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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I purchased a laptop which failed to…

I purchased a laptop which failed to boot within a few months if light use. It took a bit to get it serviced because Amazon insisted I go to SGIN and SGIN ignored me. I finally got Amazon to get SGIN to fix the laptop, which has again failed after a few months of very little use. I have never had such a terrible support issue before. I am surprised they are still in business.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a LAPTOP off SGIN

I purchased a LAPTOP off SGIN - Within 10 months of me doing so the laptop started to "freeze" on me...I contacted them to tell them about this - They asked me to send a screenshot to them of how much STORAGE had been used on my laptop(I'd used about 20% of it's full capacity) - I sent the screenshot of the storage used.....From then on had NOTHING back from them............AVOID this company like the "PLAGUE!!!!"

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Broken tablet. Customer service ignores me. :(

I bought a tablet, and a few months in I noticed a large cluster of stuck pixels.
I contacted the (official sgin) seller multiple times to find a solution and was ignored.

The email address they list on their official website bounces back because it doesn't exist and the comment I wrote on their website to point this out isn't visible and has obviously also been ignored.

Any company can sell a faulty product, but ignoring a customer and listing an invalid email is just absolutely unacceptable.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Double Failure

I bought an SGIN laptop in February of 2024 through Walmart. It failed while I was on vacation, erasing all my files as well as all programming and the operating system. I contacted Walmart and they tried to connect me to SGIN, who did not respond until the second request. They refused my request of a refund, but insisted on sending me a second laptop, only after I returned the failed one.

The second laptop also failed and the company refuses to take any responsibility. Walmart insists that they are likewise not responsible because I bought it from a third party, even though it was through their online store.

If I could rate this company lower that one star, I would! Avoid them at all costs. I recently saw that they were offering a $1,000 computer on Amazon for $400. They couldn't get me to take it if they paid ME the $400. AVOID SGIN!

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a sgin laptop

Bought a sgin laptop, which failed after about 6 months, contacted sgin and they asked for more detail which I sent. Since when I have had no reply from them whatsoever despite frequent emails to them. Avoid!

March 22, 2024
Unprompted review

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