Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Market
  3. Car Repair and Maintenance
  4. Car Service
  5. Salvage Dealer
  6. Used Car Dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Was recommended to me by garage

Was recommended to me by garage, very helpful, Harvey was great, paid out very quickly. Cheers guys

September 25, 2025
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Reply from Sell Your Problem Car

Hi Stuart,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Incredible service

Incredible service. Truly exceeded all expectations in terms of efficiency and proactiveness. Team were also a pleasure to talk to and extremely helpful. Highly recommend.

September 23, 2025
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Reply from Sell Your Problem Car

Hi Matthew,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Very fast efficient service

Very fast efficient service

September 19, 2025
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Reply from Sell Your Problem Car

Hi Stuart,

Thank you for the review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great service, problem solved

Sean was efficient, friendly and so responsive. Every step of the process was clearly explained and followed up on by Sean personally

August 30, 2025
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Reply from Sell Your Problem Car

Hi Drew,

I will pass on your kind words to Sean, it will mean a lot to him. Thank you for the review!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Simple straightforward cash in bank…

Simple straightforward cash in bank same day. Thankyou.

August 29, 2025
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Reply from Sell Your Problem Car

Hi David,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

A Great Experience for me and my 'Problem Car'

Harvey @Sell your problem car was the only advisor from the multiple company's recommended to me who genuinely listened, and understood that this was a wholly new experience for a wholly 'non car' person! He took his time, and gave me friendly advice, and user case examples to raise my level of comfort that I was in the best hands with SYPC.
Thanks SYPC, and Big Thanks Harvey

August 27, 2025
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Reply from Sell Your Problem Car

Hi Richie,

I'm really glad Harvey could help, I will pass on your very kind words to him. Thank you for the review, it is really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great Company to Deal with.

Harvey who I dealt with was Polite, Efficient and Professional. A delight to deal with.
Car was sorted in a few hours and arrangements to collect it made for a few days time.
Payment was made immediately after the collection arrangement was made and we received it in 10 minutes.
DVLA was sorted by Sell your car.
Can’t recommend them enough as a firm.

August 21, 2025
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Reply from Sell Your Problem Car

Hi Jennie,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you so much for taking the time to leave a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great service

From start to finish, a really quick, friendly service. Price was paid as advertised and money was in my bank before the car was even picked up. Harvey couldn’t have been more helpful.

August 20, 2025
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Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Sold my broken XC90 Hybrid to Sell Your Problem Car

Sell your problem car offered me the best price for my broken xc90. I was obviously upset to lose so much money on my car, but that’s on Volvo not the guys at Sell my problem car. The whole process was slick and easy, with money being transferred into my account within minutes of agreeing the deal. Car was picked up within a few days and would recommend to anyone with a broken car.

August 18, 2025
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Reply from Sell Your Problem Car

Hi John,

Thank you very much for taking the time to leave a review, I'm glad we could help with your Volvo.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Would just like to thank Sean for such…

Would just like to thank Sean for such an easy and professional transaction.

August 12, 2025
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Reply from Sell Your Problem Car

Hi Alex,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Trustworthy and reliable

A fast ,professional , stess free and friendly service . Helped us solve a problem and dealt with everything for us . Money was in my account exactly when promised.

August 9, 2025
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Reply from Sell Your Problem Car

Hi Amanda,

I'm glad we could help with your car. Thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Super easy process and very efficient

Super easy process and very efficient. Stuck to number quoted. Car picked up within a couple of days. Harvey and Sean were both very professional to deal with.

August 4, 2025
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Reply from Sell Your Problem Car

Hi Andy,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great communication

Great communication, great service, very knowledgeable very professional, highly recommended 5 stars

August 4, 2025
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Reply from Sell Your Problem Car

Hi Lawrence,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

An excellent company 

Very straightforward to deal with. Communication was immediate. They take all the hassle out of the process.

August 8, 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Angus,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

WOW Brilliant company

WOW, what can I say, the fabulous man at the end of the phone guided me through everything about selling my conked out car, the funds were in my account in less than a couple of hours, I was getting so stressed until I spoke to them.
Thank you so much and I was expecting to pay to have it sorted, however I got paid WHOOP WHOOP
Funds going towards my next car
Give the man a pay rise, he was
FAB U LOUS and so helpful
Thanks again

July 31, 2025
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Reply from Sell Your Problem Car

Hi Wendy,

I will pass on your kind words to Harvey who dealt with your car, it will mean a lot to him. Thank you for the lovely review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Hassle free experience

After reading the other reviews I thought I’d get in touch with this company, they offered me a fair price under the circumstances and they do exactly what they say on the tin, no inspections and stuck to their offer, money was in my account within hours of agreeing sale and the collection service was seamless. Would highly recommend.

July 29, 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Chris,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Sold a car that the timing chain had went in for £700 instead of the measly scrap value other places offered as the car was immaculate and only has 52,000miles. I would recommend this company 100%

We had a vauxhall insignia which the timing chain had went on (although no further damage was done to the engine) but it would have cost a fortune to fix so it sat on the driveway for quite a long time. We got a quote from these guys accepted it that night and the following day it was arranged for collection, the money was in the bank that same day and v5 changed same day too. So all we had to do was wait for collection which as it was a Friday it was all sorted and collected that Monday. No issues and no trying to tyre kick and being paid prior to collection ment it took all of the stress and worry out of the sale! It seems too good to be true with all the scams that go on, but absolutely wasn’t I would 100% recommend!! I’m disabled with a baby and it really was simple with no hassle even on the day of collection we got a txt to say the driver was 10minutes away and the only thing I had to do was hand offer the Mets and v5, I should also state that we got roughly 3/4 times the scrap value (£700 these paid us) which normally with a car that has major issue that’s all you would expect to get is scrap value, especially as you couldn’t start it for risk of further damage to the engine. Honestly would 100% recommend

July 28, 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Sharlene,

I'm really glad we could help with your Insignia. Thank you for taking the time to leave us such a lovely review, it really means the world to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Very help full and very quick service…

Very help full and very quick service and got a good price when other providers said a price then knock it down

July 23, 2025
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Reply from Sell Your Problem Car

Hi,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

I couldn’t recommend them more

I couldn’t recommend them more! Incredibly quick and easy. Within 2 days of making contact the money for was in my account and the ownership changed with the DVLA. Really impressed.

July 22, 2025
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Reply from Sell Your Problem Car

Hi Sharon,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish. You get the amount they quote you and it’s in your bank before they collect the car. Shout out to Harvey for great customer care too

July 22, 2025
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Reply from Sell Your Problem Car

Hi Jenni,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you for taking the time to leave us a nice review!

All the best from the team at Sell Your Problem Car

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