Shamrock Moving and Storage, Inc. Reviews 

805
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the staff for their exceptional professionalism, punctuality, and friendly attitudes during both household and business relocations. Consumers note that the professional moving team works very efficiently, communicates clearly throughout the process, and takes great care of their personal belongings from start to finish. However, some people mentioned unexpected issues with unpacking services or rough handling of belongings during the moving process. A few reviewers also noted occasional problems such as a difficult attitude from a foreman or minor items left behind after the entire job completion.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting that both the office... See more

Service

Reviewers express strong satisfaction with the service, highlighting that crews are consistently punctual,... See more

Product

People report ambiguous experiences with product, as reviewers shared contrasting views on the delivery and... See more

User experience

Consumers find user experience to be an amazing appreciation, with reviewers highlighting that the process is... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Shamrock App enabled me to watch their progress for timing and site planning from Golden Gate Park and over the Golden Gate and into Tiburon. The 5 fit men who arrived on time were smart, organize... See more

Rated 5 out of 5 stars

The entire team from Shamrock was amazing, from scheduling and estimating, to packing and moving our household. Everyone was polite, professional, and on time. The care taken to protect our belongin... See more

Rated 5 out of 5 stars

Even if it doesn't go right Shamrock is gold star. There was a bit of a hiccup in our move. It was nerve racking and not at all what we wanted to happen. With that said, Shamrock was more than underst... See more

Rated 5 out of 5 stars

The three guys you sent were absolutely fantastic. Thank you so much. My mother was moving from her home of 50 years to a retirement community. Your men could not have been more professional. And trul... See more


Company details

  1. Moving and Storage Service

Written by the company

After learning his trade at another local mover, along with his wife Barbara, Bob Fallon started Shamrock with one truck and a mission: “Take care of the customer and the customer will take care of you.” We now operate almost 30 vehicles with about 45 employees across 3 locations, and move over 3,000 people a year. There are no aspects of the business that the Fallon family are not involved in: - Household and commercial moving operations. - Full service vaulted storage which now has over 2500 vaults. - Dedicated shipment long-distance moving service - we do not outsource any aspect of this service. - Interior Design Receiving and Installation services that we provide to a growing number of top designers from all over the country We have also introduced new self-storage facilities and services which will complement our full-service vaulted storage. We are recommend year after year by a large number of real estate professionals from many firms throughout the Bay Area because we always deliver our very best to them and their clients. We always try and listen to our customers’ needs to make sure we can provide every service you need during the moving process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(805)

167 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moving is Hard People say ... Not with Shamrock

We had an amazing experience with Shamrock from start to finish. When we needed to move our date last minute, they handled it without any issue. Lisa in the front office was communicative and on top of everything throughout the process, and our moving team was absolutely incredible everyone warned me that moving is the worst part of any transition, and they made it completely effortless. I almost felt guilty just standing there watching them work! Every box was clearly labeled and nothing was a hassle. Truly blown away by the entire experience. Also great to support a local San Francisco business!

March 4, 2026
Rated 5 out of 5 stars

Highly Recommend Shamrock Moving

The movers were on time, great communication with them when they were on their way, kind, efficient and and the main office was great to deal with in booking everything. Highly recommend.

March 3, 2026
Rated 5 out of 5 stars

Great service! Highly recommend!!

I highly recommend Shamrock moving. We were supposed to move last November and due to issues with closing and falling out of escrow, etc., I had to keep pushing my move back. The office staff were very accommodating and understanding which I greatly appreciated in the stressful time of buying a house.
Today was finally the day for our move. Five guys showed up right at 8 AM and had my house loaded on the truck and gone within three hours. They showed up at the new house a little after me had a quick break for some lunch and then started unloading. Unloading was completed within two hours. They were efficient, polite, nice, funny, and overall an amazing and great crew. Alfredo and Alan seemed like the main guys that just got everything going, and I cannot recommend Shamrock enough.

March 3, 2026
Rated 5 out of 5 stars

I could not have asked for any better…

I could not have asked for any better experience. Kim was most efficient in dealing with my phone calls and Mike resolved a slightly tricky situation swiftly and efficiently. I would gladly use Shamrock again.
The delivery men were also pleasant and very efficient. All in all a very pleasant and saturfactory experience.

March 3, 2026
Rated 5 out of 5 stars

The team was great

The team was great. On time. Totally professional and kind. I’ve used Shamrock multiple times and referred them to clients. Highly recommend them

February 16, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look