SharkGaming Reviews 

7,838
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered PC from Mighty Shark series on Easter Monday and in less than 4 days it was put together, tested, sent out and at my door step on Friday. Sharks did a excellent job, machine not only runs... See more

Company replied

Rated 5 out of 5 stars

Super good experience so far. I don't think you can do much better in Denmark in terms of "bang for your buck" when it comes to gaming PCs. The same PC would cost me roughly double if I were to order... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with my purchase from Shark Gaming. My order got shipped quite fast and the packaging it came in was very safe and meticulously done. Another positive thing that stand out to m... See more

Company replied

Rated 5 out of 5 stars

Made a purchase for a PC, which had a part required to be back-ordered. Was expecting the built to be delayed but they managed to finish it within the committed time. The product was sent on time as w... See more

Company replied

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Gaming service Provider

About SharkGaming

Written by the company

We build gaming PCs with the best components on the market to ensure you the ultimate gaming experience.

At SharkGaming, you can easily get in touch with a true specialist who has expert knowledge in custom-built computers and the latest computer hardware, always ready to guide you in assembling your ideal machine.

You can contact us via chat, email, or phone, or book an online meeting with one of our computer experts at a time that suits your schedule.

We have been providing powerful gaming PCs to professional gamers and hobby gamers for over 15 years, and have served more than 50,000 satisfied customers.

All of our staff are gamers themselves, which is why we take the quality of your gaming experience seriously and pride ourselves on offering you the industry's best technologies and service.

In addition to great offers on gaming PCs and gaming laptops, you can also find computer components, gaming accessories, and streaming equipment on our website.

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Vi bygger gaming pc'er med markedets bedste komponenter for at sikre dig den ultimative spiloplevelse.

Her kan du altid komme i kontakt med en ægte specialist, som har ekspertviden inden for custom-byggede computere og kan vejlede dig til sammensætningen af din ideelle maskine.

Du kan komme i kontakt med os via både chat, email og telefon, eller booke et online møde med en af vores computerhajer i et tidsrum, der passer dig.

Vi har leveret kraftfulde gaming pc'er til professionelle gamers og hobby-gamere i over 15 år, og har serviceret over 50.000 tilfredse kunder.

Alle vores ansatte gamer selv, derfor tager vi kvaliteten af din spiloplevelse alvorligt, og gør en dyd ud af at tilbyde dig branchens bedste teknologier og service.

Udover gode tilbud på gamer pc'er og bærbare computere, kan du også finde computerkomponenter, gamingtilbehør og streaming-udstyr på vores hjemmeside.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,838)

828 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome frfr

June 24, 2024
SharkGaming logo

Reply from SharkGaming

Hello Anton,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Casper from SharkGaming

Rated 5 out of 5 stars

It only took three days for my pc to…

It only took three days for my pc to arrive after ordering, I am so happy with the pc it looks amazing. Great service 5/5

June 20, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Hello Philip,

Thank you for your review and thank you for the five stars 🦈 

Casper from SharkGaming

Rated 4 out of 5 stars

Very good yes

May 16, 2024
SharkGaming logo

Reply from SharkGaming

Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.

Aura from SharkGaming

Rated 5 out of 5 stars

God service

May 8, 2024
SharkGaming logo

Reply from SharkGaming

Hej Maria,

Tak for din anmeldelse og tak for de fem stjerner 🦈 

Aura fra SharkGaming

Rated 5 out of 5 stars

Excellent service and support

May 23, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Hello Eliza,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Aura from SharkGaming

Rated 4 out of 5 stars

RGB fan light not connected

One of the lights to the RGB fans was not connected.

May 2, 2024
SharkGaming logo

Reply from SharkGaming

Hi Henrik,

Thank you for your review.
I am sorry to hear that one of the RGB lights wasn't connected upon arrival to you.
If you still have this problem, please reach out to our customer support, so we can help you out 🙂 

Aura from SharkGaming

Rated 4 out of 5 stars

liked the experienced but its not made for non Danish speakers

The buying process is easy and clean (for Danish speakers) and you can set and personalize our gaming PC how you want and have a good overview and it will behave for certain games and the price. I do not give 5* because i would like the page to be available in English as well, since this company is based in Copenhagen there are many foreigners who don't speak Danish and its not easy to buy with a translator. Also as soon as you pay for your order is not possible to make any change even contacting customer support. The only option they will suggest is cancel the order and do a new one and will obviously take in impact on the delivery time. That is a bit frustrating. Besides that the PC works perfect at least until now and im satisfied with what I bought.

May 3, 2024
SharkGaming logo

Reply from SharkGaming

Hi João,

Thank you for the review 🙂 
We are always trying to improve our customer experience and we appreciate your feedback 🦈 

Aura from SharkGaming

Rated 5 out of 5 stars

Quick, safe and good quality

Quick, safe and always informed of everything, this product has been my second purchse and I am the equally satisfied with both. Greatly recommended!

