Uncover Orkney's Ancient Secrets

Uncover Orkney's Ancient Secrets Reviews

A product’s star rating is calculated as the average of all its reviews.


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13K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Shearings Holidays via Trustpilot.


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Quality

4.0

5 ratings

Value for money

4.4

5 ratings


Product details

Brand: Shearings

Our local guide will help you to discover ancient civilisations, archaeological delights and bountiful wildlife from our base on the island

All reviews


Rated 5 out of 5 stars

Thoroughly enjoyed the holiday to Orkney. We were well looked after and the hotels were very comfortable. In all couldn’t fault anything.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Dear Nicola,
Thank you so much for your lovely review of Uncover Orkney's Ancient Secrets. We're delighted to hear that you thoroughly enjoyed the holiday and felt well looked after throughout.
It’s wonderful to know the hotels were comfortable and that everything met your expectations. We truly app
reciate your kind words and are so pleased we could help make your experience memorable.
Warm regards,
Customer Relations SB

Rated 4 out of 5 stars

A really good holiday excursion, we saw and covered vast amounts of Scottish countryside and were extremely well looked after by our driver and guest guides. It wasn't a particularly relaxing week, involving long days of coach travel and early morning starts, we wouldn't have seen so much otherwise though. My suggestion would be to make it a 9 or 10 day holiday allowing a less hectic pace, bit understand the cost/price would reflect that fact.

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Dear David,

Thank you for your thoughtful review of Uncover Orkney's Ancient Secrets. I’m delighted to hear that you enjoyed the holiday, explored so much of the Scottish countryside, and felt well looked after by our driver and guest guides.

I appreciate your suggestion regarding extending the tr
ip to allow a more relaxed pace — your feedback has been shared with our Product Team for consideration.

We look forward to welcoming you on another memorable Leger holiday soon!

Warm regards,
Customer Relations
SB

Rated 3 out of 5 stars

Great way to see the sites of Orkney, which was what was achieved. Fantastic driver, but oh what a never ending Journey. Holiday felt very rushed. I accept it’s a long way to travel, but up at 4.30 am to catch the Ferry and two days of 9 hours on a not very comfortable coach. The trip needs to be 10 days so we can at least see something. We arrived in Newcastle at 7.45 pm and straight into dinner at 8pm. Great trip, but too pressurised to enjoy. It’s taken me two days to recover.

Quality: 3
Value for money: 4
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Reply from Shearings Holidays

Thank you for your kind 3-star review.

Your constructive feedback provides us with the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expecta
tions.


Warm regards Customer Relations SB

Rated 5 out of 5 stars

Excellent driver Adrian of Red Rose Travel. Overnight hotels RobRoy and Castlecary good with enjoyable meals. Pentland hotel in Thurso comfortable and good meals. Stromness hotel in Stromness, Orkney NOT suitable for the age group of the passengers on the tour. We were advised there were 25 steps to Reception and a further 25 steps to the bedrooms. However there were 31 steps to Reception and another 49 steps to the bedrooms. We were told dinner was at 6pm but no food was served until 7pm and it was a set menu with no choices. This NOT acceptable. The staff seemed to be untrained but they tried to be helpful and arranged for us to have a choice of two options for each course. The hotel in Kirkwall where we went for lunch would have been a much better hotel to stay at for our visit.

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Thank you so much for taking the time to leave us a five -star review! We are absolutely delighted to hear that you had such a positive experience with us.
We are glad you enjoyed the Uncover Orkney's Ancient secrets
Thank you again for choosing us for your holiday. We hope to welcome you back on an
other adventure very soon!
Kind regards,
Shearings Customer Relations

Rated 4 out of 5 stars

Generally the holiday was very good, however the choice of hotels was disappointing, in particular the Stromness Hotel on Orkney. No lift and 84 steps to our room! The plumbing left a lot to be desired, the shower operating on two settings, freeze or scald. Whilst the staff over compensated in their efforts to please, the management of mealtimes was haphazard. The rooms smelt damp and foisty and the hotel is clearly in need of tlc. The excursions were very good, particularly the guided Orkney tour which was informative, very interesting and well organised. The Orkney isles are well worth visiting and I would recommend this tour to anyone with an interest in ancient history, but with a different mainstay hotel.

Quality: 4
Value for money: 3
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Reply from Shearings Holidays

Good afternoon, Barbara

Thank you for your kind 4-star review
We're sorry to hear that certain aspects of your holiday did not meet your expectations. We appreciate your honesty and will look into the issues you mentioned.Your constructive feedback provides us with the opportunity to evaluate the
tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.

Warm regards

Shearings Customer Relations