Rural Warwickshire at Warner Studley Castle

Rural Warwickshire at Warner Studley Castle Reviews

Average star rating 4 out of 5 stars

4.0

(9 reviews)

A product’s star rating is calculated as the average of all its reviews.

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13.5K Reviews

4.4

The information on this page is based solely on product reviews written by customers of Shearings Holidays via Trustpilot.

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Quality

4.4

8 ratings

Value for money

4.3

7 ratings

Product details

Explore the rich history and fantastic architecture of Warwick and Stratford-upon-Avon on this UK short break.
  • Brand: Shearings
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All reviews

Rated 4 out of 5 stars

The hotel was beautiful but a long walk from room to lift. Food and staff were excellent as was our driver, Dan. Our room was also good but warm at night due to duvets and unable to open the window as it was broken.

Quality: 4
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Reply from Shearings Holidays

Dear Judy,

Thank you for taking the time to share your feedback and for awarding your Rural Warwickshire at Warner Studley Castle holiday 4 stars.

We’re delighted to hear that you enjoyed the beautiful hotel and were impressed with the food and the excellent service provided by the staff. It’s also lovely to hear that Dan was a great driver and helped make your holiday enjoyable.

We’re pleased that you were happy with your room overall, although we’re sorry to hear that it was uncomfortably warm at night and that the window was unable to be opened due to the fault. We also appreciate your comments regarding the distance from your room to the lift and understand how this could be inconvenient.

Your feedback regarding the room facilities will be shared with the relevant team for review.

Thank you again for your kind and constructive review. We hope to have the pleasure of welcoming you on another Shearings holiday in the future.

Kind regards,
Customer Relations (SB)

Rated 4 out of 5 stars

Good, leisurely holiday. Nice hotel. Good choice of places to visit, except for Leamington Spa where there wasn't a lot to do.

Quality: 5
Value for money: 4
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Reply from Shearings Holidays

Dear Christine,
Thank you for taking the time to share your feedback.
It's lovely to hear that you enjoyed your holiday and found it to be a relaxing and leisurely experience. We're also pleased that you were happy with the hotel and the selection of places visited throughout the tour.
We appreciate your comments regarding Leamington Spa and understand that you felt there was less to do there compared with the other destinations. Feedback such as yours is invaluable and helps us when reviewing our itineraries for future tours.
Thank you again for sharing your experience, and we hope to welcome you on another holiday with us soon.
Kind regards,
Customer Relations (SB)

Rated 4 out of 5 stars

An enjoyable and relaxed few days with a cheerful and competent coach driver. The one letdown was Leamington Spa. There wasn't much to do there. The activities available at the hotel were good, although I think we should have had a full hour's shooting for our £10.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Dear Christine,

Thank you for taking the time to share your feedback following your Rural Warwickshire at Warner Studley Castle holiday.

We’re delighted to hear that you enjoyed your relaxed few days away and that your coach driver helped make the trip enjoyable with their cheerful and professional approach. We’ll be sure to pass on your kind comments.

We’re sorry to hear that you found Leamington Spa disappointing and appreciate you sharing your thoughts. We also understand your comments regarding the shooting activity and the time provided for the £10 charge. Your feedback is valuable and will be shared with the relevant teams for consideration.

Thank you again for your review. We hope to welcome you on another Shearings holiday in the future.

Warm regards,

Customer Relations (SB)

Rated 4 out of 5 stars

Have been to Studley before. The service is not what it used to be and the bar prices are extortionate

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Dear June,

Thank you for taking the time to share your feedback.

We’re sorry to hear that the service at Studley Castle did not meet your expectations on this occasion, particularly as you have visited previously. We also appreciate your comments regarding the bar prices.

We’ll share your feedback with the relevant team.

Kind regards,

Customer Relations (SB)

Rated 3 out of 5 stars

Studley Castle was a disappointment and did not come up to Warners standards. Photo of view from bedroom. However Shearings coach driver Daniel and the service given was excellent especially when the coach broke down on M1. Shearings could not have done better to get us all home from Cobham services by taxi. We felt that Warners let us down. The Signature room was clean and the shower was excellent but with an outlook over a very wide spread lead roof with no view of the surrounding countryside, was not up to expectation. Dining arrangement was very good having the table for the evening entertainment too.

Quality: 3
Value for money: 3
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Reply from Shearings Holidays

Dear Mr Harris,

Thank you for your review. I'm sorry to hear that Studley Castle was disappointing and that the room view did not enhance your holiday. We appreciate your feedback regarding the hotel and will ensure your comments are shared with the relevant team.

I am delighted to hear that Daniel provided excellent service throughout the trip, particularly when the coach broke down on the M1. It's also good to know that the arrangements made to get everyone home were well received.

Thank you for taking the time to share your feedback, and I hope we get to welcome you again in the future.

Kind regards,
Shearings Customer Relations (MP)

Rated 2 out of 5 stars

The hotel was fantastic - would highly recommend a stay there. Food amazing, entertainment was West End standard, staff lovely and couldn’t do enough for you. It was the coach pick up/drop off route with Shearings that was a joke and a complete farce. We were picked up at 7.30am and arrived at the hotel at 3pm - a journey that should have taken only a few hours - even with stops for comfort breaks. It took 2 hours alone to get from Huddersfield to Leeds! The return journey was even worse. We left the hotel at 10am and arrived in Huddersfield at 7.30pm!! Everyone was complaining about the transit time. I appreciate that the coach has to pick up/drop off at various places but come on 9 hours to get back from Warwickshire 😳😳 I would definitely go to back to the hotel but will NEVER go through Shearings again and subject myself to that awful, excruciatingly long coach transit time 👎

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

we loved Studley.Rate it better than Thoresby, Nidd, Bodelwydn. Lovely atmosphere and staff

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I have already submitted a revue

Rated 5 out of 5 stars

Hotel was beautiful,food very nice,Lots to do if the weather isnt good Cinema,Pool etc.Staff were polite but efficient and my room even had a balcony with a view.

Quality: 5
Value for money: 4