April 22, 2024
SharkGaming logo

Reply from SharkGaming

Hello Nicolás,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Aura from SharkGaming

Rated 1 out of 5 stars

My order got cancelled because of an…

My order got cancelled because of an error on their website, where I bought a product that was apparently "priced wrong". Also the website overall is badly optimised and has outdated info on shipping service stations.

Overall a bad impression, it doesn't seem like this is a very serious company and I won't be taking my business here again.

May 3, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

Hi Alexander,

We apologize for the inconvenience regarding your order. 
The product was both priced wrong and had wrong information, which meant that it could not be processed in our system.
In regards to the shipping locations - this is data provided directly from the shipping company, so if a shipping location is no longer active, it's most likely because the shipping company (post nord, GLS, Fedex etc) has not yet updated their own information. 

Adam from SharkGaming

Rated 5 out of 5 stars

Love this place

Love this place - thanks for everything

April 25, 2024
SharkGaming logo

Reply from SharkGaming

Hello Patrick,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Aura from SharkGaming

Rated 2 out of 5 stars

No attention to details

No attention to details. A cable management nightmare. I will pull my hair out when i will need to change parts in the pc, the nv5 case has cable straps but they where not used. Its a nightmare to change fans or other parts that have cables! ZERO cable management in mind.The fans where installed incorectlly so i needed to do it myself and it was a nightmare. All 7 fans where blowing air out only, no fans taking air in, no airflow in mind. AIO fans cables sticking out from the sides along the cooler making the case look like crap. I could have build it myself but i wanted to skip the hustle, i regret it! Paid a lot of money and i expected a little care in mind. The so called technician that put it together had no such taughts.

April 4, 2024
SharkGaming logo

Reply from SharkGaming

Hi Catalin,

I'm sorry to hear that there has been problems with the build. If you haven't already contact our support, please do so, so we can have a look at what went wrong in the build process. 
We've built Pc's for 13 years, and this is the first time hearing about fans being mounted the wrong way, so we are of course very curious about this. If you have any photos or any similar documentation, please send it to us. 

Aura from SharkGaming

Rated 5 out of 5 stars

Very fast and works great

Very competitive prices, and great wuality product. Very happy

April 5, 2024
SharkGaming logo

Reply from SharkGaming

Hello Jayden,

Thanks for your review!
We're happy to hear that you had a great experience with us! 🦈 

Aura from SharkGaming

Rated 4 out of 5 stars

Overall good

Good computer, good price, nice customizable options, fast delivery time.
The only negative remark was that a part in the computer had come loose upon arrival. Took a while to fix it myself.

March 20, 2024
SharkGaming logo

Reply from SharkGaming

Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.

Aura from SharkGaming

Rated 1 out of 5 stars

A joke

I bought a pc because i needed an upgrade after 5 years.
So i decided to buy from sharkgaming for some reason which i now regret.
Everything looked good when i got the pc but for every day that went a new problem popped up or it actually was a problem with it when it came.

I was dissapointed and created an RMA and sent it back for them to fix and i described the problem exactly and how to temporarly fix. The pcs performance was cut in half on first boot of the pc and had to be restarted once through windows to tempotarly get fixed. This was in every game, my fps was 50% lower from what it is supposed to be. It had other minor problems which they fixed but didnt fix the main issue

But guess what? i get back the pc with the same issue and by the way i think the communication is very bad plus it took the 5 days to start repairing the pc after it was delivered to them. I had to email them 3 times untill they started fixing it.

Now i sent it back and it was delivered 2 days ago and still not started the repair and im doubting they will even fix the issue.

Overall very bad expierence with shark gaming but we will see what happens next, i bought the pc 2 months ago and have not had it for longer than 2 weeks once 😂

April 3, 2024
Unprompted review
SharkGaming logo

Reply from SharkGaming

I'm sorry to hear that your PC hasn't been performing as expected. 
There can be numerous reasons for performance drops, both software and hardware related, so the RMA process of identifying what's causing the issues is often quite complex. That's why we rely on very detailed descriptions of the problems, so find the culprit much faster. 
RMA cases usually take a few workdays to start up, so the delay in your case has most likely been because of the holidays+weekend - we do apologize for the inconvenience. 

Aura from SharkGaming

Rated 5 out of 5 stars

Best choice

At handle med Shark Gaming var fantastisk! Det var hurtigt, det var nemt og computeren er fantastisk!

March 8, 2024
SharkGaming logo

Reply from SharkGaming

Hej Benni,

Tak for din anmeldelse og tak for de fem stjerner 🦈 

Aura fra SharkGaming

Rated 5 out of 5 stars

Fast delivery from our beloved…

Fast delivery from our beloved neighbors to the south, and at a very competitive price, too! And I'm extremely happy with the ASUS USB3-wifi I bought, too. It's not the first, nor is it the last time that I'm buying from this place!
And to all the Danes; thank you for helping Ukraine!

February 7, 2024
SharkGaming logo

Reply from SharkGaming

Hi Johan,

Thanks for your review!
I'm happy to hear that you had a great experience with us! 🦈 

Aura from SharkGamiing

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