The description on their website was incorrect in that it didn't mention a sateen finish to the sheet. I purchased the same item a few years previously which was perfect, however the product had chang... See more
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Review summary
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The mattress topper is deep and well padded and feels snug on the bed, so overall a good product.what was less good was the response when tracking indicated it had been delivered when it hadn't. The r... See more
Lovely mattress cover but not as comfortable as I thought it would be going off the description. I had one from Debenhams same size but definitely more comfortable
It is comfortable but the edge panels are thin with not much filling so feels like topper is too small when laying on it the rest is great but the lack of filling around the edges spoils it, I bought... See more
Company details
Written by the company
SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them
Contact info
Unit 1a, First Floor Sagar House, 7 Sagar Street, M8 8EU, Manchester, United Kingdom
- help@seventhstitch.co.uk
- www.seventhstitch.co.uk
2.9
Average
2K reviews
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Hasn’t replied to negative reviews
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Failed to deliver or refund topper which…
Ordered a 10 inch mattress topper which was supposedly delivered within 48 hours. They provided proof of delivery when I complained which was not me or my doorstep and failed to do anything about it. I had to contact Evri but they told me to go back to supplier. No support or contact from them to rectify with replacement or refund so had to go through my bank. Useless customer service. Beware of their ignorance in this matter
October 10, 2025
Lovely and comfortable mattress topper …
Lovely and comfortable mattress topper Excellent service and prompt delivery
November 24, 2025
Great service
Great service, quick delivery and an amazing product that was great value
November 24, 2025
Very disappointing experience
Very disappointed -
TOO SMALL FOR MY BED!!
Irregular quilting, lumpy and bumpy, very thin at the ends. Pics very misleading.
They agreed to refund when I return it but still have to pay for the return which I am very upset about as it is effectively FAULTY and not fit for purpose
November 24, 2025
Nice sheets spoiled by the delivery
The sheets are good value with faint stripes and have a nice satin feel to them. Downgraded to three stars because Evri didn't come on the day or time specified.
November 24, 2025
False advertising
Ordered a double luxury topper, said to be delivered within 48 hours, have extra deep filling and be 10cm thick, and 137x190 cm.
It took 5 days to deliver, not 48 hours. It is not 10 cm thick, it is 5 - 6 cm thick at the most in some spots. Most of it is even thinner. The sizes are not as advertised either: it is much smaller than my double mattress. I measured it, it's 180 cm long-not 190 as advertised. It is a cheap product and that is exactly what you are getting.
November 4, 2025
Unprompted review
Untrustworthy
Ordered duvet set, received but didn't like - very poor quality. They offered me 25% discount which I rejected and then 50% discount- also rejected as I would never use the item. No returns label provided, they just gave me an address to return it to and advised me to send copy of proof of postage.
I returned via tracked post and as soon as tracking showed it had been delivered I contacted them with a copy of my post office receipt. However, one digit of the postcode was incorrect on the receipt (last letter) but the parcel had been labelled correctly. They picked up on this and said they never received it! The post office confirmed that it was sent to the correct address, delivery people don’t just use postcode- they read the actual address! Postcode is for delivery office to direct to right area/street. Last letter of postcode is usually which side or end of street.
This company were definitely trying it on! When I pointed out re postcodes they finally sent me a refund!
November 20, 2025
Unprompted review
Disappointed with the mattress topper
Disappointed with the mattress topper. Video shows a thick firm topper which mine certainly isn't.
October 27, 2025
Just purchased a double mattress…
Just purchased a double mattress topper, unwrapped it and put it on top of the spare bed for 3 days, put it on my bed wasn’t 4” thick more like less than half an inch thick, makes no difference what so ever, waste of money, can’t be bothered trying to repackage it and the hassle of begging to return it. Please don’t believe this rubbish they lie about 😡😡😡😡😡😡
November 11, 2025
Unprompted review
Great service service excellent product true to…
Fast service excellent product true to description fabulous product
October 25, 2025
This topper has made such a difference…
This topper has made such a difference to my new hard mattress. It’s now very comfy and cosy. Excellent value too.
October 26, 2025
This is my go to place 100%
October 27, 2025
On 28 of the September I bought a 2…
On 28 of the September I bought a 2 pillow protectors they said 48 hours delivery today is 18 of October and nothing arrived contact them by email a couple of times no reply at all I trying calling them the phone going off straight away so I assume they're take my money and don't send my covers it is disgusting how they do business very very rude but I'm going to contact my credit card company I want my money back
September 28, 2025
Unprompted review
Fantastic mattress protector and quick…
Fantastic mattress protector and quick delivery!
Bought two and both beds are so much more comfortable now!
September 24, 2025
Quick service amazing topper I bought
September 24, 2025
Just drop shippers
Very poor company, item missing due to evri delivering to the wrong address, supplier has done nothing to support a resolution, they are just drop shippers. Looks like I will need to stop payment via the bank
October 3, 2025
Unprompted review
Very pleased with my purchase…
I have bought about 4 sets of cotton seersucker duvet covers which are not only good value for money but wash up very good are comfortable to the skin and look good on the bed.
September 25, 2025
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