Serve Homecare Reviews 

14
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Health Care Service

Written by the company

Serve Home care provides high quality domiciliary care services to a varied client group.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.5

All reviews

(14)

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Rated 5 out of 5 stars

Thank you!

My family and I have been using this service for about a year and I have no complaints. This service has accommodated our mother's changing needs, including being mindful about ensuring that we have have a consistent carer. The carers we have received have been reliable, punctual, and most of all friendly. Thank you Serve Homecare. In addition, Rix has been extremely helpful with corresponding about our mother's ongoing care, and has made the process incredibly seamless. Thank you all!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

wow amazing company

wow amazing company
mum has vascular dementia and lewy bodies Parkinson,
Serve home care support and care is amazing.
Thank you to Rix and Gill for the support and organising the care around my needs also.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Forgot to post this in August 2023

Forgot to post this in August 2023 - after a very bad experience with a HomeServe plumber, they made it all right by giving me compensation to hire an unaffiliated plumber to fix the issue. No delay, no argument, great response.

August 8, 2023
Unprompted review
Serve Homecare logo

Reply from Serve Homecare

We thank you for you review, however would highlight that the review has not been intended for our services, and has been for HomeServe.

Serve Homecare deliver vital care services to the local community within Hertfordshire, supporting adults of all ages with care needs within their own homes.

Rated 5 out of 5 stars

Team in the office are amazing dealt…

Team in the office are amazing dealt with my situation perfectly, I’ve had a couple follow up calls from them regarding the care for my grandparents and I’ve been very happy to use serve Homecare. I’ve always had updates on the times the carers are turning up and any issues such as lateness have always been sorted from one of the colleagues in the office.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

ServeHomecare

Serve carers always go above and beyond, the carers are on time, have a high level of patience and most importantly, work with a smile! I cannot thank them enough for all their hard work!

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect

Serve Homecare are amazing and exactly what I was looking for with caring for my family member, they are always there when I need them with amazing caring staff and great management!
I highly recommend to anyone :)

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

On a typical day of work

On a typical day of work, I have to meet most of the personal needs of a client, such as showering shaving bathing washing and many more.And when you know you have made a difference on your clients life and that to me is rewarding, no matter how heavy your work load can be.as well as being part of an amazing team.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Used other companies before but the…

Used other companies before but the staff at Serve are really dedicated to delivering the best possible care and making everyone feel as comfortable as possible. Highly recommended, service with care and a smile.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Serve homecare really looked after my…

Serve homecare really looked after my grandma. The managers are always on the other side of the phone ready to help and I know I can trust them to check in on grandma, especially being really far away. Thank you to the managers for always taking my call.

November 12, 2022
Unprompted review
Rated 4 out of 5 stars

Kind and thorough

After a rather bumpy start things are settling down. The carers themselves are delightful, cheerful and thorough, Connie the manager is always very helpful but punctuality is still an issue.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

I have had various carers since 2003…

I have had various carers since 2003 and Serve Homecare are the most competent carers I have had. They come in every morning with a smile, do a good job with my personal care and then work hard with my domiciliary needs. They are prepared to go above and beyond what is needed.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, really helped with additional support and short notice, management very professional and friendly and all staff are very supportive

March 9, 2021
Unprompted review

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