The whole process of selling my phone went smoothly without any hitches even though they were very busy it did not stop them issuing my money (which was the stated valuation) on time. The communicatio... See more
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See what reviewers are saying
Couldn't be easier to sell your phone - get a price, sent it free and they pay you - same day. No bargaining or regrading (of course, that depends on the condition). Have had dealings with some shady... See more
Absolute con! I had the exact same experience as many of the reviews on here. Sent 2 phones... First was iPhone X in good condition, offered £120. Offered £45 because a replacement batt... See more
Great service. Process was quick and easy - chose to package the item and send with my own Special Delivery purchase however I forgot to include my order number. Quick phone call and the guy was super... See more
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Cell Phone Unlocking Service
- Mobile Phone Repair Shop
Written by the company
How much is your iPhone worth? Get the best price for recycling your iPhone with sell my iphone
Contact info
United Kingdom
- help@sellmyiphone.co.uk
- www.sellmyiphone.co.uk
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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No money received
They emailed me asking for the screen lock number. I have sent it 3 times and they haven’t responded.
They have taken my phone and not given me any money. I will be reporting them to the Trading Standards.
December 2, 2024
Unprompted review
Excellent Service
It was quick and easy from the get go, regular updates and constant communication throughout the process and the money was paid into my account Instantly after my device was received
I would highly recommend using this service
November 25, 2024
Seamless 👍
Seamless really , I sent yesterday through a tracked system cost me £9 but company said a coulple of scratches on back on watch , so they still give me the right quote 👍
October 25, 2024
Quick and no messing around with…
Quick and no messing around with apparent damage. Good service and would recommend
September 10, 2024
Total scammers
Total scammers.
Do not use. My phone was quoted at £90 and I received £10. Ridiculous I cannot believe companies like that even exist. Nasty piece of work.
May 13, 2024
Unprompted review
Complete rip-off!
I was given a revised offer of £23.75 to sell my iPhone 11 64gb that was significantly below the original quote. Granted that the phone was in worse condition but there was no proper option to select a more accurate condition. Of course I rejected the offer and I’m glad I did because another firm offered me £103.50 (almost £80 better!!)
Would definitely recommend everyone to avoid this company. The scammers also charge £19.99 to return the phone whereas other companies dont charge anything!
May 9, 2024
Unprompted review
SCAM ALERT
Was quoted £210 for iPhone 13 in fair condition. Small chip on screen and some scratches, but works perfectly. This Company offered £95 and said that the phone was broken and would have to be repaired!! Absolute lies!! So I then had to 0ay them £20 to get my phone back! Sent it off to another company and low and behold they paid £240straight into my account on the day they received my iphone.
Do not use this company!
May 14, 2024
Unprompted review
One word - SCAMMERS
Please do not use this company- you will be scammed.
This a classic scam- I received a quote and sent an immaculate watch to them.
They downgraded their offer by £15, or charge £20 to return the watch.
They never had any intention of paying the offer price.
Have your eyes open people- this is nothing short of a scam.
May 17, 2024
Unprompted review
Reply from Sell my iPhone
Thank you for your feedback. We apologize for any confusion regarding our return policy. We strive to grade devices accurately based on our terms and conditions, which reflect current market standards.
Please note that we do not charge for returning devices unless the device is found to be faulty, or has to be re-graded as C or below from an advised A grade, or if a different model was sent. These instances may result in a return fee for a refused re-quote.
Your device was regraded correctly with a small reduction in value and we never asked you for a return fee as you were not within that category.
We value transparency and aim to provide a fair and hassle-free experience for all our customers. If you have any further questions or concerns, please feel free to reach out to our customer service team. We are here to help!
Speedy service, easy to navigate
Speedy service and easy to navigate the website. I also got a good price for my iPad.
May 7, 2024
Awful company
Awful company. Agreed on £158 for my iPhone 11 in pristine condition (literally never taken out the case and always had a screen protector on) and when they received it they valued it at £21!! £21! I mean that’s just insulting! Because it had a few chips on it - not correct in the slightest!!! And the battery health was lower that they would like by a couple of % so I now have to pay £20 for it to be sent back to me because I refuse to sell it for £21! Absolute scam of a company DO NOT USE
May 10, 2024
Unprompted review
Reply from Sell my iPhone
Unfortunately this device was 14% below a usable battery and was valued based on the grade as well as the requirement for a replacement battery. If it was as described above we would of course paid the offer as we do with many.
Feel like I’ve been scammed
Massively downgraded my phone from £151 to £30 when it genuinely is in good condition and then charged me £19.99 to have it returned to me when that wasn’t clearly set out at the early engagement. Really unhappy!
May 9, 2024
Unprompted review
Top feedback
May 7, 2024
Unprompted review
Stay away from this company they are…
Stay away from this company they are scammers, offered me £151 for my iPhone that has one slight scratch on the screen and one very small chip on the side, to then be offered £30 and was told there is other things wrong which there isn't. And then to be told when I rejected the offer they want £20 to send my phone back to me, absolute joke of a company
May 1, 2024
Unprompted review
Reply from Sell my iPhone
Another example where we have requoted due to the device received not matching the grade / condition advised
For devices that match their described condition, we guarantee that you will be paid the same day we receive your device as many do
Please note for those who read reviews – If you grade correctly you will be paid on day of receipt as advised. If we regrade your device we will send you a new offer.
We would rather not receive your device if you are one of those people that cannot accept that Grade C and a bad battery is worth less than a Grade A immaculate device
Don’t use!!
Don’t use!!! Sent my Apple Watch in with strap attatched. They offered me a significantly smaller offer £15.50 opposed to £75 saying the battery was low. Never use!!! They sent my watch back without strap so now have to buy a new strap to sell it!!! Joke of a company and they deny all knowledge
April 24, 2024
Unprompted review
Awful service
Awful service. Terms and conditions are not clear. they make a high offer and then when they receive the phone they reduce the offer substantially due to some minor reason eg battery not at 90%. Absolute scammers, never use!!
April 30, 2024
Unprompted review
I had a great experience and fast…
I had a great experience and fast payment. I will definitely use again.
April 24, 2024
First class service 5 star
Posted my phone off at 15.00 on a Thursday the money was in my bank at 16.00 on Friday.
First class service 🙌 👌
Thank You.
April 19, 2024
Unprompted review
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