Highland Hotel, Strathpeffer Reviews

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The Highland Hotel Strathpeffer holds a certain charm linking back to the Victorian era. A sweeping staircase with beautiful stained glass windows pleading down to a baronial sized lounge and reception wood panels on all the walls. The dining room is equally well decorated and the food is good with generous portions and the service is excellent. The bedrooms on the third floor had all very recently been decorated and the view from our window overlooking the delightful little spa town and nearby Ben Wyvis was a bonus. However the mattresses on the beds are tired and about ready to be replaced. Coffee tea and milk are supplied and more can be had from the reception desk. This was the third time I had stayed at the Highland Hotel which says it all.

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This was my 3rd visit to this hotel. It is still in an excellent location where peace and quiet reign. There is a lot of renovation going on, but it does not affect the overall holiday experience. The staff are friendly, attentive and efficient.

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The location is good; the staff friendly and efficient, and a varying menu with good choices

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Nice location but tired hotel obviously understaffed

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The manager Allan went above and beyond to make the time spent in the hotel to be excellent. It's a great venue for touring the Highlands too

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I have stayed at this Hotel many times but I am sorry to say since my last stay.The hotel has declined the housekeeping was poor and the choice of breakfast has been reduced and the hotel was cold Monday and Tuesday and the heating was only put on Tuesday afternoon.

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It was very tired, the food on the first day wasn't cooked but got a little better as the week went on, the staff were very helpful.

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Great hotel. Lovely staff. Good food. Clean rooms. What more could you ask for.

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Lovely large old hotel with lots of charachter; Friendly staff. Very good food with large portions.

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Hotel was very comfortable and staff helpful and friendly. Let down a bit by the evening meals which were nothing special. Overall good value for money.

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Beautiful historic hotel in a peaceful location. Friendly helpful staff, nice food and very clean.

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Staff were very good, Hotel clean and comfortable. Will be going back.

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The staff we met were all courteous and two went beyond expectation on friendliness and help about the local area. The food was good with plenty options and good vegan alternatives. The reason we gave such a low score was because of hygiene issues re no change of towel after one day on a four day stay and no collection of used towels either - a very poor do - and part of bath was black as was the shower curtain though this looked as if it had been washed but had engrained dye perhaps - the curtain should have been thrown away and a bath can be cleaned using bleach but the build up of dirt showing on bath implied no cleaning for a long time. Sadly we shall not return despite the strengths in food and from staff we met.

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For the price hotel was very much in need of being done up a lick of paint would be good

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A beautiful hotel at which we have stayed every year for in excess of ten years. However since Covid prices have increased a lot whilst food has deteriorated. Breakfast was uninspiring, the hot table offering scrambled eggs on asking about alternative ways they might be cooked we were told that it was not company policy to offer alternatives, Dinner menu offers a three course meal with only four options for each course one of which is vegetarian whilst the others are mostly either spicy or coated in spicy sauces this applies to both starters and mains. Even the soup was affected. The sweets consisted of the same four options, Something warm with custard, A slice of supermarket type cake, Fruit salad ( little more than melon chunks ) with ice cream or two scoops of ice cream . We were far from the only ones grumbling. I was personally afflicted with severe heartburn and indigestion for the entire week.

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Great Food and staff very helpful

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We found the staff very helpful especially after there was a mix up with the facilities in one room for 3 people and we were untimately offered 2 rooms for 2 and for 1 person. The receptionist dealt with this very efficiently and effectively. We had to complain about the food. The vegetables were almost cold to luke warm. Some of the meat/main veggie items were slightly warmer. We were given vouchers for free drinks for all our party of 9. The food was hotter the next evening!! Overall not as satisfying as previous weekend breaks we have booked with Shearings hotels.

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Great hotel for the price. Comfortable and clean room, large and bright bar, breakfast delicious and staff professional, helpful and friendly. Situated in a beautiful village with lots of history and plenty of places to visit in the area.