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Sharps Pixley - a member of the Degussa Group Reviews 2,307

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the fast and reliable delivery service, often noting that items arrive quickly and are well-packaged. The staff is frequently commended for being professional, knowledgeable, and helpful, making the purchasing process smooth and reassuring. However, some customers reported issues with specific aspects of the service. A few mentioned dissatisfaction with a £50 processing fee for smaller orders, while others experienced problems with product returns due to customs changes or received scratched items. There were also isolated reports of transaction issues and instances of perceived disrespectful treatment by staff.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the exceptional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers generally report positive experiences with pricing, often finding competitive rates and good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good experience, very good prices compared with others dealers...I've been buying from Sharps Pixley since 2019 and every time they were perfect and very fast delivery. I've placed another orde... See more

Rated 5 out of 5 stars

Recommended by someone to me. Simple clear advice given when I called, with absolutely no pressure from the staff member. Responded quickly and efficiently when I went to place the order. The order wa... See more

Rated 5 out of 5 stars

Although I have purchased from the Sharps Pixley shop in St.James’s I was not sure what to expect when I bought some pre-owned silver Britannia’s online. Website was very easy to use. I was delighted... See more

Rated 5 out of 5 stars

First time buyer of Silver Britannias with Sharps Pixley. Have bought from 2 other major UK dealers. Although my experience with those 2 were satisfactory, Sharps Pixley delivered in 2 days while othe... See more


Company details

  1. Investment Service
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Gold Dealer
  5. Non-Bank Financial Service

Written by the company

Sharps Pixley is an independent full-service precious metal brokerage. Founded on traditional values of service, discretion, integrity and respect, we are dedicated to providing a high quality service to a global client base of private clients, family offices, institutional investors, trusts, SIPPs and SSASs. Our interest is to make precious metals accessible in the West End of London with our flagship showroom. Our resources are focused on promoting transparency within the precious metals market, helping us deliver the most competitive prices for our clients. As a wholly owned subsidiary of Degussa, Europe’s leading independent precious metals group, we provide our clients with institutional scale, service and support delivered in a uniquely personal way. Alongside our comprehensive bullion range, we offer investment, vaulting and safe deposit services to clients. We offer gold and silver bars & coins of the highest purity including Sharps Pixley bars, Degussa bars, and coins such as Britannia, Sovereign, Maple & Krugerrand, all available to purchase online or in store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 3 out of 5 stars

Neutral

I understand that the company can't give financial advice but I found them very neutral and struggled to understand things.

January 28, 2026
Rated 5 out of 5 stars

Very helpful and personable for both…

Very helpful and personable for both purchases and gold backed SIPP’s, both vaulted with very reasonable fees.Staff are always friendly and have went more than the extra mile to help out.
I couldn’t recommend them highly enough.

February 3, 2026

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