Sexyemporium Reviews 34

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Very fast delivery. I am impressed with the product as well. I haven't used it yet but have told my partner that she has a nice surprise on its way. Since first discovering Sexy Emporium, I have made... See more

Company replied

Rated 5 out of 5 stars

Ordered the item international. Shipping was on its way until I noticed it was turning back around, back to sexyemporium. Contacted the store and they found out the box was damaged, and they sent me a... See more

Company replied

Rated 5 out of 5 stars

As a new customer I was hesitant to buy this toy online as I wanted to receive my product quickly and discreetly, but after reading the reviews I took a chance and I am so happy I did. It was also gre... See more

Rated 1 out of 5 stars

Do not use this rip off artist...Shaun is his name..I bought a toy that had an embossed stamp on it that would cause irritation as I have a skin and muscle condition..I didnt soon or use it...he was r... See more

Company replied

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Lingerie Store

Written by the company

Discover the ultimate shopping destination for sex toys, intimate apparel and more at SexyEmporium.com. Our wide selection of high-quality products includes something for every body type and style, from everyday essentials to sultry, special occasion pieces. With our user-friendly website, easy navigation, and secure checkout, shopping with us is a breeze. Plus, our fast and discreet shipping ensures your privacy. Trust us to make you look and feel your best. Shop now at SexyEmporium.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great UK sextoy-store with a great line of products and fast delivery

I first discovered Sexyemporium.com a little over a week ago. I was looking for a specific item I could no longer find on Amazon UK or in any other online webshop. Luckily, they had exactly the product I was looking for. I ordered it immediately, and it was almost immediately dispatched and was on it's way to me with UPS Express delivery courier.

However, I had again forgotten that there is an import-tax on all products from non-EU countries. I had forgotten that England left the EU several years ago through BREXIT.

I thought it was already enough to have to pay for the Express delivery fee so I decided to return the item until I felt I would be able to afford paying the import-tax on top of the items price with express delivery.

But that is not the fault of Sexyemporium.com. It was my fault. I forgot the importtax fee which has been an issue for me several times already when ordering products from online stores abroad. So I have decided that I have to write a note to self where in it will read: ALL products ordered from the UK come with an import-tax!!

You, Sexyemporium, have the largest online sex-product catalogue I have come across for a long time. You also have a secure, and a standard, fast, delivery of all items ordered from your store.

I give you 5 stars.

I will get back to you soon once I have cleared the import-tax issue with myself 😅

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

As a new customer I was hesitant to buy this toy online as I wanted to receive my product quickly and discreetly, but after reading the reviews I took a chance and I am so happy I did. It was also great value for money and it was just as described, 10/10!

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

First time using this company

First time using this company. They have a good range of products at competitive prices. The item I purchased came well packed in a plain box with nothing to say it was from a sex shop, and was very quickly dispatched.

January 4, 2024
Sexyemporium logo

Reply from Sexyemporium

Thank you for leaving us a review! Please contact us if you need anything further: sale@sexyemporium.com

Rated 4 out of 5 stars

Hours of fun in a small box

Quick delivery, value for money, hours of fun in a box

December 1, 2023
Sexyemporium logo

Reply from Sexyemporium

Thank you so much! Your positive experience mean the world to us.

Warm regards,
Sexy Emporium

Rated 3 out of 5 stars

Im still waiting for my product to…

Im still waiting for my product to arrove

November 30, 2023
Sexyemporium logo

Reply from Sexyemporium


Hello Stanley,

Thank you for taking the time to share your feedback.

We appreciate your recent order with us. Please understand that we are based in England, and given that you placed your order on Friday just 4 days ago, from the Netherlands, your parcel may not have arrived just yet. Additionally, considering the weekend, your order has been in transit for only a couple of days. International orders typically take around 11 business days, as stated on our platform.

We apologize for any inconvenience this may have caused, and we assure you that we are actively monitoring the progress of your shipment. If you have any further concerns, please feel free to reach out to our customer service team, and we will be happy to assist you. sales@sexyemporium.com

Thank you for your understanding.

Best regards,
Sexy Emporium

Rated 5 out of 5 stars

good service all round

October 30, 2023
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Reply from Sexyemporium

Great News! Thank you for the lovely review. Please don't hesitate to contact us if you need anything.

Kind Regards,

Sexy Emporium

Rated 5 out of 5 stars

practicality

the company does a great job of presenting its products informatively and visually

November 8, 2023
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Reply from Sexyemporium

Thank you so much, it makes us happy that you appreciate the time we've put into our photography and product depiction <3

Please let us know if you need anything at all

Kind Regards

Sexy Emporium

Rated 4 out of 5 stars

Items are good but paid £10 for next…

Items are good but paid £10 for next day delivery to arrive 3 days later

November 8, 2023
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Reply from Sexyemporium

Hello Melissa,

We truly apologize for our fault with your order's shipping.

When you placed your order, we let you know via email that due to our new UK warehouse and updated shipping systems, one of your items could only be sent via tracked24 instead of our usual guaranteed special delivery. While we hoped for a next-day delivery, unfortunately, it's not guaranteed to reach you before 1 pm. (We've been hearing a lot about Royal Mail issues in the news.)

On the day you made your purchase, we refunded you the full £4.99 postage for that part of your order. The other item from our original warehouse did make it on time before 1pm the next day, as you can see in the tracking info.

