SharkGaming Reviews 

7,838
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered PC from Mighty Shark series on Easter Monday and in less than 4 days it was put together, tested, sent out and at my door step on Friday. Sharks did a excellent job, machine not only runs... See more

Company replied

Rated 5 out of 5 stars

Super good experience so far. I don't think you can do much better in Denmark in terms of "bang for your buck" when it comes to gaming PCs. The same PC would cost me roughly double if I were to order... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with my purchase from Shark Gaming. My order got shipped quite fast and the packaging it came in was very safe and meticulously done. Another positive thing that stand out to m... See more

Company replied

Rated 5 out of 5 stars

Made a purchase for a PC, which had a part required to be back-ordered. Was expecting the built to be delayed but they managed to finish it within the committed time. The product was sent on time as w... See more

Company replied

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Gaming service Provider

About SharkGaming

Written by the company

We build gaming PCs with the best components on the market to ensure you the ultimate gaming experience.

At SharkGaming, you can easily get in touch with a true specialist who has expert knowledge in custom-built computers and the latest computer hardware, always ready to guide you in assembling your ideal machine.

You can contact us via chat, email, or phone, or book an online meeting with one of our computer experts at a time that suits your schedule.

We have been providing powerful gaming PCs to professional gamers and hobby gamers for over 15 years, and have served more than 50,000 satisfied customers.

All of our staff are gamers themselves, which is why we take the quality of your gaming experience seriously and pride ourselves on offering you the industry's best technologies and service.

In addition to great offers on gaming PCs and gaming laptops, you can also find computer components, gaming accessories, and streaming equipment on our website.

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Vi bygger gaming pc'er med markedets bedste komponenter for at sikre dig den ultimative spiloplevelse.

Her kan du altid komme i kontakt med en ægte specialist, som har ekspertviden inden for custom-byggede computere og kan vejlede dig til sammensætningen af din ideelle maskine.

Du kan komme i kontakt med os via både chat, email og telefon, eller booke et online møde med en af vores computerhajer i et tidsrum, der passer dig.

Vi har leveret kraftfulde gaming pc'er til professionelle gamers og hobby-gamere i over 15 år, og har serviceret over 50.000 tilfredse kunder.

Alle vores ansatte gamer selv, derfor tager vi kvaliteten af din spiloplevelse alvorligt, og gør en dyd ud af at tilbyde dig branchens bedste teknologier og service.

Udover gode tilbud på gamer pc'er og bærbare computere, kan du også finde computerkomponenter, gamingtilbehør og streaming-udstyr på vores hjemmeside.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,838)

828 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Online computer shop

Thanks to Sharkgaming I have a rtx 5090, computer shops as before with normal policies and not this stupid computer shops that only resellers can get one with disloyal practices. Great service and fast shipment!!

February 21, 2025
SharkGaming logo

Reply from SharkGaming

Hello VICTOR,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

"+rep skilled builders / gamers :)"

Made a purchase for a PC, which had a part required to be back-ordered. Was expecting the built to be delayed but they managed to finish it within the committed time. The product was sent on time as well and the delivery was also fast. Almost got it the next day, but the box was too big for the nearby package storage so it had to be transferred to a different pick-up shop. Nothing to complain so far, the PC looks amazing, feels amazing. Felt like a kid who is finally able to enjoy the games like his childhood. Thank you SharkGaming.

February 22, 2025
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Reply from SharkGaming

Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.

Emil from SharkGaming

Rated 5 out of 5 stars

Good communication from order to…

Good communication from order to delivery

February 12, 2025
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Reply from SharkGaming

Hey Mikael​,
Thank you!
Every time we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Emil from SharkGaming

Rated 1 out of 5 stars

Don’t let the good reviews fool you!

When I look at shark gamings review rating I was totally shocked. How can I have had such a bad experience and so many others have such great stories. Now I understand how they’ve gathered this rating. My review got taken down for being ”dishonest” how can shark gaming say my experience is dishonest when I was talking from my experience.

I’m guessing every bad review they get they either flag it so it gets taken down or they do like they did in my case also. Write a completely disingenuous reply all of a sudden telling me I can ask for guidance when that was the only reason I contacted them after buying my pc. I truly believe that these guys don’t care about their customers and how can you be allowed to take reviews down just because they paint their company in a bad picture. Absolutely absurd!

