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Rated 1 out of 5 stars

Like many others I've sent money, sent emails, tried to make phone calls and got nowhere getting money back off this chancer. I'd avoid this clown like the plague. I've no idea how he keeps get... See more

Rated 1 out of 5 stars

Scammers - avoid. Hide behind the front of a small family business which we’re supporting by using them rather than a bigger company. But they take your money, do not deliver any goods, and refus... See more

Rated 1 out of 5 stars

Had tried to resolve a refund case respectfully however now being completely ignored for weeks after they had agreed to pay. A shame they couldn't just be transparent and I would have worked with them... See more

Rated 3 out of 5 stars

Ordered 4 boxes of One Piece OP06, unfortunately as others mentioned I didn't get these boxes, which have been pushed first to April, now to June. I've given 3 stars as although it's true that this co... See more

1.6

Bad

TrustScore 1.5 out of 5

47 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

!!!!!!!!!!!AVOID!!!!!!!!!!

!!!!!!!!!!!AVOID!!!!!!!!!!! Would give 0 stars. Took money for an item they said was in stock. This was a Christmas present and upon chasing them they advised me it won’t arrive until feb. I requested a refund and they then lied again and said they will send it tomorrow (this was 4 days ago) still nothing so chased again and told my money will be refunded in 72 hours. What a joke !!!! There is no way I’d be able to order in time for Christmas now. AVOID SCAMMERS!!!!!!!!

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Would be 0 stars if possible

Takes money for preorders knowing they do not have the stock allocation. Sent an email asking for more information about delay and they then don't even bother to respond. !!AVOID!!

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid. Sell Preorders They Will Not Get

Avoid. Use a reputable company instead. I have been patiently waiting for a product that released for everyone else in the world ages ago. They keep stalling and stating even though they have the stock they do not know when they will send it to me. Absolute waffle.

October 12, 2023
Unprompted review
Rated 2 out of 5 stars

Sold Pre Orders not knowing how much stock they would get

I hadn’t heard of Seventh Dimension before but having played Lorcana at UKGE I scoured the Internet and they were one of the few places still offering pre-orders.

I ordered close to £100 of items and eagerly anticipated their arrival.

The release date came and went, and while everyone else seemed to be getting their Troves and Starter Decks delivered I hadn’t even got a dispatch email.

I gave them the benefit of the doubt, it was sure to be a busy time… but after a few days I emailed only to be told that:

- They didn’t know how much stock they were getting

- They didn’t know where my order sat in the queue

- They couldn’t tell me when I’d get my order but it would probably be before the end of September.

The reason they still had pre orders available when nobody else did became clear; they were taking orders for stock they didn’t even know if they’d have.

Luckily I managed to source everything elsewhere and cancelled my order with them. The fact they processed the refund so quickly is the only reason I have given them two stars.

September 1, 2023
Unprompted review

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