Please take a moment to check your emails for the refund we processed for you on the day of your order, four days before your review!

We're really sorry for any confusion, and we want to assure you that we've fixed the technical issue.

Thanks so much for your understanding.

Warm regards,

Sexy Emporium Customer Care

Rated 5 out of 5 stars

Fast delivery and well packaged…

Fast delivery and well packaged discreet items

October 5, 2023
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Reply from Sexyemporium

total customer discretion and satisfaction is our number 1 priority, we're so happy to hear you review. Thank you!

Sexy Emporium Customer Care
sales@sexyemporium.com

Rated 5 out of 5 stars

Ordered the item international

Ordered the item international. Shipping was on its way until I noticed it was turning back around, back to sexyemporium. Contacted the store and they found out the box was damaged, and they sent me another box, new item and faster shipping company. Got it in less than two weeks and everything went great. Very hard and fast working people at sexy emporium. Now, we get to have fun and play.

September 1, 2023
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Reply from Sexyemporium

This review means the world to us! <3 Thank you for enjoying our service don't hesitate to contact us directly on sales@sexyemporium.com should you need anything at all.

If you like to shop online with us at Sexy Emporium, please feel free to check out - Adult Marketplace - our brand new app we've poured our heart out to make for our dedicated customers. Available to download now on Apple and Google Play.

https://sexyemporium.com/pages/adult-marketplace

Best Wishes,

Sexy Emporium Customer Care

Rated 5 out of 5 stars
Sexyemporium logo

Reply from Sexyemporium

Thank you for enjoying our customer service <3

If you need anything at all please don't hesitate to contact us directly on sales@sexyemporium.com

If you like to shop online with us at Sexy Emporium, please feel free to check out - Adult Marketplace - our brand new app we've poured our heart out to make for our dedicated customers. Available to download now on Apple and Google Play.

https://sexyemporium.com/pages/adult-marketplace

Best Wishes,

Sexy Emporium Customer Care

Rated 5 out of 5 stars

Large dildo

Ordered a large dildo and delivered a day later, incredible!!!! Currently looking at the annihilator as it’s the next size up 👍

September 6, 2023
Unprompted review
Sexyemporium logo

Reply from Sexyemporium

Thank you for your feedback!! We're thrilled you enjoyed shopping with us.

If you need anything at all please don't hesitate to contact us directly on sales@sexyemporium.com

If you like to shop online with us at Sexy Emporium, please feel free to check out - Adult Marketplace - our brand new app we've poured our heart out to make for our dedicated customers. Available to download now on Apple and Google Play.

https://sexyemporium.com/pages/adult-marketplace

Best Wishes,

Sexy Emporium Customer Care

Rated 4 out of 5 stars

Easy to order

Easy to order, quick delivery

September 3, 2023
Sexyemporium logo

Reply from Sexyemporium

We're so happy you loved to shop with us <3

If you need anything at all please don't hesitate to contact us directly on sales@sexyemporium.com

If you like to shop online with us at Sexy Emporium, please feel free to check out - Adult Marketplace - our brand new app we've poured our heart out to make for our dedicated customers. Available to download now on Apple and Google Play.

https://sexyemporium.com/pages/adult-marketplace

Best Wishes,

Sexy Emporium Customer Care

Rated 2 out of 5 stars

had asurprise box and contents did not…

had asurprise box and contents did not amount to cost of box when checked on website

August 6, 2023
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Reply from Sexyemporium

Dear David,

We're so sorry that our Mystery box did not meet your expectations and we take these matters seriously as by our standard it is that all mystery boxes will be worth more than the price paid for. So you'll be happy to know we have thoroughly investigated this for you.

You ordered a £35 Mystery Box:

Your order label was generated and order was packed at 16:00 on 07/08/2023 as recorded by Royal Mail Click & Drop Software.

The contents you received recorded by our packing station were as follows:

https://sexyemporium.com/products/long-lad-9-inch-dildo-brown

https://sexyemporium.com/products/rocks-off-large-explosive-power-vibrator-blue

https://sexyemporium.com/products/black-bondage-kit

the total of these items comes to £42.97

If you don't agree and your items are still sealed in their sterile transparent safety packaging we are happy for you to return them for a refund or for an alternative mystery selection.

We are also happy to email you the recording of your order being packed along with the Royal Mail Click & Drop Software record.

Please email me directly at sales@sexyemporium.com so that we can help you resolve this if you wish.

Kind Regards,

Rose

Sexy Emporium Customer Advisor

Rated 5 out of 5 stars

Product is as advertised and excellent…

Product is as advertised and excellent turnaround on delivery.

July 4, 2023
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Reply from Sexyemporium

We're so happy you enjoyed your order! Please let us know if there's anything else we can do for you on sales@sexyemporium.com

Kind Regards,
Rose SE Customer Care

Rated 5 out of 5 stars
Sexyemporium logo

Reply from Sexyemporium

That's what we like to hear! Please let us know if you need anything at all sales@sexyemporium.com

Best Wishes!
Rose SE Customer Care

Rated 5 out of 5 stars

Item as advertised

Item as advertised, very fast dispatch and delivery.

June 5, 2023
Sexyemporium logo

Reply from Sexyemporium

Thank you so much!! If you need anything please contact us on sales@sexyremporium.com

Best Wishes,
Rose SE Customer Care

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