San Francisco Herb Company Reviews 2,208

My order shipped very quickly. I really like their tea.

Great company and resource for botanical needs!! Customer Service is excellent and I am a delighted customer!

Very personal and efficient service offering in excellent selection at great prices

I am so happy with San Francisco Herb Company! Great quality products at GREAT PRICES! I am a customer for life now!

i have yet to rect it. Said delay due to weather IN MAY ??????? no new date given

I would definitely recommend this company to anyone! They have amazing deals on their herbs!

I’ve been coming here for 20+ years. I love this place, the people, and especially the products. I’m never disappointed. It’s like Christmas when I do a restocking order.

I have ordered off and on from San Francisco Herbs for years. Very rarely have I had a pleasant experience. My best experiences have been ordering direct from the website. That's the only time I don't have to deal with the customer service department. Every time I've ever called for assistance with anything, they have been rude, extremely unhelpful, and rather annoyed that I'm even asking for something as simple as a label for a jar. Jar labels are free with all other companies, but this company won't even sell you a basic jar label. They even go so far as to say that as soon as they sell you the product that "It's not their product, It's yours". How does that make any sense? Don't you want me to buy more from you? Wouldn't you want to make it easy for me to merchandise YOUR product?

On top of this, their products are sub-par at best. I really really hate to order with this company. If I didn't love and respect my customers so much I'd never deal with them again. They are the only company that carries a few things I can't find anywhere else. Does anyone know where else I can find Cinchona, Wintergreen, Vanilla Flavor Powder, or Patchouli? I'd happily give anyone else my money and suggest you do the same.

Don't waste your time with this company. They don't care about you, and they don't care about quality of the products they sell.

You had what I was looking for at a good price. I gave it a 4 star because i think shipping was some what slow. Products are good.

Good information as several things changed on the cost of shipping. Prompt handling of our order

Quick shipment. Going to have fun experimenting with these herbs :)

Just wish there were more options/variety and that your list of spices, herbs etc was by line item instead of those silly boxes.

Great selection and always prompt service.

no big problem, I just had to order more than I planned to because of min order

I have drank a considerable amount of rooibos tea , and this stuff is second to the worst.