The description on their website was incorrect in that it didn't mention a sateen finish to the sheet. I purchased the same item a few years previously which was perfect, however the product had chang... See more
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Review summary
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The mattress topper is deep and well padded and feels snug on the bed, so overall a good product.what was less good was the response when tracking indicated it had been delivered when it hadn't. The r... See more
Lovely mattress cover but not as comfortable as I thought it would be going off the description. I had one from Debenhams same size but definitely more comfortable
It is comfortable but the edge panels are thin with not much filling so feels like topper is too small when laying on it the rest is great but the lack of filling around the edges spoils it, I bought... See more
Company details
Written by the company
SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them
Contact info
Unit 1a, First Floor Sagar House, 7 Sagar Street, M8 8EU, Manchester, United Kingdom
- help@seventhstitch.co.uk
- www.seventhstitch.co.uk
2.9
Average
2K reviews
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Hasn’t replied to negative reviews
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I unmistakably ordered a single instead…
I unmistakably ordered a single instead of a double mattress topper, a min after the order I emailed them to let them know not to send this out, they did send it out so I had to pay for the return of topper. They still have not refunded me or returned my calls which I have left lots of voicemails for them. This is why people go to Amazon!
January 5, 2025
Unprompted review
Poor Quality, No Customer Service
I bought a duvet set in the Black Friday sale. Great delivery but very poor quality, looks cheap and looks like a potato sack. Emailed twice to return the set with no reply at all from this company.
I do not recommend this company.
December 2, 2024
Unprompted review
Good company…
Item was faulty and after a couple of emails company refunded straight away
January 9, 2025
Unprompted review
Don't buy from this company ordered…
Don't buy from this company ordered duvet set for a Christmas present and didn't arrive. No email no contact nothing. Money still come out of bank Fuming !!!!!
December 12, 2024
Unprompted review
Mattress topper…
Delivery was quite quick as ordered over Christmas period. Mattress topper nice and deep. Just hoping it will keep its bounce over time with use.
December 25, 2024
Sevenstitch never fails on quality and…
Sevenstitch never fails on quality and value for money and that is why I buy from them every time.A pleasure to do business with always.
December 25, 2024
Amazing service
I put my order in on Christmas eve and it was with my on new years eve very quick service
Thank you
December 25, 2024
Beware poor quality sheets that are not as described
I purchased two 600 thread count Egyptian cotton deep double sheets. When they arrived I was a bit shocked to find that they were really thin and nothing like sheets of this thread count should be that I usually purchase.
I washed and ironed the sheets and fitted one to my bed. In less that a week the sheets had become really rough, uncomfortable and bobbled, it was so bad that I removed it and tried to contact the seller. I left a voicemail twice they did not respond so I sent an email. I received a very curt reply saying they would look into the issue and get back to me.
I have heard nothing in 2 weeks my original contact by phone was over a month ago.
I had to purchase some sheets elsewhere.
This company really need to improve their customer service as it is non existent.
I am now left with 2 sheets that are not fit for purpose and would question the claim that they are 600 thread count Egyptian cotton they are the worst quality sheets that I have ever purchased.
Buyer beware.
November 15, 2024
Unprompted review
Robbed!
I've ordered a few times before and never had an issues however placed an order on the 29th November, received confirmation that my order was on its way on the 1st December. I then received part of my order a few days later. However I still have not received the rest. It's now the 18th December and like others have commented, the e-mails are bouncing back and his phone is going to VM. PLEASE REFUND ME MY £71.98.
November 29, 2024
Unprompted review
Goods not delivers, company not responding
Ordered on 13 Dec 2024 and on 18 Dec tried to ring the number on the website and it goes through to VM, and no response to my chaser emails. The tracking app requires you to share your data before you can track your parcel so you do not get that info if you do not allow your data to be shared. Really frustrating.
December 18, 2024
Unprompted review
Deep fitted double sheet all stained…
Deep fitted double sheet all stained they offered me a 50% refund as it would save me from the cost of returning it why should I pay to return don't try putting a review on there web page as they delete it only good reviews are aloud what a joke this company is well I be going to trading standards I have refused the 50% refund so waiting on response DONT BUY
December 11, 2024
Unprompted review
Probably all great if you're goods…
Probably all great if you're goods arrive. However if delivered to wrong address neither Evri or Seventhstich want to know. Evri tells you to contact SevenStich, asking them to reissue goods and then claim compensation from Evri. I did this as was told by SevenStich, it wasn't there foult, their spelling not mine. Not worth risk using this company, they have now blocked me from all types of communication with them.
November 28, 2024
Unprompted review
So easy to order
So easy to order, fabulous quality and worth every penny.
I brought mattress topper better than a previous known brand
So impressed I have just repeated order plus pillows for daughter
Lovely company to deal with and keep you updated.
November 1, 2024
Unprompted review
You get what you order at good price
You get what you order at good price. Quality great.
November 24, 2024
Super comfy
Purchased for my daughter who said it’s super comfortable. She has slept like a log since putting it on.
November 24, 2024
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