I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more
Company replied
I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more
Company replied
The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more
Company replied
Company details
Written by the company
SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.
Contact info
Roma, Italy
- info@serlinolab.it
- www.serlinolab.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have only used for 2 weeks
Have only used for 2 weeks. As of now, I see no difference from using Particle Brands. I will continue using longer to see if any change.
April 27, 2026
Unprompted review
Reply from SerlinoLab
Thank you for your feedback Richard 😊
After just 2 weeks, it’s completely normal not to notice significant differences yet, especially when comparing with other products you’ve used before.
Consistency is key, and results typically become more noticeable over 4–8 weeks of regular use, depending on individual skin type and conditions.
We appreciate your willingness to continue and evaluate over time 💙
If you’d like, we’re here to help you optimize your routine for the best possible results!
I like the Italian laws limiting what’s…
I like the Italian laws limiting what’s allowed to be used in the product compared to the U.S.
Otherwise this or any other product
It’s like watching paint dry
I use it religiously daily / nightly
I’m seeing no change
I’m sure it needs more than a month to make me impressed. Currently wait and see.
Regards
Neal Dougherty
April 15, 2026
Unprompted review
Reply from SerlinoLab
Thank you for sharing your honest feedback NEAL, we really appreciate it 😊
We’re glad to hear that you value the Italian standards and approach to formulation. At the same time, we understand your point about results feeling slow—skincare can sometimes require patience, especially when aiming for gradual and natural improvements.
It’s great that you’re using the product consistently, as that’s key. In many cases, more visible results can take 6–8 weeks or longer, depending on individual skin conditions and expectations.
That said, every skin is different, and in some cases a cosmetic product alone may not be sufficient to achieve a more significant change. This is exactly why we have a customer protection policy in place.
We appreciate your “wait and see” approach and remain here if you’d like any guidance to optimize your routine 💙
Your product line is simple
Your product line is simple, and your communication about the product is excellent. I just starting using the product and will express is efficacy at that time.
April 20, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much DAVID for your kind feedback 😊
We’re really glad to hear that you appreciate the simplicity of our product line and the clarity of our communication.
It’s great that you’ve just started using the product—consistent use will help you better evaluate its effectiveness over time 💙
We’ll be happy to hear your thoughts once you’ve had more time to test it!
I have been using your product 1x…
I have been using your product 1x nightly. My goal is to reduce lower eye "bags". It would appear that there has been somee minor progress. thank You
April 24, 2026
Unprompted review
Reply from SerlinoLab
Thank you for sharing your experience JAY 😊
We’re glad to hear that you’re already noticing some initial progress, even if gradual. When it comes to the eye area, consistency is key and improvements tend to become more visible over time.
Continuing with regular nightly application will help you get the best possible results 💙
We’re always here if you’d like any additional tips or support along the way!
Great product
Great product. Love its ingredients and smells terrific. Leaves my skin feeling silky smooth
April 26, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much ERIK for your kind feedback 😊
We’re really glad to hear that you love the ingredients, the fragrance, and how the product leaves your skin feeling silky smooth.
Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!
At 71 I began to use the Night Face…
At 71 I began to use the Night Face Cream. Patience is needed as the change is slow but noticeable. The healing is defiantly taking place. I am especially pleased in the firmness of the skin on my neck.
April 25, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much PAUL for sharing your experience 😊
We truly appreciate your patience and are glad to hear that you’re noticing gradual but visible improvements.
It’s especially great to know that you’re seeing increased firmness in the neck area—that’s a wonderful result 💙
Skincare is a journey, and your feedback reflects exactly how consistent use can make a real difference over time. We’re always here if you need any advice or support!
I love the feel of the cream
I love the feel of the cream, but I think it’s taking a little bit longer to work. And shipping takes too long.
April 25, 2026
Unprompted review
Reply from SerlinoLab
Thank you for your honest feedback 😊
We’re glad to hear that you love the feel of the cream—that’s an important part of the experience. As for the results, some treatments may take a bit more time to show visible improvements, especially depending on individual skin types and consistency of use.
We’re sorry as well for the longer shipping times and truly appreciate your patience.
Your feedback is very valuable to us and helps us improve both our products and service 💙
We’re always here if you need any support or advice!
My skin feels and looks great!
April 25, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much for your feedback David 😊
We’re really happy to hear that your skin both feels and looks great—that’s exactly the result we aim for.
Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!
My daily skincare is now including…
My daily skincare is now including Serlino products with professional grade and assistance and support staff have been truly excellent. I'm especially happy and enthusiastic that it is from an Italian based company being a Sicilian gentleman.
Bravo Michele
April 25, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much Joe for your kind and thoughtful feedback 😊
We’re truly honored to be part of your daily skincare routine and to hear that you consider our products to be of professional grade.
It also means a lot that you appreciate the support from our team—providing attentive and reliable assistance is something we deeply care about 💙
Grazie di cuore for your trust and enthusiasm, it’s wonderful to share this connection with you!
Magic Cream: The night face cream is so wonderful…
The night face cream is so wonderful because it takes like 2 minutes more or less and you go to bed and wake up with a much brighter healthier younger you. I LOVE it. And especially what I love is the Great specials you have like the 64% off you've been having. Thank you SerlinoLab...roy......
