Shamans Crystal Reviews 

1,121
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the crystals and products are of outstanding quality, offering a wonderful variety that meets all expectations. Many people are also deeply impressed by how carefully and securely every single item is wrapped and presented upon arrival. Consumers consistently point out the remarkably fast and efficient delivery service, noting that packages arrive promptly and in perfect condition. Shoppers appreciate the exceptionally helpful customer support whenever they need assistance with their orders. Because of these wonderful experiences, buyers are eager to return and recommend the shop to others.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Quality

People report positive experiences with quality, consistently highlighting the high standard and beauty of... See more

Delivery service

Consumers find the delivery service to be efficient and consistently fast. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh my goodness...beyond delighted with my crystals! I have lots of labradorite pieces, many beautiful, but I have never seen this level of labradorescence. They are STUNNING. Arrived in a few days, be... See more

Rated 5 out of 5 stars

The crystals arrived very quickly and were packaged with a lot of care. When I got in touch to see if they could amend the delivery details, they were very helpful with this. I'll definitely be buying... See more

Rated 5 out of 5 stars

By far my favourite crystal shop. Always consistent and good quality stones. I use them as gifts for students who attend my yoga holidays. Delivery is always quick and the variety and choice on the... See more

Rated 5 out of 5 stars

The samples have all been of a very high standard matching the description. Sizes were all in line with the advertised dimensions. A useful description sheet comes with the order which arrived earlier... See more


Company details

  1. Metaphysical Supply Store
  2. Aromatherapy Supply Store
  3. Candle Store
  4. Gemologist
  5. Jewelry Store
  6. Wellness Center

Written by the company

1000's of Expertly chosen Holistic Items, with 30 years experience in Crystals and Metaphysical well being. Our Online Holistic Crystal Shop, opened in 2005 and has continually assisted thousands of healers and light workers with excellent products, service and rich information.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,121)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item as described

Item as described, arrived in time.
Happy with the delivery and a product and especially with the packing because the item was fragile.
Thanks

July 31, 2025
Rated 5 out of 5 stars

11/10

11/10
Brilliant service all arrived on time .

July 29, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 1 out of 5 stars

My second review

My second review, after posting my first negative review someone from shamans crystal phoned me from this number +44 1234 360893 asking me why I didn’t contact them before I post my review so they can refund the price to me, then they disactivated my account to not be able to show him or them how many messages I’ve sent them .funny thing this man said to me on the phone ( I KNOW ALL YOUR DETAILS ) is he trying to scare me ? 😂
Again not recommended at all

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service, bout a natural AMBER from this website they charged for delivery and received it after 17 days 😂 also was nothing to do with AMBER in fact was just a piece of black plastic. Not recommended at all .
This’s a reply to the next reply from the crystal website.
You charged me for delivery and the delivery toke over 15 days not 2 days as u mentioned . Also u disactivated my account to after u seen how many messages I’ve sent u . And now u asking me to send it back 😂 I won’t pay for delivery again . The plastin stone still in it own plastic bag I can send u a photo to believe now . I’m really very very disappointed in ur company
People U need to sort and organise ur business .
BTW all this postage delivery and tracking are lies , bring my messages from the inbox and see how many messages I’ve sent u after those dates u mentioned. Enough lies

July 29, 2025
Shamans Crystal logo

Reply from Shamans Crystal

If you think it's not Amber, then please send the item back for a full refund.
Please contact directly and we will gladly make sure this happens.
It is genuine Amber.

ive check the records, and royalmail shows the item delivered much quicker than you claimed
ordered on the 25th on a Friday
dispatched on the 29th
delivered on the 31st
so the delivery took 2 days, not17?

tracking info from Royal Mail.
Thursday 31 July 2025
11:13
Delivered by
Redfern Park DO
09:01
Due to be delivered today by
Redfern Park DO
Wednesday 30 July 2025
10:30
Item Received
Birmingham MC
07:34
Item Received
Midlands Super Hub
Tuesday 29 July 2025
16:42
Accepted at Parcelshop
11:45
Sender has despatched item

Rated 5 out of 5 stars

Crystals, Etc.

I have purchased products from this company for a few years now. They always have a nice selection of products. Products are delivered in a timely manner and would not hesitate to recommend Shamans Crystals.

July 31, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 5 out of 5 stars

Never disappointed.

Once again, the service is wonderful, the postage charges are reasonable and the crystals never disappoint.

July 29, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 5 out of 5 stars

Fabulous Brazilian Amethyst Cave*****

Great experience throughout, was kindly updated once ordered on delivery and postage. Purchased an amazing amethyst cathedral/ cave. I have been looking for one for a long time but the range but affordable for everyone with beautiful quality. Will be buying again, would highly recommend. Thank you ;)

August 8, 2025
Unprompted review
Shamans Crystal logo

Reply from Shamans Crystal

super, glad your happy, many thanks for your kind comments

Rated 5 out of 5 stars

Wow.....

Beautiful amythyst heart shaped charm. Perfect size. Delivered promptly. However, unfortunately, by the end of the day it had come off my bracelet and was lost.

July 19, 2025
Rated 5 out of 5 stars

Great service

Lovely products always carefully wrapped and packaged and sent quickly.

July 19, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 5 out of 5 stars

Ordered Tiger eye palm stone and Lapis…

Ordered Tiger eye palm stone and Lapis palm stone both were amazing big crystals great colours great weight will order from this company again thank you.

July 17, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 5 out of 5 stars

Good seller & item

Easy to order, good communication. Item arrived quickly and was true to picture & description. Thank you :)

July 14, 2025
Shamans Crystal logo

Reply from Shamans Crystal

many thanks for your kind comments

Rated 5 out of 5 stars

Shamans products have been excellent

Shamans products have been excellent. I have ordered from there 3 times already and they have been very professional. I had one item, a crustal, that came different from the pictures, as crystals are and after talking to them they sent me a new one free of charge. Excellent customers service.

July 10, 2025
Shamans Crystal logo

Reply from Shamans Crystal

Super Glad your happy,

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