February 19, 2025
Unprompted review
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Reply from SharkGaming

Dear Valter.

As already told in your previous review (which is still online by the way):
 
Thank you for reaching out to us. We understand your frustration and sincerely regret the experience you have had with your case.

Your PC was purchased from us in early 2022, and we can confirm that our warranty period for PC systems is three years. Unfortunately, this means that your warranty has now expired. We acknowledge that a well-maintained PC can last longer, but our warranty period is determined based on our general policies and terms.

Additionally, as already discussed, we regret to inform you that we are currently unable to offer service beyond the warranty period. Our technical department is fully booked at the moment, which means we are unable to take on new cases at this time. We understand that this is not the response you were hoping for.

We recommend that you reach out to an external technician who can assist with troubleshooting and potential repairs. Alternatively, you may want to investigate whether the issue is related to a specific component that could be replaced. If you need guidance on which components might be relevant to test, we are happy to provide general advice.

Once again, we sincerely regret that we are unable to assist you directly in this matter. If you have any further questions, please do not hesitate to contact us.

Rated 5 out of 5 stars

Good gaming setup for reasonable price

Good gaming setup for reasonable price.
Comprehendive communication of each step of preparation of pc.
Fast assembly and delivery.

January 14, 2025
SharkGaming logo

Reply from SharkGaming

Hello Aleksander,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

Recommended:)

Good prices, delivered a custom build very promptly with lots of delivery safety considerations. They packaged extra goodies in the box too if you want to upgrade the computer later along the line. Their custom case is very beautiful and well crafted. Would recommend.

January 9, 2025
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Reply from SharkGaming

Hello Matias,

Thank you for your review and thank you for the five stars 🦈 

Emil from SharkGaming

Rated 3 out of 5 stars

Tttt

Buying get HD

December 20, 2024
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Reply from SharkGaming

Dear Sebastian​,

Thank you for your review. 

If you are still having issues with your computer, please do not hesitate to contact our customer support
We wish you a wonderful day.

Best regards,
Emil
Shark Gaming Systems

Rated 5 out of 5 stars

Very good and prompt customer service

Very good and prompt customer service, the PC is build perfectly cable management is top notch.

December 13, 2024
SharkGaming logo

Reply from SharkGaming

Hello Robert,

Thank you for your review and thank you for the five stars 🦈 

Emil from SharkGaming

Rated 5 out of 5 stars

It's was nice in all respects

It's was nice in all respects, we are happy to have its..thank you

December 2, 2024
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Reply from SharkGaming

Thank you!

Everytime we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Emil from SharkGaming

Rated 3 out of 5 stars

Customer service to improve

I was buying a gaming pc there, and despite it was ordered before “black Friday” it took 8 days to assemble. That was not how it was stated on the site (2-4 days). Also I called to order additional WiFi adapter, and asked to add it to the main order and send all together. I was assured it will be sent in a bundle, but in the end we had to come to pick Wi-Fi adapter ourselves.
Otherwise, PC is well assembled and working like a charm.

November 30, 2024
SharkGaming logo

Reply from SharkGaming

Hi!

Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the extended production time and the fact that your entire order was not shipped together as promised. We understand how frustrating this must have been and regret not meeting the expectations we set.

That said, we are truly delighted to hear that your PC is well-assembled and performing as expected.

If you have any further questions or concerns, please do not hesitate to reach out.

Happy Gaming 🦈 
Emil
Sharkgaming

Rated 5 out of 5 stars

Amazeballs

Great service and amazing PC build.

November 26, 2024
SharkGaming logo

Reply from SharkGaming

Hello Toma,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈

Emil from SharkGaming

Rated 2 out of 5 stars

When my pc came the case had a big dent…

When my pc came the case had a big dent at the top of it.

December 4, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Dear Maja​,

We regret the poor service you have experienced. We always strive to provide our customers with the best possible service, thus we take these reviews very seriously and use your feedback to help our team improve.

If you are still having issues with your computer, please do not hesitate to contact our customer support
We wish you a wonderful day.