April 25, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much ROGELIO for your wonderful feedback 😊
We’re truly happy to hear how much you’re loving the night face cream and how simple and effective it is in your routine. Waking up with brighter, healthier-looking skin is exactly what we aim for 💙
It’s great to know you also appreciate our special offers—we’re glad we can make high-quality skincare more accessible.
Thank you again for your support and trust!
Great product with visible results
Great product with visible results. Love the new packaging; very classy!
April 2, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much JIM, for your feedback 😊
We’re really happy to hear that you’re seeing visible results and that you appreciate the new packaging as well.
Combining effectiveness with a refined design is something we truly care about 💙
Thank you again for your support—we’re always here if you need anything!
Nice product
The body lotion has a nice sent and absorbs quickly so there is no long lasting sticky skin. The night cream is smooth to apply and absorbs quickly as well. Also, just had a dermatologist appointment, and the doctor mentioned this is a good product.
April 24, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much JOSEPH for your detailed feedback 😊
We’re really glad to hear that you’re enjoying both the body lotion and the night cream, especially their texture, quick absorption, and pleasant feel on the skin.
It’s also great to know that your dermatologist had a positive opinion—that means a lot to us 💙
We truly appreciate your support and are always here if you need any advice or assistance!
Creams are wonderful and effective.
Creams are wonderful and effective.
April 24, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much WAYNE for your feedback 😊
We’re really happy to hear that you find the creams both wonderful and effective.
Your satisfaction means a lot to us 💙
We’re always here if you need any advice or support!
I enjoy all the products from Serflino…
I enjoy all the products from Serflino Labs. I especially like the mens night cream, the eye cream, and the cleansing soap.
In just a short time, I already notice my skin looking and feeling better. I would highly recommend this to all males, especially the senior population, for the skin care results they will be very impressed with.
April 24, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much MIKE for your detailed and thoughtful feedback 😊
We’re really glad to hear that you’re enjoying the products, especially the men’s night cream, eye cream, and cleansing soap.
It’s great that you’re already noticing improvements in how your skin looks and feels in such a short time—that’s exactly what we aim for 💙
We truly appreciate your recommendation, especially to the male and senior community. Your support means a lot to us!
The product is really nice
The product is really nice. The packaging makes it easy to dispense. I love the smell and how it feels on my skin. It looks like there is some minor improvement to the deep wrinkles under my eyes and I have only been using the product for about a week.
The deliver took a bit longer than expected but I am enjoying the product
April 17, 2026
Unprompted review
Reply from SerlinoLab
Thank you so much ARNOLD for your detailed feedback 😊
We’re really glad to hear that you’re enjoying the product—especially the texture, fragrance, and ease of use with the packaging. It’s also encouraging that you’re already noticing some initial improvements after just one week 💙
We’re sorry to hear that the delivery took a bit longer than expected and appreciate your patience.
With continued and consistent use, results tend to become even more visible over time. Thank you again for your trust and support—we’re always here if you need anything!
The cream seems to working
April 23, 2026
Unprompted review
Reply from SerlinoLab
Dear Ted,
thank you for your feedback.
We’re glad to hear that the cream seems to be working and that your experience so far is positive. With continued and consistent use, results often become even more noticeable over time.
Team Serlinolab
I really like how light the serum is
I really like how light the serum is, not heavy and greasy like a lot of other products. After a week, I'm already seeing a difference.
April 23, 2026
Unprompted review
Reply from SerlinoLab
Dear Customer,
thank you for your feedback.
We’re glad to hear that you appreciate the light texture of the serum and its non-greasy feel—this is exactly what we aim for in our formulations. It’s also great that, after just one week, you’re already noticing a visible difference.
With continued use, these results can become even more evident over time.
Thank you for your trust and for choosing Serlinolab.
Team Serlinolab
Good product, customer service needs to improve
The order arrive after 7 days. I try to communicate by phone and I was not able to. No body answer. The product should be arrive between 3-5 days. I have apply the product as it is instructed. My skin feel butter after one week. I'm looking forward to see results in one month, as my face lines still appears.
April 22, 2026
Unprompted review
Reply from SerlinoLab
Dear Hugo,
thank you for your feedback and for sharing your experience in such a balanced way.
We’re glad to hear that after one week your skin already feels better, and we appreciate your patience as you continue toward more visible results over time.
At the same time, we sincerely apologize for the inconvenience you experienced with delivery timing and phone support. We understand how important it is to be able to reach us and will take your feedback seriously to improve our customer service responsiveness.
We truly value your input and hope that, with continued use, you’ll see further improvements and an even better overall experience.
Thank you for choosing Serlinolab.
Team Serlinolab
I love the way it feels on my face
I love the way it feels on my face. I started using it and several days later I've noticed a difference. Great product!
April 20, 2026
Unprompted review
Reply from SerlinoLab
Dear Darrin,
thank you for your feedback!
We’re delighted to hear that you love how the product feels on your skin and that, after just a few days, you’ve already noticed a visible difference. That’s a great sign, especially at the beginning of a skincare routine.
We truly appreciate your trust and your kind words.
Team Serlinolab
Love the product!
April 22, 2026
Unprompted review
Reply from SerlinoLab
Dear John,
thank you for your feedback!
We’re delighted to hear that you love the product. Your satisfaction is very important to us and motivates us to keep delivering high-quality results.
Thank you for choosing Serlinolab.
Team Serlinolab
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.