. All the staff were there to help with whatever we needed. They went above and beyond for us.

January 9, 2024
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you very much for your Review

Rated 5 out of 5 stars

Great service from start to finish

We chose to sell our house through Osborn Frankling Estate Agents in Steyning after a bad experience with one of the local corporate agents who overvalued our house and promised us the earth.
Ben was honest and open from the start and throughout our sale kept us regularly updated on progress and worked hard towards the end to push all parties in the chain to completion.
We were unsure about using an agent outside of the area we lived in but as most buyers use online services to search for properties found this was not an issue and had viewings booked as soon as we went live.
We would highly recommend Osborn Frankling and would be happy to use their services again.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Ben was amazing from start to finish and went above and beyond of what was expected. I wouldn’t have been able to do this process without him. Really friendly and prompt to answer any questions I had. Excellent communication throughout and kept me informed. I would highly recommend using Ben to sell your house. Really want to thank Ben for giving me all the advice and guidance I needed to make the process smooth and stress free! I will definitely be recommending him to anyone I know and will hopefully use him again in the future. Thank you Ben

August 23, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you Debbie!

Rated 5 out of 5 stars

A great experience of purchasing

A great experience of purchasing with Osborn Frankling. Always friendly and helpful and a proactive 'get things done' attitude was much appreciated. Would recommend and use again

November 4, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you Dan & Polly! Wishing you all the best..

Rated 5 out of 5 stars

Excellent Estate Agent

We decided to sell our house through Osborn Frankling Estate Agents in Steyning High Street after considering all other estate agents in the High Street. We received the most friendly and engaging reception in Osborn Frankling Estate agents with immediate response and this is why we chose them. This decision on first impression proved correct from the outset. We were offered competitive rates and Ben, the proprietor, provided us with a first class service. Ben and his team were proactive in all aspects of the arduous process of selling and were extremely efficient in arranging an Open Viewing day and following up with a list of interested parties. We felt comfortable with seeking Ben’s advice in matters such as choosing solicitors, removal companies and dealing with prospective buyers. We achieved our aim with Ben Frankling and sold within 3 months.
We would highly recommend Osborn Frankling and would be happy to use their services again.

June 30, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you very much Nigel, wishing you all the best in the future.

Rated 5 out of 5 stars

Very Good Local Estate Agent

Ben and his team of Janet & Ella provided a personal and professional service selling our house.
They were very enthusiastic about the sale of our property from the start of the process to the end. We had a number of hiccups along the way and the communication was always professional whether it was bad or good news.
Towards the end of the process Ben was very focused on getting the sale over the line. He regularly chased other people in the chain, their agents and solicitors, and communicated updates to us.
We have no hesitation in recommending Osborn Frankling as a very good local estate agent.

November 9, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you very much Andrew & Beverly. wishing you all the best with the future.

Rated 5 out of 5 stars

Couldn’t rate the service better

Couldn’t rate the service better. Excellent attention to detail and complete commitment in helping me to sell my property and buy the new one. First class service.

July 1, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you so much Gwen

Rated 5 out of 5 stars

5 star ⭐️

Ben and the team were amazing when we bought our house. So helpful and happy to answer any queries we had as first time buyers. I 100% recommend Osborn Frankling and would use again in the future if we were to move!

June 22, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you Kaiya! wishing you all the best in the future

Rated 5 out of 5 stars

House sale

Ben and the team were excellent and really helped us get the property sold.
They answered our questions and supported us all the way

June 22, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you Steph, you were a pleasure to have as clients.

Rated 5 out of 5 stars

We used Ben & his team to sell out…

We used Ben & his team to sell out property, opting for a 'open house' as recommended by him yo engage high interest. We couldn't have asked for more. Ben was always on hand to answer any questions & we completed on purpose chosen. Can't recommend Osborn Frankling highly enough.

February 15, 2022
Unprompted review
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Reply from Osborn Frankling Estate Agents

Thank you Neil!

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