Best regards,
Shark Gaming Systems

Rated 2 out of 5 stars

I'm sure I was unlucky

I'm sure I was unlucky, their computers might be great value buys. But for me it has not been good. There is something wrong with the PC i bought and when I raised the problem their support could not help me. So they asked me to send it back to them, they got it back tested the computer for 3-4 hours. They found nothing, told me my 250/250 cable connection that works for everything else from my old PC (On max settings and lots of tasks on) to my PS5. Never had an issue with my internet before. Now I will try and return it and I hope that goes smooth atleast.

November 29, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Dear David​,

We regret the poor service you have experienced. We always strive to provide our customers with the best possible service, thus we take these reviews very seriously and use your feedback to help our team improve.

We wish you a wonderful day.

Best regards
Emil
Shark Gaming Systems

Rated 5 out of 5 stars

Alt i alt en rigtig god oplevelse at…

Alt i alt en rigtig god oplevelse at handle hos dem og deres kundeservice er intet mindre end fantastiske. Shark Gaming er “The way to go”

April 22, 2024
Unprompted review
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Reply from SharkGaming

TAK!
Hver gang vi får 5 stjerner her, så fejrer vi det med kage, så på vegne af alle kage elskerne her i huset - tak!

Kasper fra SharkGaming

Rated 5 out of 5 stars

Quality of SharkGaming

Fast response, quality of work, the best gaming company in Denmark, they can build any kind of "Monster" u would like to.

November 11, 2024
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Reply from SharkGaming

Thank you!

Everytime we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!

Kasper from SharkGaming

Rated 5 out of 5 stars

5/5 PC Store

A good variety of PC components to choose from when customizing your own PC.
Delivery is good and fast, my PC arrived in perfect condition.
Pricing is fair.
Overall I'm very satisfied.

October 29, 2024
SharkGaming logo

Reply from SharkGaming

Dear Eh Soe

Thank you for the review - we really appreciate happy customers, and we're glad to be able to count you among those.

Emil from SharkGaming

Rated 1 out of 5 stars

Not happy customer

Not happy customer, i have to pay to ship the PC back when its their issue? I bought q och few months ago and all it does is constant bluescreens. They're just told me I'm going to have to wait 15-20 days for my pc to get sorted out.

November 4, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Dear Donald.

Thank you for taking the time to review us. We are sad to hear about the experience you have had with us.

To be clear, if you make a warranty case, the warranty will cover the cost of shipping the PC to us, repairing the PC, and shipping the PC back to you after it has been repaired.

Unfortunately, warranty cases can be hard to resolve in a short amount of time, because some errors can be tricky to locate.
We strive to resolve warranty claims as quickly as possible, so that you, as customers, won’t have to wait too long to get your PC back.

Hope this clears up any questions, if not, you're more than welcome to contact our customer service, who can help you further if needed.

Have a great day. 
Emil from Sharkgaming.

Rated 5 out of 5 stars

Very good 11/10

Good stuff, items were as described, transaction and delivery was fast, prices were pristine for the product you get (i bought a mouse from their own brand)

Just a solid retail experience

October 22, 2024
SharkGaming logo

Reply from SharkGaming

Tusind tak for anmeldelsen - vi sætter overordentligt meget pris på glade kunder, og vi er glade for at kunne tælle dig blandt dem.

SharkGaming

Rated 5 out of 5 stars

Good and fast customer service

Good and fast customer service. I order PC on Wednesday, Monday I been already playing.

October 10, 2024
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Reply from SharkGaming

Tusind tak for anmeldelsen - vi sætter overordentligt meget pris på glade kunder, og vi er glade for at kunne tælle dig blandt dem.

SharkGaming

Rated 5 out of 5 stars

Bought a mighty gaming PC Everything…

Bought a mighty gaming PC Everything went well and smoothly and service was better then i thought - they give u good information what the pc going through stress test and others very good I will order from them again next time

October 10, 2024
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Reply from SharkGaming

Hej Sushi​,

Tak for anmeldelsen - vi samler på gode kundeoplevelser, så vi bliver så glade når vi ser folk gå glade herfra 🙂

SharkGaming

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