Excellent Service & Support
Unfortunately a server fan decided to have some issues recently. Fortunately, the Server Factory team were quick to respond and get the issue resolved the same day! Excellent service, thank you all! Highly recommended!
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No.1 European supplier of Supermicro rack-mount and tower servers, storage and blade systems. Lowest prices guaranteed! Buy a server now. Fast delivery.
8 Central Park Business Centre, HP13 5HG, High Wycombe, United Kingdom
No history of asking for reviews
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Unfortunately a server fan decided to have some issues recently. Fortunately, the Server Factory team were quick to respond and get the issue resolved the same day! Excellent service, thank you all! Highly recommended!
Found ServerFactory through ASRock, as they are listed as an authorized distributor for ASRock in UK.
Ordered hardware Wednesday and was shipped out via Fedex arriving next day on Thursday.
Great comms as item was prepared for delivery and shipped.
Price was also very competitive.
This company tries to appear to serve businesses.
They advertise items as being 'in stock' when they aren't.
They want the buyer to check that their 'in stock' items actually are in stock before buying.
They hang on to the buyer's money while they try to find the items they claimed were 'in stock'.
They are unsucessful at finding items which are available on Amazon for less money.
Eventually after several weeks, and being reminded, they refund.
Which is why I gave them 2 stars not 1.
What business would tolerate the delay, hassle and cost, of dealing with such a inept company?
Great Company, always quick to reply and give excellent customer service. Will continue to use in the future for all my Supermicro requirements.
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